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ibis budget Luzern City

1.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for ibis budget Luzern City

Family Twin Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi
Interior
Exterior
Exterior
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet-friendly

Explore the area

Map
Kellerstrasse 6, Lucerne, 6005
  • The Swiss Path
    ‪12 min walk‬
  • Mt. Rigi
    ‪12 min walk‬
  • KKL Lucerne
    ‪12 min walk‬
  • Emmen Air Base (EML)
    ‪14 min drive‬

Room options

View all photos for Family Twin Room, Multiple Beds

Family Twin Room, Multiple Beds | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Family Twin Room, Multiple Beds

8.0 out of 10
Very good
(15 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, 1 Double Bed

Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free WiFi

Double Room, 1 Double Bed

8.0 out of 10
Very good
(43 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Multiple Beds

Double Room, Multiple Beds | In-room safe, desk, soundproofing, free WiFi

Double Room, Multiple Beds

8.0 out of 10
Very good
(41 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bunk Bed

Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, soundproofing, free WiFi

Standard Room, 2 Single Beds

7.8 out of 10
Good
(9 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

ibis budget Luzern City

Hotel in Lucerne with a 24-hour front desk
Along with a snack bar/deli, this smoke-free hotel has self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk and express check-out are on-site. Housekeeping is available on request.
Ibis budget Luzern City offers 128 air-conditioned accommodations with a safe and free toiletries. Flat-screen televisions come with satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of ibis budget Luzern City's great location. During your stay, you'll be within walking distance of Museum Sammlung Rosengart. Features include free WiFi in public areas, plus a snack bar/deli and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Museum Sammlung Rosengart and The Swiss Path
  • Pets welcome for a fee
There's a snack bar/deli on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a garden are also featured at ibis budget Luzern City. For a fee, parking is available.

This Lucerne hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Languages

Chinese (Mandarin), English, Filipino, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 14 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 14 for adults and from CHF 7 for children
  • Covered self-parking fee: CHF 24 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 320 out of 1006 reviews" "
Rating 8 - Good. 406 out of 1006 reviews" "
Rating 6 - Okay. 168 out of 1006 reviews" "
Rating 4 - Poor. 62 out of 1006 reviews" "
Rating 2 - Terrible. 50 out of 1006 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Nour

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Room number 240 was terrible, it was like a hospital room without any: water, toothbrush, hair dryer…in the reception not even a band-aid…poor breakfast offer and paid almost 500 euros
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Lidiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

lorna

Liked: Cleanliness, staff & service, property conditions & facilities
The space is too small but manageable
Stayed 4 nights in Oct 2024

6/10 Okay

Daesung

Liked: Cleanliness
Disliked: Property conditions & facilities
The room i got from the hotel is very very small and limited space for two person. This room is very very small space even for one person.
Stayed 4 nights in Oct 2024

10/10 Excellent

pemba

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

Hendrik

The room was clean, but very small, and a bunk bed over the queen bed made you feel even more uncomfortable! We needed a queen bed, but either it was not available at the time or all the rooms are bunk bed!
Stayed 2 nights in Sep 2024

10/10 Excellent

Urs

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff all over the hôtel....
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location & Staff!
The Staff was wonderful! Location Great! Easy to walk everywhere!
Stayed 2 nights in Oct 2024

10/10 Excellent

José Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, near of main station of Lucern I walk every day that route with not incident
Stayed 4 nights in Sep 2024

6/10 Okay

Andrew

Stayed 3 nights in Oct 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice budget hotel in Lucerne
Nice hotel for the money given how expensive hotels are in Lucerne. I would stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Shankar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money in a tiny room
We were travelling with our daughter, and the room had a bunk bed fixed transversely over the head end of the double bed. No issues with this, but there was hardly any space to keep our luggage in the room since it was really tiny. The toilet and bath area were separate, which allowed two to use the facilities simultaneously, but there were no hooks to hang your clothes or towels on, probably because the partitions were all made of thin boards. On the plus side, the rooms were very clean and tidy, and the staff were excellent, going out of their way to help us. We arrived early in the morning, and were offered an early check in when we went there to ask if we could leave the luggage in the reception while we went on a tour. Their breakfast was also reasonably priced, compared to what you would have to pay for just a croissant and coffee in the shops around the town. I would put this as an ideal room for a budget conscious couple, but best avoided if you are travelling with kids or friends, due to the lack of privacy for bathing or using the toilet.
Stayed 2 nights in Sep 2024

4/10 Poor

Dianne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was super small, no AC and it smelled bad. We wanted to keep the windows open since it was hot but there was construction outside which kept us up almost all night. Really fits the name ‘budget’ and I certainly would have spent a few more bucks to get a more decent hotel. Regretted this choice
Stayed 1 night in Sep 2024

2/10 Terrible

Ross

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked two rooms through Expedia for Ibis Budget Luzern City for August 27-29. I paid through Expedia. However, as I discovered later, the hotel charged me for both rooms. For an entire month, both Expedia and I have been unable to reach anyone with the hotel by either phone or email to resolve the double charge. I am leaving this review as a final step before contacting my credit card company to go through a chargeback process and ask that anyone with the Ibis Budget Luzern City. To any potential guests thinking of booking this hotel, pay attention to the response (or lack of response) to this message.
Stayed 2 nights in Aug 2024

8/10 Good

JOSE VICENTE

Stayed 1 night in Sep 2024

6/10 Okay

Jin

Decent hotel. Small room.
Stayed 2 nights in Sep 2024

2/10 Terrible

Karsten S.

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Properly the worst hotel I have stayed at. The room was dirty and worn down. Not good breakfast - I definitely recommend to find breakfast elsewhere. But the worst thing was the room itself. If there were any hot water in the shower it was fluctuating between burning hot and ice cold. The light in the room didn´t really work and where sometimes blinking during the night.
Stayed 3 nights in Sep 2024

8/10 Good

Reseller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Price, cleanliness and location we're on the plus side, room was a bit hot, will be an issue probably comes summer time. Maybe not??
Stayed 1 night in Sep 2024

8/10 Good

Cecile

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New premises. Clean. Need a bit more hanging space.
Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 3 nights in Sep 2024

4/10 Poor

Dianne

Travelled with family
Disliked: Amenities
The location is why it got 2 stars. Very close to the city. Unfortunately, the ac didn’t work and it was super noisy with the window open. You couldn’t close the blinds or shade either (both broken) so it was very bright. I never slept.
Stayed 3 nights in Sep 2024

8/10 Good

David

Liked: Cleanliness
Stayed 4 nights in Sep 2024

6/10 Okay

Salma

Stayed 9 nights in Aug 2024