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ibis Styles Luzern

3.0 star property

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In-room safe, desk, iron/ironing board, free WiFi
Standard Room | In-room safe, desk, iron/ironing board, free WiFi
Exterior
Exterior
Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Friedenstrasse 8, Lucerne, LU, 6004
  • Loewenplatz
    ‪2 min walk‬
  • Glacier Garden
    ‪2 min walk‬
  • Hertensteinstrasse
    ‪2 min walk‬
  • Emmen Air Base (EML)
    ‪13 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Twin Room, 2 Single Beds

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hotel de la Paix

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, (903)
The price is €196
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hotel de la Paix

About this property

ibis Styles Luzern

Hotel with a 24-hour front desk, near Chapel Bridge
Along with coffee/tea in a common area, this smoke-free hotel has a business centre and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Ibis Styles Luzern offers 115 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis Styles Luzern. During your stay, you're just a quick walk from Loewenplatz. You'll find features such as free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 11 minutes by foot from Chapel Bridge and a 3-minute drive from Swiss Transportation Museum
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Styles Luzern.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.

Languages

English, French, German, Hindi, Italian, Portuguese, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 20 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: CHF 20 to 25 for adults and CHF 10 to 12 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle storage

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 25 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 20 to 25 for adults and CHF 10 to 12 for children
  • Nearby parking fee: CHF 20 per day
  • Pet fee: CHF 25 per pet, per stay
  • Rollaway bed fee: CHF 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Styles Luzern
ibis Styles Luzern Hotel
ibis Styles Luzern Hotel Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel
Nh Luzern Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel Lucerne

ibis Styles Luzern Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 251 out of 846 reviews
Rating 8 - Good. 371 out of 846 reviews
Rating 6 - Okay. 151 out of 846 reviews
Rating 4 - Poor. 56 out of 846 reviews
Rating 2 - Terrible. 17 out of 846 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Tracy, Bedford

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Allison, Stoney Creek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous hotel with a great location! Highly recommend!
Stayed 1 night in Oct 2024

4/10 Poor

Ibet

Disliked: Cleanliness, property conditions & facilities
It was not that clean
Stayed 1 night in Sep 2024

8/10 Good

Hang

Liked: Cleanliness, staff & service, property conditions & facilities
I booked a standard room, the one we got for first 2 nights were not good because it was behind the elevator, then I told the front desk, they changed for us much better room without charge extra, they try to accommodate and make us happy, very nice staffs. Thank you
Stayed 2 nights in Sep 2024

8/10 Good

Gerard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were very helpful and friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, clean and perfect location wi to in walking distance to food/local sites.
Stayed 2 nights in Sep 2024

4/10 Poor

Thiravat

Travelled with family
Disliked: Property conditions & facilities
Bed sheet and pillows smell so bad like it’s never changed
Stayed 3 nights in Sep 2024

10/10 Excellent

Charlotte, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Three of us shared a room with 2 twins and a sofa bed. The sofa bed was in the first half of the room but had no lighting in it so couldn't read at night. There was only 1 desk chair to sit on so no getting comfortable. The staff were great and helpful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and room in Lucerne
Stayed here solo when I extended a group travel tour. This location is extremely accessible to old town, restaurants, shops, and a grocery store. Check-in was quick and there’s two elevators to get you room. I think I was upgraded to a balcony room. Bed, space, bathroom were all great. And good pillows!! If you’ve stayed around Europe you know how rare good pillows are. I would recommend this location.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Amenities
Ok for one night, nothing exceptional, make sure you understand you will be sharing shower/toilet with other guests.
Stayed 1 night in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff. Small room but very clean and sufficient for our needs. Excellent restaurant round the corner and 2 minutes walk from the promenade along the lakeside.
Stayed 3 nights in Sep 2024

6/10 Okay

Chialing

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Hotel is run down. Our room has a moldy smell especially in the bathroom. Had to keep all windows open during the night. The location is convenient to nearby tourist spots and train station.
Stayed 2 nights in Sep 2024

8/10 Good

Aloke

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A quiet hotel, conveniently located right in the centre of the town. Helpful front office. Where it fell short was very poor room service.
Stayed 3 nights in Aug 2024

6/10 Okay

James

Stayed 2 nights in Aug 2024

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities
The room was small and not particularly well laid out, but the premises were clean and the location was convenient. Internet service worked well. The breakfast option, at CHF22/day, seemed expensive and was not tried.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michel, Bern

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price/value, excellent breakfast, modern and practical rooms with A/C
Stayed 1 night in Aug 2024

4/10 Poor

Hyeryen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Mohammed Hassan Shah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Firdos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Overpriced for a 3 star hotel as hotel was run down and looking tired. Room faced an office building and had no sheets for privacy, towels old, bed outdated, shower stall vey small with high ledge and small opening, carpets in corridors has stains and needed replacing. Also very noisy neighbourhood! At best only worth $100-120 per night!
Stayed 3 nights in Aug 2024

4/10 Poor

Amit

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Bait and Switch. Photos don't match the real rooms
The room we booked online had a different view and picture. When we booked ourselves in, we were given a room on the 3rd floor while my brother's family was given a room on the 4th floor. The rooms were very different even though we booked the same type of room. The room on the third floor had dirty carpet and hardly any space. When I complained, I was told that all other rooms were sold out. I was going to stay at a different hotel the next day and was then given a room on the 5th floor which was more updated so I did not change the hotel. Look at the attached picture of the carpet from the 3rd floor. It was extremely dirty and sticky. Will not recommend this hotel to anyone
Stayed 3 nights in Aug 2024

6/10 Okay

Amir, Lake Ronkonkoma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good not bad
Stayed 1 night in Aug 2024

8/10 Good

Shailesh

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service
-
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024