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Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Deluxe Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Renaissance Lucerne Hotel. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Enjoy Mexican cuisine while dining at Pacifico - South American
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Steps from Chapel Bridge and Museum Sammlung Rosengart

Renaissance Lucerne Hotel ratings based on 5 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Renaissance Lucerne Hotel

Everyone (2) Couples (3)
5 out of 5

Posted by on 2 Mar 2020

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3 out of 5
Très déçu du services de chambre pas a la hauteur du standing. Resté 2 nuits pas de service de chambres effectué pendant notre séjours.

Posted by on 31 Mar 2024

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4 out of 5

Posted by on 17 Jul 2022

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5 out of 5

Sent guts Hotel mitten in der Stadt

Cooled Wochenende - gut, angenehm übernachtet. Das Personal war sehr zuvorkommend mit Einchecken, Gepäck und autoparkieren. Das Zimmer absolut sauber, super Bett und sehr gut isoliert. Einwandfrei geschlafen.

Posted by on 13 May 2015

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5 out of 5

Alles super!

Ohne Aufpreis einen Upgrade in die kunior Suite! Super Personal, super Lage und super Sabuer! Super super super!

Posted by on 17 Feb 2014

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About the Renaissance Lucerne Hotel

Location Pilatusstrasse 15, Lucerne, LU 6002

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the luxury Renaissance Lucerne Hotel. This 5-star Lucerne hotel is smoke free.

  • 1 building
  • 87 guestrooms or units
  • 6 levels
  • Built in 1907
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Parking (limited spaces)

Transport

  • Train station: Luzern Sgv Station (1.7 km / 1.1 mi)

Room Amenities

Renaissance Lucerne Hotel offers 87 air-conditioned accommodations with espresso makers and a safe. Pillowtop beds feature down duvets. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Down blanket
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

Pacifico - South American – This restaurant specialises in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Boca Grande Bar & Lounge – This bar specialises in international cuisine. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Ziplining nearby
  • Horse riding nearby
  • Sledding nearby
  • Ice skating nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Boat tours nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Swimming nearby
  • Scooter/moped rentals nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Renaissance Lucerne Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • One child stays free
  • UnionPay
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 1.65 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CHF 35 for adults and from CHF 20 for children
  • Nearby parking fee: CHF 15 per night (49 ft away)
  • Rollaway bed fee: CHF 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Renaissance Lucerne
  • Lucerne Renaissance
  • Lucerne Renaissance Hotel
  • Renaissance Hotel Lucerne
  • Renaissance Lucerne
  • Renaissance Lucerne Hotel
  • Renaissance Lucerne
  • Renaissance Lucerne Hotel Hotel
  • Renaissance Lucerne Hotel Lucerne
  • Renaissance Lucerne Hotel Hotel Lucerne

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

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