This smoke-free hotel features express check-out, a front desk safe and free Wi-Fi in public areas.
The Lubo - self check-in offers 41 air-conditioned accommodations with a safe and a hairdryer. 43-inch flat-screen televisions come with cable channels.
Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of The Lubo - self check-in's great location. During your stay, you're just a quick walk from Chapel Bridge. Enjoy features like free WiFi in public areas.
Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Amenities include a front desk safe
Guests have great things to say about the clean guestrooms and the location
Just a 4-minute walk from Chapel Bridge and 9 minutes on foot from KKL Lucerne
As a guest of The Lubo - self check-in, you'll find express check-out and a front desk safe. Public spaces have free WiFi. A complete renovation of The Lubo - self check-in was completed in November 2022.
This 3-star Lucerne hotel is smoke free.
Languages
English, German
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
Guidebooks
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
No lift
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch flat-screen TV with cable channels
Food and drink
Restaurant dining guides
More
Air conditioning
Desk
Electrical adapters
Heating
Mobile key entry
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
Access methods
Private entrance, smart lock
Pets
Pets and service animals are not allowed at The Lubo - self check-in
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property does not have a front desk. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Guests can access their accommodation through a private entrance.
We should mention
Pets and service animals are not allowed on site.
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.
Property is also known as
The LUBO
The Lubo - self check-in Hotel
The Lubo - self check-in Lucerne
The Lubo self check in New Opening
The Lubo - self check-in Hotel Lucerne
The Lubo - self check-in Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Staying at the Lubo was so fun. Felt homey with spacious rooms and kitchen amenities. The location was perfect for us with the ability to walk almost everywhere we went.
Verified traveller
Stayed 2 nights in Aug 2024
10/10 Excellent
david, boynton beach
Business traveller
2 Nov 2024
Great hotel
david
Stayed 8 nights in Oct 2024
2/10 Terrible
Joseph
2 Nov 2024
Joseph
Stayed 1 night in Oct 2024
10/10 Excellent
Rajas
27 Oct 2024
Rajas
Stayed 2 nights in Oct 2024
4/10 Poor
Verified traveller
24 Oct 2024
Disliked: Staff & service
Disappointing experience. Very noisy so sleep was constantly disturbed. Everything seems to echo in the hotel. The walls are thin. The layout and construction of the hotel is conducive to amplifying noise. Noise from other guests in their rooms (scraping furniture, flushing toilets etc) doors slamming, the street, and from hotel hallways etc made it a poor stay.
Lack of staff or any form of presence from the hotel seems to encourage poor behaviour from other guests. Loads of random people hanging around the entrance to the hotel and there seemed to be people running up and down the stairs and floors at all hours. Honestly not a light sleeper but there was something about the noise during this stay that put me off.
Rest of room was ok. No water included in room. No clear check out instructions - turns out you just chuck your card in a box. I get the self check in but leaving a sign on your bed that reads "Cancel your cleaning" makes the hotel appear that its trying to do everything cheaply. Cancel was the first word I read so negative connontations.
The apartment was very nice and the location was great!
We could not get the internet to work and to try to access the WiFi, I had to agree to a lot of snooping and marketing crap! After I agreed, the WiFi still didn’t work! Seemed like an unnecessary scam.
Best location! The Lubo was near the Chapel Bridge and <10 min walk from the station, however if you are travelling with luggage you many need to carry up and down the flight of stairs near the Chapel Bridge if you don't want to take a detour. You are right in the old town surrounded by main attractions and shops yet the hotel is tucked away in a quiet area.
Check-in/out process is all digitised via the phone with key passes to the building directly accessible via the phone. The digital key pass to our room did not work so we obtained physical passes from the tablet at the main entrance. Lift access is available at the side alley which is needed for luggages, albeit a bit tiny.
The room was modern, however tiny which every space utilised. Facilities is lacking with no bar fridge or in room kettle but our room had 4 safes...The bathroom is small, in particular the shower and the shower screen does not completely close.
Overall a good stay for 1 or 2 nights if you only need a place to sleep.
Great location. Property is well maintained. Could use more washers and driers. Also, the driers take twice as long as your at home driers, so plan for a few extra HOURS if you use them.
It is not worth to try self-check in which there is no staff to help you. We arrived early, was not able to check in. The machine did not tell you why. We could not ask for store luggage. We had to walk back the train station to store luggage. If you are new to this city and not familiar self-check in, don't try it.
The toilet got clog, I emailed info@..., then they came to fixed.
Jiewei
Stayed 2 nights in Sep 2024
4/10 Poor
Michael
Travelled with partner
10 Sept 2024
Disliked: Staff & service
Avoid like the plague! Check in was a disaster. Kiosk not working at all. Try to call for help - gives zero direction, other than to “wait while we try and reset it remotely” as 4 parties all waiting in a tiny walk in spot.
Everything was overly digital - everything on phone - but oh when their wi-if kept crashing phone was worthless!
Their “convenience” bar machine for snacks, water etc etc - worked one time in 3 days. Called them - oh we will look at it, and never worked the next two days. Zero follow up from them
Washers - HORRIBLE leave your clothes sopping wet and basically could not dry them in 4 hours of trying before we had to get on a plane with wet clothes.
All great to think you can rely on technology - but try having service and a reliable person to come help.
Bathroom sinks had no mirror - you had to turn sideways to see the wall mirror on your left to try and shave or wash - with lighting not placed in the room to see yourself.
Can make it look hip and cool all you want in the photos - but get a real hotel with people, and staff. You will pay the same price and get far better.
AT YOUR OWN RISK
Very nice hotel. Very modern. Would come back again.
Kevin Wylie
Stayed 3 nights in Sep 2024
8/10 Good
ALASTAIR
Travelled with family
4 Sept 2024
Liked: Cleanliness
Check in was hard ..Wasnt given the code when checking in..Other than that its in nice location in the middle of Old town...Small room for the 4 of us.