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Waldstaetterhof Swiss Quality Hotel

3.0 star property

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Photo gallery for Waldstaetterhof Swiss Quality Hotel

Interior
Interior
Exterior
Bar (on property)
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry
  • Housekeeping

Explore the area

Map
Zentralstrasse 4, Lucerne, LU, 6004
  • The Swiss Path
    ‪2 min walk‬
  • Mt. Rigi
    ‪2 min walk‬
  • KKL Lucerne
    ‪3 min walk‬
  • Emmen Air Base (EML)
    ‪15 min drive‬

Room options

View all photos for Suite

In-room safe, desk, free WiFi, bed sheets

Suite

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Comfort Room

In-room safe, desk, free WiFi, bed sheets

Comfort Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Premium Room

In-room safe, desk, free WiFi, bed sheets

Premium Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Quiet Comfort Single Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Quiet Comfort Single Room Courtyard Side

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room, 1 Single Bed

In-room safe, desk, free WiFi, bed sheets

Single Room, 1 Single Bed

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite

In-room safe, desk, free WiFi, bed sheets

Junior Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Quiet Comfort Double Room Courtyard Side

In-room safe, desk, free WiFi, bed sheets

Quiet Comfort Double Room Courtyard Side

  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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About this property

Waldstaetterhof Swiss Quality Hotel

Lakefront hotel with 24-hour front desk and restaurant
A restaurant, self parking and conference space are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Waldstaetterhof Swiss Quality Hotel offers 99 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Waldstaetterhof Swiss Quality Hotel. During your stay, you're just a quick walk from KKL Lucerne. Free WiFi in public areas, a restaurant and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from KKL Lucerne and 5 minutes on foot from Chapel Bridge
  • Pets welcome for a fee
There's a restaurant on site. Public spaces have free WiFi. Waldstaetterhof Swiss Quality Hotel also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.
Waldstätterhof Luzern – On-site restaurant.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 40 per night)
  • Onsite parking available only on request
  • Parking on site (CHF 35 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 25 for adults and CHF 25 for children
  • A restaurant

Restaurants on site

  • Waldstätterhof Luzern

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children
  • Self-parking fee: CHF 35 per day
  • Nearby parking fee: CHF 40 per night (984 ft away)
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector and a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Waldstaetterhof
Waldstaetterhof
Waldstaetterhof Hotel
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality
Waldstaetterhof Swiss Quality Hotel Hotel
Waldstaetterhof Swiss Quality Hotel Lucerne
Waldstaetterhof Swiss Quality Hotel Hotel Lucerne

Waldstaetterhof Swiss Quality Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 438 out of 962 reviews
Rating 8 - Good. 402 out of 962 reviews
Rating 6 - Okay. 80 out of 962 reviews
Rating 4 - Poor. 32 out of 962 reviews
Rating 2 - Terrible. 10 out of 962 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kristi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and within walking distance of old town.
Stayed 2 nights in Nov 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
The staff was so welcoming and helpful. The hotel and room was gorgeous. Would definitely stay here again and highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Kam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Kam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in an ideal location. It is just across the main train station and, unlike many areas around train stations of major cities, the surroundings are safe, walkable and clean. It is also close to the old town, Lake Luzern, and other tourist attractions. The hotel itself is very clean and comfortable. I would definitely stay here again if I come to Luzern.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel, right next to the train station and many bus routes. While an older hotel, the rooms are up to date and well appointed. Staff very friendly and helpful. We were happy with our visit.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very informative and provided highlights of the area around the hotel. Perfect location to eateries bakeries, site-seeing, and train station. Room was a tad small, but all the other positives negates that issue.
Stayed 4 nights in Oct 2024

8/10 Good

Yueh Mei

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, and friendly staff. Room is clean and classic but the bathroom is too small.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisette

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel has a great location
Stayed 2 nights in Oct 2024

8/10 Good

George, Midway

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice hotel, very Spartan room amenities.
Stayed 2 nights in Oct 2024

10/10 Excellent

misuk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Istvan

Liked: Staff & service, property conditions & facilities
The receptionist was extremely helpful upon arrival. Next day however there was terribly noisy construction work going on from about 9 am till 6 pm. Concrete breaking, hammering, drilling was virtually permanent. Complaint was not accepted so this was our worse hotel stay ever in a very convenient place near the old town of a beautiful city. The hotel did not gave any discount for the inconvenience only made our parking free.
Stayed 2 nights in Sep 2024

6/10 Okay

Hiroko, New York

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and so close to everything.
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Amenities
Close to everything
Stayed 1 night in Sep 2024

8/10 Good

Qubai

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, convenient for everything. There are no USB ports in the hotel room. So please bring enough outlet adapters for various charging.
Stayed 3 nights in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Kant

Travelled with partner
Stayed here one night on a quick trip to Lucerne. Property is being renovated. Clean basic rooms, beds were comfortable. good location next to bahnhof and old town. No AC presumably due to renovations, no refrigerator so when I left my Swiss chocolate in the room and came back from sightseeing it was actually so hot in the room it was melted:( Quite expensive for product offered at this time. If you’re going to spend the money perhaps book something a bit nicer this price point.
Stayed 1 night in Sep 2024

6/10 Okay

Hiroko, New York

Travelled with family
Fantastic location! Breakfast OK. Wash cloth wasn’t replenished. Big bath tub, nice. Faced on big street and noisy even night time because of heavy traffic.
Stayed 1 night in Sep 2024

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable, the staff was friendly and the hotel was conveniently located near the train station, the bus station and the river. We would definitely stay here again.
Stayed 3 nights in Aug 2024

6/10 Okay

Luis

Travelled with family
Disliked: Property conditions & facilities
Be sure you don't make the same mistake of going on a hot month. There is no AC and leaving the windows open in a busy street until late at night is not ideal. Also, it would have been great if Expedia told us that the hotel was under renovation and highlight that there is no AC. It is a high price to pay for just a hotel next to the tourist attractions.
Stayed 2 nights in Aug 2024

10/10 Excellent

Allen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
“Warm and Cozy” in tbe summer
Great location to trains. Cozy room with no view nor AC, but hotel offered a fan to help dry the sweat . Staff was very helpful and location could not have been more convenient to trains
Stayed 1 night in Jul 2024

8/10 Good

Andjela

Liked: Cleanliness, staff & service, amenities
The hotel was nice, rooms are decent. The building had lots of construction which waz annoying bc there was constant noise and no consideration for people who might want to sleep late. I was unlucky to get a room by the elevator/stairs so people are rude and loud. Also was a little upon arrival i was enformed that i had breakfast included in my stay. I missed two days. That was unfortunate. Overall close to station and walking around. Those are the perks.
Stayed 3 nights in Jul 2024