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Hotel Firenze Lugano

3-star property
Strada di Gandria 1, Lugano, 09 725 22 184
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3.3 out of 5
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Deluxe Double Room, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Twin Room, Lake View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Twin Room, Balcony

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Triple Room, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Triple Room, Terrace

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Hotel Firenze Lugano, you'll be within walking distance of Lake Lugano. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include tour or ticket assistance, luggage storage and wedding services
  • 12 minutes on foot from Funicolare Monte Brè - Cassarate Station and a 4-minute drive from Lake Lugano
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hotel Firenze Lugano ratings based on 23 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Firenze Lugano

Everyone (14) Couples (3) Family (4)
3 out of 5
.

Posted by on 16 Oct 2023

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3 out of 5

Posted by on 23 Sep 2023

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3 out of 5
A mon arrivée a 16h, je trouve la répétition fermée. La personne arrive et me dit que c'est à 17h mais sur la réservation c'est noter 16h-22h. On fait le check-in. Je n'ai pas la chambre réservée. Je devais avoir une chambre avec un grand lit et un balcon. On me donne une chambre avec 2 lits et pas de balcon. J'ai dû insister et j'ai finalement eu la bonne chambre. Surprise pas de place de parking il y a des zones payantes attention max 2h. Je n'ai pas reçu le ticket de transport gratuit à l'arrivée j'ai dû le demander par la suite, mais la personne a fait le nécessaire et j'ai reçu par tel. La chambre est jolie avec une petite vue sur le lac. Mais la route est trop bruyante pour laisser la fenêtre ouverte et il n'y a pas de climatisation c'est un peu difficile durant les périodes chaudes du tessin. Autrement l'hôtel est bien placé le bus s'arrête devant et nous emmène en 20min au centre de Lugano. Le sentier des oliviers est accessible a pieds en 10min.

Posted by on 9 Aug 2023

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4 out of 5

Posted by on 29 May 2023

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2 out of 5
Wir (Paar) haben das Zimmer am Samstagmittag ohne Auffälligkeiten bezogen. Am Abend (ca. 21Uhr30) stellten wir fest, dass im Doppelbett 2 Latten im Lattenrost vorbestehend herausgesprungen waren. Als Paar konnten wir nicht in dem Doppelbett schlafen. Meine Partnerin musste das einzelne Zusatzbett verwenden. Morgens hatte ich Rückenbeschwerden. Bis spät in die Nacht ist der Verkehrslärm der Durchgangsstrasse zu hören. Die Grösse des Zimmers/Bad und die Einrichtung sonst ist gut.

Posted by on 6 Feb 2023

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4 out of 5
Sehr gut mit ÖV erreichbar, freundliches Personal, tolle, grosse Terrasse

Posted by on 5 Feb 2023

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1 out of 5

Posted by on 3 Jan 2023

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4 out of 5
Kann ich sehr empfehlen. Preis Leistung stimmt

Posted by on 3 Nov 2022

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3 out of 5
Strassenlärm am Abend und am Morgen früh.

Posted by on 18 Jun 2022

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3 out of 5

Posted by on 6 Jun 2022

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About the Hotel Firenze Lugano

Location Strada di Gandria 1, Lugano, 6976

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 269 square feet (25 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Firenze Lugano. This 3-star Lugano hotel is smoke free.

  • 5 guestrooms or units
  • Conference rooms
  • 269 sq ft of conference space
  • 25 sq. m of conference space
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Lugano (QDL-Lugano Rail Station) (3.6 km / 2.3 mi)

Room Amenities

Hotel Firenze Lugano offers 5 accommodations with a hairdryer and free toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:00 AM.

Hotel Firenze Lugano has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Horse riding nearby
  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time starts at 6:00 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 15

Special check-in instructions:

The front desk is open daily from 8:00 AM - 10:00 AM. If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

The front desk at this property is open daily from 8:00 AM - 10:00 AM.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CHF 29.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • Pets: CHF 10 per pet, per day
  • Food and water bowls are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions.

  • One child stays free
  • Front desk opens daily at 8:00 AM
  • Front desk closes daily at 10:00 AM
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 5
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.40 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 15 for adults and from CHF 15 for children
  • Pet fee: CHF 10 per pet, per day
  • Rollaway bed fee: CHF 29.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Firenze Lugano Castagnola
  • Firenze Lugano
  • Hotel Firenze Lugano Hotel
  • Hotel Firenze Lugano Lugano
  • Hotel Firenze Lugano Hotel Lugano

You should know

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.