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Swiss Hotel Apartments - Lugano

5.0 star property

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Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Washer
  • Air conditioning
  • Kitchen
  • Dryer
  • Parking included
  • Outdoor space

Explore the area

Map
35 Corso Elvezia, Lugano, TI, 6900
  • University of Lugano
    ‪3 min walk‬
  • Parco Ciani
    ‪7 min walk‬
  • Palazzo dei Congressi
    ‪8 min walk‬
  • Lugano (LUG-Agno)
    ‪14 min drive‬

Room options

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  • 30 sq m
  • 1 bedroom
  • 1 bathroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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Luxury Apartment, 2 Bedrooms, Non Smoking, Mountain View

  • 30 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

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Deluxe Studio, 1 King Bed, Non Smoking, Mountain View

  • 30 sq m
  • Studio
  • 1 bathroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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Front of property

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Swiss Hotel Apartments - Lugano

Luxury Lugano apartment in Lugano City-Centre with free parking
This smoke-free apartment building features concierge services, laundry facilities and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Other amenities include multilingual staff assistance. Each apartment boasts a heated floor and offers free WiFi and a kitchen. Conveniences include a washer/dryer and a sitting area, and guests will appreciate thoughtful touches, such as an espresso maker and a pillow menu.
Swiss Hotel Apartments - Lugano offers 19 air-conditioned accommodations with washers/dryers and minibars. This accommodation offers separate sitting areas and includes kitchen islands. Tempur-Pedic beds feature Frette Italian sheets, down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels, pay-per-view films and Netflix. Accommodation at this 5-star apartment has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include bathrobes, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include printers and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottles of water.

During your stay at Swiss Hotel Apartments - Lugano, you're just a quick walk from University of Lugano. Features include free WiFi in public areas and free self-parking, plus a round-trip airport shuttle (surcharge). This luxury apartment building has 19 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a Tempur-Pedic bed
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Free self-parking
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from University of Lugano and 7 minutes on foot from Parco Ciani
  • Airport shuttle service available for a fee
Swiss Hotel Apartments - Lugano offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The luxury Swiss Hotel Apartments - Lugano also features laundry facilities and a lift. Free self parking is available.

This 5-star Lugano apartment is smoke free.

Languages

Arabic, English, French, German, Italian

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • Highchair
  • Travel cot

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Toaster
  • Toaster oven

Dining

  • Minibar

Bedrooms

  • Down comforter
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet

Living spaces

  • Heated floor
  • Separate sitting area
  • Window screens

Entertainment

  • 55-inch Smart TV with premium digital channels
  • Netflix
  • Pay films
  • Streaming services

Outdoor areas

  • Yard

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Printer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Doorbell and phone notification
  • Hand-held showerhead
  • In-room roll-in shower
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free local calls
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Mobile key entry
  • Multilingual staff
  • Phone
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 19 units
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), smart lock

Pets

  • Pets and service animals are not allowed at Swiss Hotel Apartments - Lugano

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night
  • A damage deposit of CHF 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CHF 700 per vehicle (one-way, maximum occupancy 7)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
Swiss Hotel Apartments - Lugano offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

Swiss Apartments Lugano Lugano
Swiss Hotel Apartments - Lugano Lugano
Swiss Hotel Apartments - Lugano Apartment
Swiss Hotel Apartments - Lugano Apartment Lugano

Swiss Hotel Apartments - Lugano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 10 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 2 out of 15 reviews

9.2/10

Cleanliness

9.6/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

OMRAN

Stayed 5 nights in Jul 2024

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was great. The manager helped us out on all aspects she is a 5 star host. She really went out of her way to help out. Apartment is super clean, had a chance to workout in the gym and run down and get an expresso in the morning. I highly recommend this place to anyone, it was great.
Stayed 1 night in May 2024

2/10 Terrible

Fidan

Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Travelled with family
DO NOT STAY AT THIS HOTEL
Stayed in this apartment hotel for 2 nights in Apr23. We spoilt the hair dryer before we checked out, but could not inform the office as we checked out very early in the morning and the office was closed. The next day, I received an email informing us that they charged CHF500 to my credit card for spoiling the hair dryer and the TV. This is ridiculous. Their email mentioned that they gave us a perfectly working TV before we checked in. How can they accuse us for spoiling the TV a few minutes after we checked into the room while they did not proof to us that the TV was working after we checked into the room. Instead, we discovered that the TV was not working, after we turned on the TV, minutes after we checked in. Immediately we called the office and shortly, one of the hotel employee came to take a look at the TV and tried working it with the remote but failed. He said he would call the technician to come. A few minutes later, another employee came and tried to work the TV, to no avail. Shortly after, she walked out of the room and came back with another lady to replace the TV.They left the room after giving us a working TV.If they have given us a working TV before we checked in, the hotel should inform us on that day, so that we can clarify and settle the matter there and then.Why are they doing it behind our back now? Emailed them several times to ask them to refund us the difference after deducting the damaged hair dryer but they did not border to reply. This is robbery!
Stayed 1 night in Apr 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property and location. Apartments were very clean and had all the amenities you would need. Communication with office staff was great and they were always available if needed. Would definitely stay here again.

10/10 Excellent

Anthony

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Alles perfekt
Stayed 1 night in Sep 2024

8/10 Good

Aysun

Stayed 1 night in May 2024

10/10 Excellent

Rossella

Liked: Cleanliness, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stéphane

Liked: Cleanliness, property conditions & facilities
Très bien placé a moins de 700 mètre de tout, restaurant bord du lac et commerces
Stayed 1 night in May 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, room comfort
Ein Wochenende nach Lugano um meinen Geburtstag mit der Familie zu feiern.Wir haben 2 grosse Apartments gebucht.Es war eifach top.Die Ausstattung im Apartment,Das Personal,Die Tiefgarage fürs Auto wie auch die Raumaufteilungen im Apartment.Einfach Mega. Kommen gerne wieder.
Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Dounia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023

6/10 Okay

Ribakov

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2022

8/10 Good

José

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022