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Ala d'Oro

4.0 star property

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Apartment, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains
Front of property
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Laundry
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Corso Matteotti 56, Lugo, RA, 48022
  • Piazza dei Martiri
    ‪5 min walk‬
  • Autodromo Internazionale Enzo e Dino Ferrari
    ‪23 min drive‬
  • Mirabilandia
    ‪37 min drive‬
  • Ravenna (RAN)
    ‪28 min drive‬

Room options

Deluxe Quadruple Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Bunk Beds OR 2 Single Beds and 2 Single Bunk Beds

Deluxe Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

Deluxe Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room

Minibar, in-room safe, desk, blackout curtains

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Superior Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Minibar, in-room safe, desk, blackout curtains

Apartment, 1 Bedroom

  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Comfort Double Room Single Use

Minibar, in-room safe, desk, blackout curtains

Comfort Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Single Room

Classic Single Room | Minibar, in-room safe, desk, blackout curtains

Classic Single Room

  • Sleeps 1
  • 1 Single Bed

Deluxe Triple Room (3 pax)

  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Double or Twin Room

Minibar, in-room safe, desk, blackout curtains

Comfort Double or Twin Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (3 pax)

Minibar, in-room safe, desk, blackout curtains

Family Room (3 pax)

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

Similar properties

Exterior

Hotel Cube

  • Breakfast included
  • Spa
  • Parking included
  • Free WiFi
3.9 out of 5, Good, (142)
The price is €135
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hotel Cube

About this property

Ala d'Oro

Family-friendly hotel with free local area shuttle and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a conference centre, a coffee shop/cafe and self parking.
Ala d'Oro offers 38 air-conditioned accommodations with minibars and espresso makers. 55-inch Smart televisions come with digital channels and first-run films.

Bathrooms include bathrobes, bidets, complimentary toiletries and hairdryers. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Ala d'Oro, you're just a quick walk from Piazza dei Martiri. Features include free WiFi in public areas and a free area shuttle, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi in some public areas
  • Enjoy Mediterranean cuisine while dining at ALA D'ORO
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, supervised childcare and dry cleaning/laundry
  • On-site recreation includes complimentary bicycles
  • 24.9 mi (40.2 km) from Mirabilandia
  • Free local-area shuttle service
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2045 square feet (190 square metres) and includes a conference centre. A library, a vending machine, and multilingual staff are also featured at the family-friendly Ala d'Oro. You'll have access to the indoor pool and outdoor pool at a partner property. A free area shuttle within 5 km is available. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Ala d'Oro was completed in August 2016.

This 4-star Lugo hotel is smoke free.

ALA D'ORO – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 km
  • Area shuttle
  • Uncovered parking on site (EUR 10 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • ALA D'ORO

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Indoor pool (guest access)
  • Library
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Fenced pool
  • Free area shuttle
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,045 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • First-run films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 10 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 02595710399
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT039012A16TO8GCCZ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 15 October to 15 April.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Ala d'Oro
Ala d'Oro Hotel
Ala d'Oro Hotel Lugo
Ala d'Oro Lugo
Hotel Ala d Oro
Ala d'Oro Lugo
Ala d'Oro Hotel
Ala d'Oro Hotel Lugo

Ala d'Oro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 113 out of 195 reviews
Rating 8 - Good. 72 out of 195 reviews
Rating 6 - Okay. 5 out of 195 reviews
Rating 4 - Poor. 2 out of 195 reviews
Rating 2 - Terrible. 3 out of 195 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Helen

Business traveller
Liked: Cleanliness, staff & service
Lovely, welcoming hotel in Lugo. My only complaint is that I did not get the apartment room which I paid for in advance. No explanation, refund or apology given.
Stayed 7 nights in Oct 2024

10/10 Excellent

Bonnie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! The property was very beautiful and clean and the service was excellent!
Stayed 1 night in Jul 2024

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Comfortable, very clean with an amazing view! Staff were very friendly and helpful. Continental breakfast was great too!
Stayed 1 night in Jul 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and staff!
Stayed 1 night in Jun 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021

10/10 Excellent

Thijs

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short but comfortable business stay
Very friendly and personal staff. Nice historical hotel in a charming town.
Stayed 1 night in Sep 2021

10/10 Excellent

YASIR AHMED

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is very authentic hotel. Great and sincere hospitality is obvious and remarkable.
Stayed 1 night in Sep 2021

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ala d'oro in lugo
brilliant. friendly staff excellent breakfast and dinner
Stayed 5 nights in Sep 2019

10/10 Excellent

Assad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All round goodles experience
Great location in a 1700's building very friendly English speaking staff good breakfast the local was perfect for this town
Stayed 1 night in Jul 2019

4/10 Poor

Francesco

Liked: Cleanliness, staff & service
Disliked: Room comfort
We didn't sleep all night
We didn't sleep all night due to strong noises coming from the water pipes in the room. At the check out we were told that a technical failure occurred, but this doesn't compensate the inconvenience of not sleeping all night. Condition of the room could be better for a 4 star hotel, the wall at the entrance needs to be cleaned. Breakfast was good, staff was friendly.
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived and no room available. Told it was plumbing issue but later found out they do it all the time and move you to another hotel when they oversell.
Stayed 2 nights in Apr 2019

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stopover
Very comfortable hotel with bags of character, we only stopped one night but will return. Our stay was during carnival and although there was a function on, the music stopped at exactly midnight. The restaurant was very good and reasonably priced and breakfast selection comprehensive. We obtained a permit to park for free outside the hotel in the quiet street. All hotel staff, chambermaids, waiters and reception staff were polite and friendly, . Even through there were a lot of people checking in we were dealt with quickly and efficiently.
Stayed 1 night in Mar 2019

8/10 Good

Mario, Miami

Liked: Cleanliness, staff & service
Hotel has a good aspect but some of the apartments rented are not in a very good condition, we have two and one of them was pretty good while the other one was nothing like it, it was dated and with bad smells coming out of the drainage system, something normal in old buildings without care, that you don’t expect to see in a hotel.
Stayed 2 nights in Nov 2018

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lugo Trip
apartment with off street parking - ideal for us
Stayed 5 nights in Sep 2018

8/10 Good

Daniel

Liked: Cleanliness, staff & service
Very small bathroom. Bed was old and soft. Very hard pillows. Staff were nice. Breakfast was ok.
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Great hotel in an old opera house. Rooms were nice and spacious. Weird balacony leading to the courtyard view but the steps were to difficult to use. The staff was amazing. They were told I didn’t feel well and went above and beyond. They even asked if I felt better during check out. That was customer service!
Stayed 1 night in Oct 2017

10/10 Excellent

Bodeek, Cronulla, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Friendly staff .. huge comfy bed .. clean .. nice restaurant .. great selection of red wines .. will recommend to anyone
Stayed 1 night in Oct 2017

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great the location in city center
Chose to stay here to visit family in Lugo. Good location and very helpful staff that took care of us.

10/10 Excellent

David, Cardiff, Wales, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely & friendly hotel in this non-touristy town
Lugo di Romagna is not a tourist destination but it's a nice little town with good restaurants and a museum (and town square statue) dedicated to its famous son, WW1 fighter ace, Francesco Baracca, whose emblem was later given to Ferrari - the prancing horse. I've stayed at this fine hotel several times and always enjoyed my times here. Rooms are very clean, huge bed, very good bathroom, tall ceilings, spacious corridors too. Breakfast was very civilised and could be taken outside too. Very good pricing for the rooms whwenever I have been here. I recommend the fixed-price lunch at 10 euros. Buffet style with starters, mains and dessert, drinks and coffee. Help yourself to what you want to eat: enjoyed by lots of locals and ladies who lunch:) The hotel is easy to find and close to the centre. I walked there from the train station easily enough. I was there on a Wednesday so browsed in the weekly market; v good for shoes. Reception staff were v friendly & efficient.

10/10 Excellent

Nina, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality hotel
We used this hotel as a base, whilst visiting friends who live nearby. It had been recommended to us as a good quality hotel with high standards and I'm pleased to say it met up to that expectation. There wasn't an awful lot to do in the surrounding areas although it was situated just a short walk away from the train station where it was easy to reach a number of other destinations in Italy. The hotel was clean and comfortable, the food was good and I feel we received value for our money. We chose a superior room and were provided with slippers and gowns. It may be worth noting there were no English TV channels, which although didn't matter to us at all, it might be a problem for some travelers.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Noice
Overall, quite a good stay with friendly staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Jinyoul Park

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Costa

Stayed 1 night in Nov 2024