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Cuncyue Hot Spring Resort

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cuncyue Hot Spring Resort

Outdoor pool
Separate bathtub and shower, spring water bathtub
Hot springs
Lobby
Property amenity

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
No.190, Zhandong Rd., Luodong, Yilan County, 26550
  • Luodong Night Market
    10 min walk
  • 山喜和食
    3 min walk
  • Luodong Station
    7 min walk
  • Taipei (TSA-Songshan)
    69 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Triple Room

Deluxe Triple Room | Premium bedding, down duvets, minibar, in-room safe

Deluxe Triple Room

  • 59 sq m
  • City view
  • Sleeps 5
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite

  • 265 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Imperial Corner Room

Imperial Corner Room | Premium bedding, down duvets, minibar, in-room safe

Imperial Corner Room

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Family Room

Family Room | Premium bedding, down duvets, minibar, in-room safe

Family Room

  • 59 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Executive Room

Executive Room | Premium bedding, down duvets, minibar, in-room safe

Executive Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panoramic Twin Room, 2 Queen Beds, Accessible

Panoramic Twin Room, 2 Queen Beds, Accessible | Premium bedding, down duvets, minibar, in-room safe

Panoramic Twin Room, 2 Queen Beds, Accessible

  • 60 sq m
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, down duvets, minibar, in-room safe

Classic Twin Room

  • 50 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Elite Double Room

Elite Double Room | Premium bedding, down duvets, minibar, in-room safe

Elite Double Room

  • 50 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed

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The price is €104
for 1 room
includes taxes & fees
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About this property

Cuncyue Hot Spring Resort

Family-friendly resort with 5 restaurants and 24-hour front desk
Along with 5 restaurants, this smoke-free resort has an outdoor pool and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a complimentary children's club and a business centre.
Cuncyue Hot Spring Resort offers 453 accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. LCD televisions come with digital channels. Bathrooms include a separate bath and shower with a hydromassage showerhead, spring water baths, dressing gowns and slippers.

This Luodong resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

There are hot springs open between 7:00 AM and 10:00 PM.
Our customers tell us that they enjoy the overall property condition at Cuncyue Hot Spring Resort. During your stay, you're just a quick walk from Luodong Night Market. Features include free WiFi in public areas and free self-parking, plus 5 restaurants.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at one of the 5 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes hot springs, a playground and bicycles to rent
  • Within a 15-minute walk of Luodong Night Market and Luodong Forestry Culture Park
Cuncyue Hot Spring Resort offers its guests hot springs, an outdoor pool, and a children's pool. There are 5 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this resort measures 3897 square feet (362 square metres) and includes a conference centre. A terrace, a complimentary children's club, and gift shops/newsstands are also featured at the family-friendly Cuncyue Hot Spring Resort. Self parking is free.

This 4-star Luodong resort is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 1:00 PM.
Cuncyue Hot Spring Resort has 5 restaurants on site.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 1:00 PM for a fee: TWD 770 for adults and TWD 385 for children
  • 5 restaurants
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Hot spring
  • Outdoor pool
  • Playground

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • In-room refrigerator
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (3,897 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Hot spring
  • Hot springs open from 7:00 AM - 10:00 PM
  • Hot springs water temperature - 42 ºC

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately TWD 770 for adults and from TWD 385 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Hot springs access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cuncyue Hot Spring Resort Luodong
Cuncyue Hot Spring Luodong
Cuncyue Hot Spring
Cuncyue Hot Spring
Cuncyue Hot Spring Resort Resort
Cuncyue Hot Spring Resort Luodong
Cuncyue Hot Spring Resort Resort Luodong

Cuncyue Hot Spring Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 254 out of 542 reviews" "
Rating 8 - Good. 164 out of 542 reviews" "
Rating 6 - Okay. 76 out of 542 reviews" "
Rating 4 - Poor. 29 out of 542 reviews" "
Rating 2 - Terrible. 19 out of 542 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah, Palmdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly, they sincerely wanted us to enjoy our stay here, both the front desk, and 1F restaurant for breakfast. The bedding was very comfortable. The breakfast buffet had a great variety and quality. The massage in the hotel was phenomenal!! We stayed for one night, and went back again to stay another night the next week. Definitely will go back, and strongly recommended!
Stayed 1 night in Sep 2024

8/10 Good

Hannah, Palmdale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price, spacious rooms, 2 hot spring tubs in the room are very nice! The only disadvantage was the railway right by the hotel, we can hear the alarm and the train clearly in the rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Chun-Hung, West Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
The spa facilities on the 5th floor is excellent. Not crowded at all and plenty of space.
Stayed 1 night in Jul 2024

8/10 Good

Siew Min

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was included in this property in the property's basement. Staff were really pushy about leaving google reviews on their service with their name. Room was very spacious with a patio. Bed was really comfortable and breakfast selection is a lottttt.

10/10 Excellent

Rolhensha, Taipei

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely!
Stayed 1 night in Jun 2023

6/10 Okay

David

Travelled with family
Disliked: Staff & service
Nice hotel but service could be better.
We waited more than a half-hour to check in. Although the room appeared great at first glance, the tiny details were neglected. For $6800 per night, I would anticipate getting better quality.
Stayed 1 night in Aug 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay and the hot spring in the room
The family room is big and has 2 hot spring baths with nano bubbles. The staff is nice. The breakfast is not really western except croissant and toasts and jam. The juices are too sweet. The roof top bar is great and surprisingly very affordable but only 5 basic cocktails available
Stayed 1 night in Nov 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommend
Stayed 1 night in Apr 2021

6/10 Okay

Verified traveller

Travelled with family
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot spring pool in room is fantasty, but the soundproof could be better. The uproar from other room kept disturbing us in the mid night so that we can't realy relax and fall asleep for a long time.
Stayed 2 nights in Dec 2020

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Average only
Poor customer service; not a great experience with the price I paid
Stayed 1 night in Dec 2020

8/10 Good

Grace

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Stay
Room was comfortable, spa pool in the room was a big plus. Breakfast had wide selection. Amenities like pool, spa and children playground were quite good as well. Minibar was mediocre.
Stayed 1 night in Nov 2020

8/10 Good

Naomi, Taipei, Taiwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new hotel. Great beds, towels, robes, snacks in room. The bathroom is huge, hotspring tub with big windows. Hotel is near train station and famous night market.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2018

4/10 Poor

kam koh

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel run by a bunch of amateurs
Stayed 2 nights in Nov 2018

4/10 Poor

Traveling, China

Liked: Cleanliness
Disliked: Property conditions & facilities
I was a little disappointed as the whole conditions weren't of equal value
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very new hotel
We had a very comfy room with great view from Yilan and the hot spring bath is relaxing. The buffet dinner is excellent and restaurant design is modern and beautiful However the down side is the hot water providing system is not stable , sometimes you need to wait 5-10mins to get hot water. But after all ,this is a very relaxing hotel with reasonable price
Stayed 1 night in Jan 2018

8/10 Good

D, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel with good facility, limited service
This is a new 24-story hotel with great facility. It is still not officially opened yet. Staff recruiting is on progress and existing employees are all very polite but not have sufficient experience in dealing different kinds of problems the hotel guests faced.
Stayed 1 night in Dec 2017

10/10 Excellent

Hui lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
服務人員親切.家庭房蠻乾淨的！ 超大間的家庭房..風景優美.還有漂亮的夜景可看 重點有豐富早餐 早午餐的時間.可以讓家人可以睡到自然醒 再去餐廳吃早餐喔！
Stayed 1 night in Sep 2024

10/10 Excellent

feng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

kota

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Grace

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

YI-AHAN

Stayed 1 night in Aug 2024