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Best Western Plus Paramount Hotel

4.0 star property

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Photo gallery for Best Western Plus Paramount Hotel

Seasonal outdoor pool
Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge) | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels
Premium bedding, down duvets, Select Comfort beds, minibar
Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge) | Private kitchen | Mini-fridge, electric kettle
Premium bedding, down duvets, Select Comfort beds, minibar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

Map
Great East Road, 8018 A, Lusaka, Lusaka, 10101
  • Parays Game Ranch
    ‪19 min walk‬
  • Lusaka City Market
    ‪4 min drive‬
  • National Assembly of Zambia
    ‪6 min drive‬
  • Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Courtyard View

Premium bedding, down duvets, Select Comfort beds, minibar

Standard Room, 1 King Bed, Non Smoking, Courtyard View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Courtyard View

Premium bedding, down duvets, Select Comfort beds, minibar

Standard Room, 2 Single Beds, Non Smoking, Courtyard View

  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge)

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge) | Premium bedding, down duvets, Select Comfort beds, minibar

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Lounge)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Separate Lounge)

Executive Room, 1 King Bed, Non Smoking (Separate Lounge) | Premium bedding, down duvets, Select Comfort beds, minibar

Executive Room, 1 King Bed, Non Smoking (Separate Lounge)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, City View

Premium bedding, down duvets, Select Comfort beds, minibar

Standard Room, 2 Single Beds, Non Smoking, City View

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Premium bedding, down duvets, Select Comfort beds, minibar

Standard Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Plus Paramount Hotel

Hotel in Lusaka with full-service spa and free breakfast
This hotel features a full-service spa, a restaurant and 2 bars/lounges. Free English breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site.
Best Western Plus Paramount Hotel offers 89 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Select Comfort beds feature down duvets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with satellite channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Lusaka hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages and body scrubs. A variety of treatment therapies are provided, including aromatherapy.
During your stay at Best Western Plus Paramount Hotel, you'll be within walking distance of Parays Game Ranch. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at Sangalalani
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to body scrubs, aromatherapy or deep-tissue massages at the spa
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes a gym
  • Just a 3-minute drive from Parays Game Ranch and a few minutes from Chilenje House
  • Airport and local-area shuttle service available for a fee
Best Western Plus Paramount Hotel offers its guests a full-service spa, a fitness centre, and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 4 meeting rooms. Spa services, a library, and tour/ticket assistance are also featured at Best Western Plus Paramount Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Lusaka hotel.

Guests are served a free English breakfast daily from 6:00 AM to 10:00 AM.
Sangalalani – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Zuba Snack – This poolside bar only serves light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Piano Piano – This bar only serves light fare. Happy hour is offered. Open daily.
Jin Shaw – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Lobby Cafe – This café specialises in international cuisine and serves brunch and light fare. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Afrikaans, Chinese (Mandarin), English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free English breakfast available daily 6:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jin Shaw
  • Lobby Cafe
  • Piano Piano
  • Sangalalani
  • Zuba Snack

Things to do

  • Full-service spa
  • Gym
  • Library
  • Seasonal outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch smart TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Paramount Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZMW 650 per person (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Best Western Plus Paramount Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Lusaka Grand Hotel
Best Western Plus Lusaka Grand
Plus Paramount Hotel Lusaka
Best Western Plus Lusaka Grand Hotel
Best Western Plus Paramount Hotel Hotel
Best Western Plus Paramount Hotel Lusaka
Best Western Plus Paramount Hotel Hotel Lusaka

Best Western Plus Paramount Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 96 out of 285 reviews
Rating 8 - Good. 116 out of 285 reviews
Rating 6 - Okay. 41 out of 285 reviews
Rating 4 - Poor. 23 out of 285 reviews
Rating 2 - Terrible. 9 out of 285 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Adama

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and fantastic social engagement!
The stuff was amazing. And kiddos to the property for offering internships to the 18-24 years old and providing hospitality management training! Loved it!
Stayed 3 nights in Nov 2024

10/10 Excellent

Daoud

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Carla A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Hannah

Stayed 1 night in Oct 2024

10/10 Excellent

Carla A

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Carla A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Hannah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel including management and staff was top class. I cannot praise it too highly.
Stayed 4 nights in Oct 2024

2/10 Terrible

David Miles

Travelled with group
Disliked: Amenities
Ate in the restaurant - took an hour to place the order for our group and another hour for the food to arrive. When it arrived it was not complete but even worse the bulk of the food was cold. Upon splitting the lobster from the surf and turf, it was rotten inside and smelly. Staff were unconcerned and I have had to raise it with central customer service My recommendation is to stay at the hotel but not eat at the restaurant
Stayed 1 night in Sep 2024

10/10 Excellent

Logan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and impressive continental breakfast options.
Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond

Stayed 3 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay
Stayed 3 nights in Jun 2024

8/10 Good

Samuel

Stayed 4 nights in May 2024

10/10 Excellent

Shuichi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was pleasure to stay
Stayed 6 nights in Apr 2024

6/10 Okay

ABHISHEK

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Average Rooms
Just okay rooms, a bit of lighting issue, feels dark. Just okay for short stays.
Stayed 1 night in Mar 2024

10/10 Excellent

Tom

Stayed 2 nights in Feb 2024

10/10 Excellent

Shuichi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Shuichi

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff & their services are exellent.
Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff made a special effort to go out and buy duct tape for me for my broken suitcase - very much appreciated!!!
Stayed 1 night in Nov 2023

10/10 Excellent

Roland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time here during our 11 day stay. A heartwarming staff, excellent service, great room and a lovely restaurant on the premises. The area in front of the hotel where the swimming pool resides is a great to relax and enjoy some drinks and food. I really recommend the traditional baked pizzas!
Stayed 10 nights in Nov 2023

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Neil

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lusaka delight.
Last minute booking and delighted with welcome and nice touches of chocolate and a drink on arrival
Stayed 1 night in Jul 2023

10/10 Excellent

Agness

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had very good staff, friendly and welcoming. This was from management team, the chef and bar and restaurant staff. They were amazing and the food was great. I would definitely stay there again
Stayed 2 nights in Jul 2023