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Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

4.0 star property

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Photo gallery for Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
Exterior
4 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
Farm 2062 Ngwerere Road, Bonanza Estate, Lusaka, 10101
  • National Assembly of Zambia
    ‪28 min drive‬
  • Parays Game Ranch
    ‪32 min drive‬
  • Lusaka City Market
    ‪34 min drive‬
  • Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Deluxe Room, 2 Queen Beds

  • 26 sq m
  • Golf view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool | Outdoor pool, pool umbrellas, pool loungers

Deluxe Room, 1 King Bed

  • 26 sq m
  • Golf view
  • Sleeps 2
  • 1 King Bed

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About this property

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Art Deco hotel connected to the convention centre in Lusaka with 4 restaurants
This smoke-free hotel features 4 restaurants, a full-service spa and a golf course. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include an outdoor pool, a 24-hour fitness centre and a bar/lounge. Housekeeping is available on request.
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa offers 249 air-conditioned accommodations with a safe and coffee/tea makers. This individually furnished accommodation has separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

This Lusaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can play rounds at the 18-hole golf course. In addition to an outdoor pool, other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa features free breakfast, WiFi in public areas and self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine with garden views at Elements, one of the property's 4 restaurants
  • Take a swim in the outdoor pool
  • Indulge with body treatments, hydrotherapy or Swedish massages at the spa
  • Services include a concierge, a porter and luggage storage
  • On-site recreation includes a golf course, a 24-hour gym and a steam room
  • 15.4 miles (24.7 km) from Mulungushi Confrence Centre and 15.5 miles (24.9 km) from Pakati Sunday Market
  • Airport shuttle service available for a fee
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa offers its guests a full-service spa, a golf course, and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 4 meeting rooms. A 24-hour fitness centre, a sauna, and a terrace are also featured at the business-friendly Ciêla, Lusaka, a Tribute Portfolio Resort and Spa. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Ciêla, Lusaka, a Tribute Portfolio Resort and Spa was completed in June 2021.

This 4-star Lusaka hotel is smoke free.

Guests are served a free continental breakfast. The hotel hosts a free manager's reception daily.
Elements – Overlooking the golf course and garden, this restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
The Brewery – Overlooking the garden, this brewpub specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Bonanza Golf Course Resta – Overlooking the golf course and garden, this restaurant serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open daily.
Coffee Bar – On-site bar. Open daily.
Botanica – Overlooking the pool and garden, this fine-dining restaurant serves lunch, dinner and light fare. Reservations are required. Open daily.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free continental breakfast
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Restaurants on site

  • Bonanza Golf Course Resta
  • Botanica
  • Coffee Bar
  • Elements
  • The Brewery

Things to do

  • 18-hole golf course
  • 24-hour gym
  • Art gallery
  • Bicycle storage
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Golf driving range
  • Outdoor pool
  • Pro golf lessons
  • Pro golf shop
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ciêla, Lusaka, a Tribute Portfolio Resort and Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZMW 266.25 per person (one-way)
  • Airport shuttle fee per child: ZMW 266.25 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a deadlock
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Hotel
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Lusaka
Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Hotel Lusaka

Ciêla, Lusaka, a Tribute Portfolio Resort and Spa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 14 out of 24 reviews
Rating 8 - Good. 3 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 2 out of 24 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Andrew

Stayed 1 night in Nov 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Catherine

Travelled with group
Disliked: Staff & service, amenities
1. It is unfortunate that the property did not acknowledge messages sent through Expedia even though upon calling, they confirmed they not only had received but also action requests from those messages. An example is support pickup. 2. Despite confirming airport pickup by phone before travel, on arrival, there was no one waiting. Efforts to reach the property by phone upon arriving were unsuccessful (no one picked up) until we acquired a local simcard. Even then, there seems to have been poor coordination since the driver went to the domestic terminal despite having shared the flight number and airline. 3. Upon arriving at the property, the sense one got was over familiarity of staff, from reception to the spa, with guests of African descent. As a result, and based on sharing of experiences with other members of the wedding party of European descent, there was a clearly inferior service and experience. Even when we communicated dissatisfaction with service, or service failures, there was little effort to address the lapses. Most disappointing especially given that we had traveled for a beautiful event ie witnessing and celebrating the Union of a dear friend.
Stayed 3 nights in May 2024

6/10 Okay

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property and close to the airport with a convenient shuttle. Book it ahead. Great pool. Dining options are good however many of the items on the menu are not available. The wine list is basic and their cellar air con was broken so it was warmer inside than out. All well intentioned and friendly service but training and execution are not quite where they could be.
Stayed 1 night in May 2024

10/10 Excellent

Arriel

Stayed 1 night in Apr 2024

10/10 Excellent

Hidemi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

NOUREINY, Nairobi

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very green and full of fresh air. I was very happy I did not see anyone smoking around.
Stayed 2 nights in Apr 2024

8/10 Good

Miriam

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location in the countryside, great attention to detail regarding the decor, comfortable rooms, with tea and coffee and an iron in the room. Great shower and clean rooms. Breakfast was great too.
Stayed 1 night in Apr 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice place staff was amazing. Would definitely return
Stayed 5 nights in Jan 2024

10/10 Excellent

Nthembe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2023

2/10 Terrible

Li-geng

Stayed 1 night in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Abesi

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

David

Stayed 2 nights in May 2023

10/10 Excellent

Ifeanyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

6/10 Okay

Elita

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The layout and the gardens are fantastic.
Stayed 2 nights in Apr 2023

10/10 Excellent

soneka

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Hilton

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property location in the outskirts of Lusaka makes it ideal for a gateaway and good for resting. Facilities such as the swiming pool are in very good consition. The service is very good-mostly served by Dominic who made our stay memorable. They can do better in waiter training and motivation but Dominic was simply amazing.
Stayed 4 nights in Oct 2022

10/10 Excellent

Zewelanji

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms, great food, pleasant and responsive staff. Spa was amazing!
Stayed 2 nights in Jul 2022

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Incredible pool. Super clean. Really good price. Staff were extremely attentive. You MUST eat at Botanica restaurant and get their 12 course sampler menu. A Well well well worth the $50US we paid.
Stayed 2 nights in Apr 2022

8/10 Good

Heike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poollandschaft
Einfach mal wieder ungestört Bahnen schwimmen - hier war es möglich. Ein Ort zum Entspannen und Sport treiben. 👍
Stayed 1 night in Jun 2024

8/10 Good

Misao

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かで敷地内のお土産屋、ビアレストラン、カフェなど徒歩アクセスでき楽しめる。リゾート感もあり日常から離れたリフレッシュができる。
Stayed 1 night in Feb 2024