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Holiday Inn Lusaka by IHG

2.5 star property

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Photo gallery for Holiday Inn Lusaka by IHG

Suite, 1 Bedroom (Sofa Bed) | Premium bedding, pillow-top beds, in-room safe, individually decorated
Suite, 1 Bedroom (Sofa Bed) | Premium bedding, pillow-top beds, in-room safe, individually decorated
Exterior
Standard Room | Premium bedding, pillow-top beds, in-room safe, individually decorated
Pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Cnr Birdcage Walk and Haile Selassie Ave, Lusaka, 10101
  • Parays Game Ranch
    ‪4 min drive‬
  • Lusaka City Market
    ‪4 min drive‬
  • National Assembly of Zambia
    ‪6 min drive‬
  • Lusaka (LUN-Kenneth Kaunda Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room

  • 27 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed) | Premium bedding, pillow-top beds, in-room safe, individually decorated

Suite, 1 Bedroom (Sofa Bed)

  • 54 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, individually decorated

Standard Room, 2 Single Beds

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Lusaka by IHG

Hotel with free parking, near Chilenje House
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Change of towels is available on request
Holiday Inn Lusaka by IHG offers 162 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Holiday Inn Lusaka by IHG, you'll be within walking distance of Chilenje House. Free WiFi in public areas, free self-parking and a free manager's reception are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 2-minute drive from Chilenje House and a few minutes from Lusaka National Museum
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on selected days. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A library, a vending machine, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Lusaka by IHG. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Lusaka hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Holiday Inn Lusaka by IHG has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Languages

Afrikaans, English, German, Hindi, Italian, Swahili, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Hosted evening meal available daily for a fee of USD 15
  • Snack bar/deli

Things to do

  • Library
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby outdoor pool
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately USD 10 per person
  • Airport shuttle fee: USD 28 per person (one-way)
  • Hosted evening meal: USD 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Lusaka by IHG offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Holiday Inn Lusaka
Holiday Lusaka By Ihg Lusaka
Holiday Inn Lusaka by IHG Hotel
Holiday Inn Lusaka an IHG Hotel
Holiday Inn Lusaka by IHG Lusaka
Holiday Inn Lusaka by IHG Hotel Lusaka

Holiday Inn Lusaka by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 38 out of 51 reviews
Rating 8 - Good. 8 out of 51 reviews
Rating 6 - Okay. 2 out of 51 reviews
Rating 4 - Poor. 1 out of 51 reviews
Rating 2 - Terrible. 2 out of 51 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gerald

Stayed 10 nights in Oct 2024

2/10 Terrible

Elijah

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay. Excellent friendly service from Oliver and his team. Can't wait to come again
Stayed 3 nights in Sep 2024

10/10 Excellent

Torsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Olugbenga

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pleasant staff!
Stayed 9 nights in Jun 2024

6/10 Okay

Mpande

Liked: Cleanliness, amenities, property conditions & facilities
Small shower head
Stayed 1 night in Aug 2024

10/10 Excellent

Izak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The service was exceptional. All staff members, without exception, were friendly and helpful, professional and courteous. My room was quiet, the bed was comfortable, and bed linen was luxurious. This was the first hotel that I can remember staying in where the pillows were marked soft or firm. It was also a rare luxury to have a light duvet that matched exactly the weather.
Stayed 5 nights in May 2024

10/10 Excellent

Michael

Cleaniness
Stayed 1 night in May 2024

10/10 Excellent

Albert

Liked: Amenities, property conditions & facilities
Very centrally located and safe
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Cleaniness
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Business traveller
Liked: Amenities, property conditions & facilities
Clean, quite excellent for business
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel!
Everyone and everything at the hotel was great! The room was a good size and clean. The staff were very helpful and kind.
Stayed 1 night in Jul 2023

10/10 Excellent

Fatima

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible Hotel
I arrived on the 5th of March in Lusaka, without a booking for a hotel as the initial hotel i was meant to stay in was too far out my way for work. I chose Hotel Inn by chance and i must say, Holiday Inn has officially won a place in my Heart. I regularly travel to different countries in Africa for Work and i must say, out of ALL hotels I've stayed in, Holiday Inn has by far been thee BEST. The Hotel Staff took incredible care of me, knowing i work in the liquor industry, they always supplied me with extra water, always ensured i had help carrying my items to and from my room without expecting nothing in return, i mean?? Where else can you find such kind and caring people. I genuinely appreciate every single one of the staff members, from the beautifully friendly cleaners, the Reception staff, the Restaurant staff to the Security Guards who ensured my Safety at all times. I FULLY 100% Recommend this hotel to everyone and anyone out there. It is extremely clean, a home away from home. Thank you for everything and i look forward to my next stay at Holiday Inn!!
Stayed 6 nights in Mar 2023

10/10 Excellent

MICHAEL

Stayed 1 night in Feb 2023

10/10 Excellent

Emmanuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was great your staff is excellent. Keep it up. The booking agent not too good
Stayed 1 night in Feb 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

musumba

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is very clean and well kept.The view was breath taking
Stayed 1 night in Jan 2023

2/10 Terrible

Alistair

Travelled with family
Not honouring Rewards points
I booked the hotel for my wife using a Reward night. When she came to pay the small balance due (about $15) they charged my card with a further $101. When I queried the charge they claimed they had not received the instruction. They requested me to email but 2 days later I have still had no response. Very poor customer service and apparent ignorance of the Rewards process.
Stayed 1 night in Dec 2022

8/10 Good

Zelda

Stayed 4 nights in Oct 2022

8/10 Good

Tembwe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Gary

Stayed 6 nights in Sep 2022

8/10 Good

Chewe

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, not too far from anywhere in town. The hotel is still fairly new and the feel nice finishings is superb. Food is good too, only downside is it takes a while to prepare. Otherwise the overall stay was good. Staff were friendly and I would stay there again on my next business trip
Stayed 2 nights in Aug 2022

8/10 Good

Arindam

Stayed 4 nights in Jul 2022