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Chapel House

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chapel House

Studio, Accessible (1 Queen Bed) | Desk, free WiFi
Fridge, microwave
Laundry room
Front of property – evening/night
Aerial view

Reviews

4.6 out of 10

Popular amenities

  • Gym
  • 24/7 front desk
  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
21-25 Chapel Street, Luton, England, LU1 5DA
  • Grosvenor Casinos
    3 min walk
  • Luton Mall
    5 min walk
  • University of Bedfordshire
    6 min walk
  • London (LTN-Luton)
    11 min drive

Room options

View all photos for Luxury Studio, 1 Double Bed

Fridge, microwave

Luxury Studio, 1 Double Bed

  • 400 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 3 Bedrooms

Family Apartment, 3 Bedrooms | Desk, free WiFi

Family Apartment, 3 Bedrooms

  • Sleeps 6
  • 3 Double Beds

View all photos for Apartment, 6 Bedrooms

Fridge, microwave

Apartment, 6 Bedrooms

  • Sleeps 12
  • 6 Single Beds

View all photos for Standard Studio, 1 Double Bed

Standard Studio, 1 Double Bed | Desk, free WiFi

Standard Studio, 1 Double Bed

  • 400 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio, Accessible (1 Queen Bed)

Studio, Accessible (1 Queen Bed) | Desk, free WiFi

Studio, Accessible (1 Queen Bed)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Room, 1 Double Bed

In-room business centre

Basic Room, 1 Double Bed

  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Wenlock Court

Free WiFi
Laundry
24/7 front desk
Living/dining area
4.0 out of 5, Very good, (25)
The price is €368
for 1 night
includes taxes & fees
18 Dec - 19 Dec
Wenlock Court

About this property

Chapel House

Hotel in Luton with fitness centre and 24-hour front desk
This hotel features a fitness centre, dry cleaning and a 24-hour front desk. WiFi in public areas is free. Other amenities include a garden. Limited housekeeping is available.
Chapel House offers 10 accommodations with free toiletries. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves.

Bathrooms include a shower. This Luton hotel provides complimentary wired and wireless Internet access. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at Chapel House, you're just a quick walk from Grosvenor Casinos. You'll find features such as free WiFi in public areas, plus a gym and dry cleaning service.
  • Free WiFi and wired Internet
  • Services include dry cleaning/laundry
  • On-site recreation includes a gym
  • Just a 3-minute walk from Grosvenor Casinos and 5 minutes on foot from Luton Mall
Chapel House offers its guests a fitness centre, a terrace, and a garden. WiFi and wired Internet are free in public spaces.

Languages

English, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)

Outdoors

  • Garden
  • Terrace

More

  • Built in 2016

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Desk

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 9 AM - 7 AM
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 15 and younger are not allowed at this property. All guests older than 15 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
The front desk at this property is open daily from 9 AM - 7 AM.
Front desk staff will greet guests on arrival.

We should mention

  • Children 15 years old and younger aren't allowed at this property.

Property is also known as

Chapel House Hotel Luton
Chapel House Luton
Chapel House Hotel
Chapel House Luton
Chapel House Hotel Luton

Chapel House Reviews

Reviews

4.6
Rating 10 - Excellent. 2 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 1 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 6 out of 10 reviews" "

5.6/10

Cleanliness

5.4/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Zubbiar, luton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and warm hotel
The hotel was just brilliant it had cinema area to watch TV or films and a gym. 5 stars
Stayed 3 nights in Feb 2018

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not what i paid for
Paid for apartment got really small room.not even one glass to drink water from.
Stayed 1 night in Oct 2017

2/10 Terrible

Mannix, NOttingham

Disliked: Staff & service, property conditions & facilities, room comfort
No staff and very noisy.
Corridors have hard floors and echo very loudly, doors have 1cm gap at base so all noise gets into rooms
Stayed 4 nights in Aug 2017

10/10 Excellent

Mohammed, Luton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room in apartments building and clean
Nice stayed It was close to town and restaurants it's Great and only 7 min drive from airport. .....staff in reception was Good. I have stay other apartments before this one is much closer house keeping was also good They even have Taxi and travel arrangements for pick and drop it London is only 23 min by fast track train to St Pancras I recommend this place to travellers definitely. ............ ............ .........................................................,...........................................................................................................................................

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Ok
It was ok.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT stay here
The hotel was dirty. They had TVs but no channels, you HAD to link it through your mobile.The staff were very unhelpful. I did not stay there.

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay here
Worse hotel I've stayed in a long time no parking no tvs in rooms hotel is so loud and to top if off there no WiFi even though it's states free WiFi

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

2/10 Terrible

Ajab

Disliked: Cleanliness, staff & service, room comfort
Shocking
Put me in a box room like a prison cell. Empty shelves every where and had to walk sideways to get to the bed. No tv in the room! Was shocked! I believe prison cells have more luxuries... the walls are thin and I had random ppl banging my door at 6am!!! Check in is at 4pm which is ridiculous and check out at 10am which is unheard of especially after getting in slightly late on a Saturday night and having to wake up and out the place by 10am to avoid any additional costs! I did complain complain to receptionist who spoke very little English and even offered to pay more money for a better room but none were available!! I wasn't too sure what I was getting myself in for when I booked this place because I paid £45 for a Saturday but I was appalled! Never make the same mistake again! Oh and to add insult to injury, when I got to my car at 10.05am I had a parking ticket!!!

2/10 Terrible

Paolo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ambiente sporco e non curato
Esperienza negativa non ho parole per esprimere il mio disgusto
Stayed 5 nights in Jan 2018