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"Great location and price, but you get what you pay for. Basic hotel for a nice price " More

By a verified traveller on Tue 12 Feb 2019

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Double Room, Accessible, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room (with window)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room (with window)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Double Room, No Windows

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Twin Room (with window)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Citi Hotel Luton. During your stay, you're just a quick walk from Luton Mall. You'll find features such as free WiFi in public areas.

  • Free WiFi
  • Services include luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Luton Mall and University of Bedfordshire

Citi Hotel Luton ratings based on 5 Verified Reviews

Review Summary
2.6 out of 5 2.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Citi Hotel Luton

Everyone (5)
1 out of 5
Ok

Posted by on 27 Oct 2022

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3 out of 5

Posted by on 24 Feb 2019

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Comment from Hotel Management

16 Apr 2019 by Easyhotel

Dear Guest, Thank you for taking the time to review us on expedia. We hope to be able to welcome you back again in future. Kind Regards

3 out of 5
Great location and price, but you get what you pay for. Basic hotel for a nice price

Posted by on 12 Feb 2019

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Comment from Hotel Management

6 Mar 2019 by Easyhotel

Dear guest, Thank you very much for taking your time to review us on expedia.com. I am very happy to see that you liked the location and price. We hope to welcome you back again soon. Warmest Regards

3 out of 5

This is a BASIC PLACE TO STAY

Pros: Location
Cons: Getting the TVs working
Location: Not known to me as using Hotel just to get to Luton Airport early the next worming.
This Hotel is good value if you do not want or expect too much. No televisions working the night I stayed and asked for different room as smell of disinfectant too great for me in the one I was allocated. Quiet position and bed comfortable.. Towels, linen etc were fine. No kettles in rooms and no food avaiable but close to restaurants etc. Receptionists very helpful and even printed out my boarding pass and booked a taxi for journey to airport.

Posted by on 22 Feb 2018

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3 out of 5

cheap and cheerful

Pros: The price and location
Cons: The decor is getting tatty... maybe a redecoration?
Basic accomodation at a really good price. for a one night stop over I found it to be clean, comfortable and I slept like a log.

Posted by on 20 Feb 2018

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Property Features

Citi Hotel Luton offers its guests a vending machine and express check-out. Public spaces have free WiFi. This Luton hotel is smoke free.

  • 68 guestrooms or units
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Train station: Luton Station (0.5 km / 0.3 mi)

Room Amenities

Citi Hotel Luton offers 68 accommodations with air conditioning. Flat-screen televisions come with digital channels. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

  • Flat-screen television
  • Digital channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer available
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted.

  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Parking height restrictions apply
  • Debit cards
  • Online penalty collection
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 5 per day (49 ft away)
  • Early check-in fee: GBP 15 (subject to availability)
  • Late check-out fee: GBP 15 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • easyHotel Luton Hotel
  • Easyhotel Hotel Luton
  • easyHotel Luton
  • Citi Hotel Luton Hotel
  • Citi Hotel Luton Luton
  • Citi Hotel Luton Hotel Luton
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.