Icon Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Icon Hotel

Front of property
Bar (on property)
Front of property
Exterior
Plasma TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
15 Stuart Street, Luton, England, LU1 2SA
  • Luton Mall
    5 min walk
  • Grosvenor Casinos
    5 min walk
  • University of Bedfordshire
    8 min walk
  • London (LTN-Luton)
    12 min drive

Room options

Executive Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Icon Hotel

Family-friendly hotel with fitness centre and rooftop terrace
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Additionally, a rooftop terrace, a 24-hour business centre and a coffee shop/cafe are on-site.
Icon Hotel offers 60 accommodations with a safe and free newspapers. Each accommodation is individually furnished and decorated. Plasma televisions come with digital channels. Bathrooms include a shower, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Icon Hotel, you're just a quick walk from Luton Mall. You'll find features such as a restaurant, a gym and a bar.
  • Free WiFi
  • Enjoy Italian cuisine while dining at Cappellos
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Within a 10-minute walk of Luton Mall and Grosvenor Casinos
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available.

Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the family-friendly Icon Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Luton hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 6:00 AM to 10 AM.
Cappellos – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.
Piano Lounge – On-site bar.
Cocktail Bar – On-site bar.
24-hour room service is available.

Languages

Catalan, English, Hungarian, Italian, Lithuanian, Polish, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site parking

Food and drink

  • Daily English breakfast available 6:00 AM to 10 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cappellos
  • Cocktail Bar
  • Piano Lounge

Family friendly

  • Free cot
  • Highchair
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.00 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

We should mention

  • One child aged 15 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Icon Hotel Luton
Icon Luton
Icon Hotel Hotel
Icon Hotel Luton
Icon Hotel Hotel Luton

Icon Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 131 out of 299 reviews" "
Rating 8 - Good. 126 out of 299 reviews" "
Rating 6 - Okay. 26 out of 299 reviews" "
Rating 4 - Poor. 7 out of 299 reviews" "
Rating 2 - Terrible. 9 out of 299 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luton business
Great staff, friendly venue. Bar in site. Parking and great location for local food venues.
Stayed 1 night in Feb 2020

10/10 Excellent

Anne Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good stay.
Stayed 2 nights in Jan 2020

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Night's Sleep
Generous sized room and bathroom, with a comfortable bed. Hotel staff friendly and accommodating.
Stayed 1 night in Jan 2020

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly what the business traveller wants
Stayed 3 nights in Dec 2019

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good nice sleep !!!!!!!!!!!!!!!!!!!!!!!!!!’n will go again
Stayed 1 night in Dec 2019

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Overall a lovely hotel, but spoilt by 2 things. When we arrived the room was cold and even with the heating set at 26 degrees, it kept switching off and at no point did it blow hot air, warm at best. When I spoke to reception they said it will warm through eventually - it did by the following morning!!! Breakfast was lovely, but we struggled to find a clean plate, when I mentioned it to the staff we were told it was marks off the hot plate and she then proceeded to go into the kitchen and make derogatory comments about me! It was a shame because as I say the hotel was generally very good.
Stayed 1 night in Nov 2019

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much nicer, cleaner, and more luxurious than the surrounding area would let on. Lovely staff and breakfast was fresh, filling and fairly priced. Some minor quibbles like the lack of a shower caddy and the tiny soap dish being half broken, but nothing that hindered my enjoyment of the spotless room. There was a severe cold snap during my stay, but the personalized air control and bedding kept me nice and toasty.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

8/10 Good

Bob0, Sittingbourne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in / check out. Lovely buffet breakfast . Hotel situated near the airport trains and centraly located for shopping. A good friendly hotel
Stayed 1 night in Nov 2019

6/10 Okay

Patricia

Liked: Cleanliness
Mediocre
Room was small with heater behind a thick curtain which is not good. Sockets on the wall were all wonky, tap was very loose had to hold it down when using. Stupid window in bathroom which shines in to bedroom so guarantee to disturb anybody else in the room.Restaurant only serving Pizza and the one I had was very disappointing. Simple marguerita with hardly any cheese on it.
Stayed 1 night in Nov 2019

8/10 Good

Yoann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely friendly and helpful. I would have no problem staying here again.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with polite and helpful staff, clean and comfortable bed
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2019

8/10 Good

Ganit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel & location, mattresses must be replaced
The staff were lovely, there was a (limited) parking space, and location is close to what we needed. The room was nice and clean, BUT the mattress was sunk at the middle and must be replaced. That quite ruined the quality of our sleep. Breakfast was very good.
Stayed 1 night in Oct 2019

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic/quirky hotel with good rooms.
A cracking find in Luton town centre. The hotel is spotless with its quirky but very tasteful decor. The rooms were very comfortable with clean modern decor. The staff were helpful and really friendly. They have a happy hour at the bar between 6 and 7pm, I'm not sure about the other prices but a pint of Amstel is £2. The food is mainly pizza which was freshly baked and very nice. They have two car parks one of which has about eight spaces outside the reception and a much larger one directly facing the hotel. Neither have height restrictions so great for vans. I'd highly recommend this hotel and would definitely stay here again.
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible overall, the staff on shift provided our personal details - not only that but our room number to strangers without notifying us first. We feel like that the staff as completely violated our privacy.
Stayed 3 nights in Sep 2019

8/10 Good

David

Stayed 1 night in Sep 2019

10/10 Excellent

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spot on
Great location and team
Stayed 1 night in Sep 2019

2/10 Terrible

Romel

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very good at there job. In fact they were spot on.
Stayed 1 night in Aug 2019