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Thistle Express London Luton

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains
Breakfast area
Lobby
Lobby
Breakfast area

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    ‪1 min walk‬
  • University of Bedfordshire
    ‪8 min walk‬
  • Grosvenor Casinos
    ‪9 min walk‬
  • London (LTN-Luton)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.4 out of 10
Very good
(14 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(17 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

8.6 out of 10
Excellent
(43 reviews)
  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout curtains

Express Single Room

8.0 out of 10
Very good
(33 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Family Room, Multiple Beds

7.8 out of 10
Good
(10 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior

ibis London Luton Airport

Pet-friendly
Free WiFi
Restaurant
Breakfast available
4.1 out of 5, Very good, (1005)
The price is €118
for 1 room
includes taxes & fees
1 Feb - 2 Feb
ibis London Luton Airport

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the breakfast and the helpful staff
  • Steps from Luton Mall and 8 minutes on foot from University of Bedfordshire
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 395 out of 1021 reviews" "
Rating 8 - Good. 308 out of 1021 reviews" "
Rating 6 - Okay. 164 out of 1021 reviews" "
Rating 4 - Poor. 68 out of 1021 reviews" "
Rating 2 - Terrible. 86 out of 1021 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ivania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mirel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for railway station to London
Stayed 1 night in Oct 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Lee

Stayed 1 night in Oct 2024

10/10 Excellent

DEREK, CALNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent short stay hotel friendly staff, nice breakfast, did find it hard to find though.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preflight stay
We stayed night before early flight so didnt get to have breakfast,rooms were spacious and comfy,staff lovely ,walls a little thin! And unfortunately fire doors are always going to bang,but would stay again ,overall really good
Stayed 1 night in Oct 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, public transport close by, very handy for shops etc
Stayed 4 nights in Oct 2024

10/10 Excellent

Kamaljit

Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic experience
Had a really lovely stay, at the thistle express in Luton. Staff were very friendly and helped us in many ways.
Stayed 1 night in Oct 2024

8/10 Good

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed here many times easy to get from airport ( £2 on bus ) and 3 mins walk to direct train line to London
Stayed 2 nights in Oct 2024

6/10 Okay

On Lit, Sheffield

Business traveller
Liked: Cleanliness, staff & service
The alarm in the room went off in the middle of the nigh. After a little while it stopped. Apparently a false alarm but it woke me up in the middle of the night and I had trouble falling asleep again.
Stayed 1 night in Sep 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always excellent service from the staff
I often stay here as it’s handy for Luton Airport - the staff are always really helpful and the hotel is great for the price
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly & helpful staff, a little bit awkward to find but once we found it everything was good
Stayed 1 night in Oct 2024

8/10 Good

Sunnia

Stayed 3 nights in Oct 2024

10/10 Excellent

Metin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Mrs Bridgette

Business traveller
Disliked: Property conditions & facilities, room comfort
No tea in room nor kettle in room Room was cold upon arrival, Very small room of furniture in the room was badly organised, kept on hitting my leg between bed and table at the desk. Carpet had a lot of stains and look dirty, Bathroom floor cold, I had sniffles the following morning.
Stayed 2 nights in Oct 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location perfect Staff friendly. Breakfast very average. Area outside entrance quite dirty. Overall having said that very good value for money
Stayed 2 nights in Oct 2024

8/10 Good

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpfull. I enjoyed my stay there. The breakfast was good. I hope next time I visit they will add porridge to the breakfast.
Stayed 8 nights in Sep 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Before holiday overnight stay
Amazing overnight stsy
Stayed 1 night in Oct 2024

6/10 Okay

Amit

Liked: Cleanliness, property conditions & facilities
Average stay
Took 45 minutes to actually access my room after arriving at hotel as they say booking wasn't on system - didn't want to check by reservation number initially as they said processes to follow. So I could have accessed room immediately if they had used common sense and taken reservation number. Room was far too hot and they keep fans in the room as they are obviously aware of this. Fans are noisy and don't really help to create a cool environment. Also rooms are very basic, and not of a high decor. Also no tea or coffee in room and have to go down to lobby if you want it.
Stayed 1 night in Oct 2024