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Thistle Express London Luton

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Thistle Express London Luton

Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains
Lobby
Lobby
Breakfast area
Breakfast area

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
The Mall, Library Road, Luton, England, LU1 2TR
  • Luton Mall
    1 min walk
  • Cookies & Cream
    1 min walk
  • Luton Station
    5 min walk
  • London (LTN-Luton)
    15 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Twin Room, 2 Single Beds

  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Double Room, 1 Double Bed

  • 11 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Express Single Room

Express Single Room | In-room safe, desk, laptop workspace, blackout curtains

Express Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Family Room, Multiple Beds

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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Exterior

Sadie Best Western Hotel Luton

Free WiFi
Restaurant
Air conditioning
Breakfast available
4.3 out of 5, Excellent, (190)
The price is €93
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Sadie Best Western Hotel Luton

About this property

Thistle Express London Luton

Hotel in Luton with a 24-hour front desk
Along with self parking, this smoke-free hotel has coffee/tea in a common area and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff.
Thistle Express London Luton offers 152 accommodations with a safe and a hairdryer. 40-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Thistle Express London Luton's central location. During your stay, you're just a quick walk from Luton Mall. Features include free WiFi in public areas and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from Luton Mall and 8 minutes on foot from University of Bedfordshire
As a guest of Thistle Express London Luton, you'll find multilingual staff, coffee/tea in common area, and a front desk safe. WiFi is free in public spaces. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Luton hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking (max 10 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (89 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)

More

  • 7 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
For Sat Nav please enter postcode LU1 2PA.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Thistle Express Luton Hotel
Thistle Express Hotel
Thistle Express
Thistle Express London Luton Hotel
Thistle Express London Luton Luton
Thistle Express London Luton Hotel Luton

Thistle Express London Luton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1007 reviews" "
Rating 8 - Good. 311 out of 1007 reviews" "
Rating 6 - Okay. 164 out of 1007 reviews" "
Rating 4 - Poor. 68 out of 1007 reviews" "
Rating 2 - Terrible. 83 out of 1007 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Petet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay but dreadful breakfast
Lovely staff. Comfy bed. Breakfast was terrible. It was cold, and I’ve no idea what the eggs and sausage was made of.
Stayed 1 night in Sep 2024

6/10 Okay

MANNI

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bellows was very uncomfortable at all I couldn’t sleep for two nights
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this hotel two night, both before and after flights. Excellent value for money as hotel is very reasonably priced. Area is a little sketchy but there's little the hotel can do about that. Parking is limited but plenty around it. Good breakfast with veggie options. Generally a very good stay for an excellent price.
Stayed 1 night in Sep 2024

8/10 Good

ENAM

Stayed 1 night in Sep 2024

8/10 Good

Simeon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Does what it says on the tin, clean and tidy accommodation with a comfortable bed - close to Luton airport which is convenient. 24hr check in is also useful, we arrived at midnight and left at 5am.
Stayed 1 night in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tired looking building from outside in town centre
Stayed 1 night in Sep 2024

10/10 Excellent

Camilla

Liked: Cleanliness, staff & service, property conditions & facilities
Really great!
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Overnight stay before flight
We had an overnight stay before early flight from Luton. Rooms were ok, carpet was very stained in the room and general wear and tear visible. Bathroom and bedding was very clean. Reception and eating area downstairs was very nice. The hotel area outside is not the best, would not venture out late at night. Lots of people hanging around outside along from the hotel. The noise outside in the middle of the night was terrible. Sounded like gangs passing past. We had an early flight so got up at 4am we were very quiet in the room but the person in next room stared banging on the wall then came and kicked on our room door. Terrifying experience. I phoned reception and they sent security up and they sorted it out immediately. They staff and security were very helpful and apologised and advised the person would be removed from their room. Would not stay again due to area.
Stayed 1 night in Jun 2024

10/10 Excellent

Mohammed

Stayed 1 night in Aug 2024

8/10 Good

Sara

Stayed 1 night in Aug 2024

10/10 Excellent

Carlos Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

8/10 Good

Coll

Liked: Cleanliness, staff & service
Good value for early airport flight.
Stayed 1 night in Aug 2024

10/10 Excellent

Conor

Stayed 2 nights in Aug 2024

10/10 Excellent

Elena

Stayed 1 night in Aug 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay right in the City centre
Stayed 2 nights in Sep 2024

8/10 Good

Jean-Saville

Travelled with family
Liked: Cleanliness, property conditions & facilities
The area surrounding the hotel is a bit noisy due to the proximity to the mall. Other than this, the room was up to standard, breakfast was good.
Stayed 5 nights in Sep 2024

6/10 Okay

Akelan

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent for what it is
It’s nothing special but great value for short stay with early morning flight. Staff are friendly and helpful and sort early taxi for you. Only thing to improve is soundproofing windows as lots of noise from external areas
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Disliked: Staff & service
Stayed for 3 nights no room service had to bring down my own trash and use one towels.
Stayed 3 nights in Aug 2024

2/10 Terrible

JAMES A

Stayed 1 night in Sep 2024

4/10 Poor

PETER

Business traveller
Disliked: Cleanliness, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Maggi

Liked: Cleanliness
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC available but other than that, great hotel for the price for a transit night
Stayed 1 night in Sep 2024