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22 Sep 2020 by Laure
Madame, Nous vous remercions d'avoir pris le temps de partager votre avis. Même si nous aurions préféré que votre expérience ait été plus agréable, vos retours et impressions sont très importants pour nous, car ils nous aident à améliorer quotidiennement nos services. La satisfaction de nos clients est notre priorité, mais apparemment nous n'avons pas réussi cette fois-ci. Si vous nous donnez l'opportunité de regagner votre confiance, nous nous ferons un plaisir de vous offrir le meilleur dont nos clients se réjouissent chaque jour. Veuillez agréer, Madame, nos salutations distinguées.
5 Dec 2019 by KYRIAD
Sehr geehrter Kunde, Es tut uns leid, dass Sie Ihren Aufenthalt nicht genossen haben. Keine Sorge, die Türen können ohne Schlüssel nicht von außen geöffnet werden. Mit freundlichen Grüßen. Séverine, Empfangsdame.
4 Nov 2019 by laure
Bonjour Merci d'avoir pris le temps de faire un commentaire après votre séjour au Kyriad Lutterbach. Nous sommes désolés que le service et la livraison n'aient pas répondu à vos attentes et nous vous prions d'accepter nos sincères excuses. Les hôtels de nos groupes sont heureux de vous offrir le meilleur service pour votre séjour. Les opinions nous permettent de corriger nos erreurs. Laure
Hotel Kyriad Mulhouse Est - Lutterbach offers its guests a terrace, multilingual staff, and a garden. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The business-friendly Hotel Kyriad Mulhouse Est - Lutterbach also features room service (during limited hours) and a television in common area. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hotel Kyriad Mulhouse Est - Lutterbach was completed in January 2021. This 3-star Lutterbach hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking , Parking (limited spaces)
Hotel Kyriad Mulhouse Est - Lutterbach offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with digital channels. Bathrooms include a bath. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open during the following times:
This property's front desk is open during the following times:
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, ANCV Cheques-vacances and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
