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"Excellent service and very convenient location between city centre and train station " More
15 Apr 2024 by Fernando López Lens General Manager
Dear Kwok Yi, It is a real pleasure for us to receive such a positive review, to learn that your stay with us was enjoyable, that you appreciate our good location and enjoyed our services. We hope to have the pleasure of seeing you again in the near future. Sincerely,
7 Nov 2018 by Fernando Lopez Lens General Manager
Dear Robert, Thank you for taking of your time to give us your feedback regarding your experience with us. We are delighted that our services and facilities met your expectations at both Sofitel Luxembourg Le Grand Ducal and Mu Luxembourg. We hope to have the pleasure of welcoming you again. Best Regards, Fernando Lopez Lens General Manager
29 Apr 2018 by Fernando Lopez Lens
Dear Guest, Thank you for your excellent review, we are delighted that our hotel facilities and services met your expectations. Please rest assured, we will share this with our team and look forward to welcoming you back to Sofitel Le Grand Ducal. Best Regards, Fernando Lopez Lens General Manager
9 May 2017 by Sofitel Luxembourg Le Grand Ducal
Dear Guest, Thank you very much for your review. We are pleased to hear that you enjoyed your stay. Kind regards, Fernando López Lens General Manager
27 Oct 2016 by Fernando Lopez Lens
Dear Guest, Thank you for having taken the time to share your hotel experience with us. We are very sorry to hear that you were woken up by a wrong alarm and that breakfast was below your expectations. Please accept our sincerest apologies for these incidents. Regarding your other comments please rest assured that I will follow up with my departments’ heads in order to improve our service and some of our room amenities. Hopefully you will give us the opportunity to better serve you during a future stay. Yours Sincerely, Fernando Lopez Lens General Manager
26 Aug 2024 by Fernando Lopez Lens, General Manager
Dear Oliver Rolf,Thank you for taking the time to rate your experience in our hotel.We are delighted to know that you appreciated our services and we hope to have the pleasure of seeing you again in the future.Sincerely,
28 Aug 2023 by Fernando López Lens - General Manager
Dear Rita, Thank you for taking the time to give us your excellent rating. We are thrilled that your experience at Sofitel Luxembourg Le Grand Ducal met all of your expectations and we do hope to have the pleasure of welcoming you again in the near future. Best Regards,Fernando López Lens General Manager
21 Aug 2023 by Fernando López Lens - General Manager
Dear Thomas, Thank you for your perfect rating following your stay at Sofitel Luxembourg Le Grand Ducal. We are delighted to know that our services and facilities met all your expectations and do hope to have the pleasure of welcoming you again in the near future. Best regards, Fernando López LensGeneral Manager
2 Jan 2020 by Fernando Lopez Lens
Dear Y.F, Wir danken Ihnen vielmals für Ihre positive Rückmeldung zu Ihrem Aufenthalt im Sofitel Luxembourg Le Grand Ducal. Über Ihre lobenden Worte freuen wir uns sehr und werden diese mit unseren Mitarbeitern gerne teilen. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen, Fernando Lopez Lens General Manager
30 Dec 2017 by Fernando Lopez Lens General Manager
Vielen dank !
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A business centre, meeting rooms, and limo/town car service are available. WiFi is free in public spaces. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Sofitel Luxembourg Le Grand Ducal. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 5-star Luxembourg City hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Valet parking (surcharge)
Sofitel Luxembourg Le Grand Ducal offers 128 accommodations with iPod docking stations and minibars (stocked with some free items). This accommodation offers separate sitting areas. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include a shower, dressing gowns, slippers and designer toiletries. This Luxembourg City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
L'Observatoire – On-site cocktail bar. Guests can enjoy drinks at the bar.
Mu Luxembourg – On-site restaurant. Open daily.
24-hour room service is available.
Recreational amenities at the hotel include a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Sofitel Luxembourg Le Grand Ducal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 5 stars.
