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Susanna

3.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Susanna

Reception
Exterior
1 bedroom, premium bedding, minibar, in-room safe
City view
Lobby sitting area

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Room service
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
52 Mabed El Karnak, Luxor
  • Luxor Temple
    2 min walk
  • Luxor Market
    11 min walk
  • Luxor Museum
    14 min walk
  • Luxor (LXR-Luxor Intl.)
    16 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Twin Room, River View

City view

Twin Room, River View

  • 20 sq m
  • River view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room, River View

1 bedroom, premium bedding, minibar, in-room safe

Single Room, River View

  • 20 sq m
  • River view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room, City View

Standard Triple Room, City View | 1 bedroom, premium bedding, minibar, in-room safe

Standard Triple Room, City View

  • 25 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room, City View

Single Room, City View | 1 bedroom, premium bedding, minibar, in-room safe

Single Room, City View

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room (Temple view)

1 bedroom, premium bedding, minibar, in-room safe

Standard Room (Temple view)

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Similar properties

Exterior

Iberotel Luxor

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (824)
The price is €140
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Iberotel Luxor

About this property

Susanna

Luxor hotel in East Bank with seasonal outdoor pool and 24-hour front desk
Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a seasonal outdoor pool.
Susanna offers 46 accommodations with fireplaces and minibars. Beds feature premium bedding. 21-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Susanna, you're just a quick walk from Luxor Temple. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Luxor Temple and 8 minutes on foot from Mansheya Street
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Susanna. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Luxor hotel.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
24-hour room service is available.

Languages

Arabic, English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 5 metres
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 100% renewable energy
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Fireplace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Susanna

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (return, maximum occupancy 4)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a security system
Susanna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pets and service animals are not allowed on site.

Property is also known as

Susanna Hotel
Susanna Hotel Luxor
Susanna Luxor
Susanna Hotel
Susanna Luxor
Susanna Hotel Luxor

Susanna Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 15 out of 40 reviews" "
Rating 8 - Good. 17 out of 40 reviews" "
Rating 6 - Okay. 5 out of 40 reviews" "
Rating 4 - Poor. 1 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Xavier

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Friendly staff. No room service provided. Good breakfast included. Language barrier with most staff.
Stayed 2 nights in Apr 2023

2/10 Terrible

Nieves

Stayed 1 night in Jan 2023

6/10 Okay

Julie

Stayed 1 night in Dec 2022

6/10 Okay

Elvia

Stayed 3 nights in Dec 2022

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their laundry service is fast compared to the rest of the Egyptian hotels we’ve stayed at where they air dry our laundry.
Stayed 3 nights in Jan 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
At check-in, they had no record of my reservation even though Expedia had confirmed the reservation and a reservation number generated. They asked me to provide the confirmation email. Luckily I had one confirmation email in my saved mail. Next, they said I had the option to pay at check-in or at check-out, I chose the latter which in usual in the US. I was then informed that WiFi is available without charge only if it’s used in the hotel lobby. However, should I chose to use it in my room where I spend my time and would need it most, i would have to pay for it. On the third day of my stay, I was stopped in the lobby and was informed that the decision to pay at checkout was changed and that payment was required now. I presented my credit card to pay the bill but they said that their cred card processor was not working, so I then tendered cash for the full amount. I just assumed that they did not have cash on hand and wanted some immediately which was the reason for the abrupt change of policy. On my final day at the hotel, checkout was at 12 noon but the woman at the desk found it fit to call me at 11:45 even though I was not in violation of the check-out time of 12 noon. Travellers expect the honest experience of other travellers to assist them in their decision making (I know I do). Therefore, with that in mind my advise is to stay away from the Susanna hotel at Luxor. Allan Alexander Georgia, USA
Stayed 3 nights in Apr 2019

8/10 Good

André, rio de janeiro, Brazil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxor Temple at breakfast
Very beautiful hotel. In front of Luxor Temple, you can see it from your room, or in the breakfast floor (top floor). In the city's center, close to many restaurants, shops, very ease to find. Helpfull staff.

8/10 Good

Khanh Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities
great location!
room is small and can be noisy from the traffic below but hotel is in great location. Close to all major attractions and markets.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Convenient location
This hotel was in the perfect location for a visit to all the sites in Luxor. The staff was friendly and helpful, but the hotel wasn't fancy. If you're looking for a simple place to stay, I would recommend this. The breakfast area has a wondeful view of the temples and sunset over the Nile and the pool would have been great if we had brought out swimsuits!

8/10 Good

r, London

Liked: Cleanliness, property conditions & facilities, room comfort
Good base for Luxor
Next to Luxor Temple, great view and good base for Luxor if only a short stay and arriving/departing via train (easy walk to station). Staff slightly too pushy on trying to sell a balloon ride (although not untypical for Luxor) and a bit haphazard in the way they dealt with checking in and taking payment. However, the West Bank tour booked through the hotel was fairly good. The guide took a little while to warm up after we instructed where we wanted to visit (which differed from where he expected to take us) but gave good information. Note taxes/fees of 25% are not included in the booking charge on Expedia (would be good if Expedia pointed this out clearly when booking).

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
rooms too small
The room is far too small, and it claimed to have wifi access, but in fact, it only has wifi in reception, not in the room. Sort of convenience location, near the temple, but window facing the street, very noisy. The only highlight I would say is the balcony on the roof, nice to have breakfast there in the morning to overlook the Nile.

8/10 Good

Anders Carl Fredrik

Stayed 4 nights in Jul 2024

8/10 Good

Suenaga

Stayed 2 nights in Sep 2023

8/10 Good

Daniela

Liked: Staff & service
Disliked: Cleanliness
La terrazza con vista su Nilo e tempio. Poco rumore.
Stayed 5 nights in Feb 2023

8/10 Good

Arelatensis, Montpellier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personnel sympathique pour cet hôtel idéalement situé devant le temple de Louxor, près du bazar. Belle vue sur la terrasse pour le petit déjeuner (: à améliorer). Dommage que le bruit de la porte de l'ascenseur résonne dans les chambres, un effort d'insonorisation s'impose
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal y el servicio del hotel recomendable..
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ルクソール神殿に近く、市内の中心部に位置している
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
街の中心に近く立地は最高でした
スークのすぐ近くで、町歩きに最高の立地でした。ウエストバンクのツアーも簡単に手配できて、値段もリーズナブルだったと思います。
Stayed 2 nights in Aug 2017

4/10 Poor

takashi, 日本

Liked: Cleanliness
Disliked: Property conditions & facilities
朝食は外で食べて下さい
朝食は冷めたパンと玉子、チーズ。美味しくないです。 部屋は清潔感がありますが、お風呂のお湯の出が残念でした。 ルクソール神殿が徒歩で行けますし、屋上から見えるのは良いです！

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rundum wohlgefühlt
Super Lage, schönes Zimmer, guter Service. Das Zimmer war von seiner Ausstatung durchaus mit deutschem Standard vergleichbar. Von Restaurant und Roof-Top (mit Pool) hatte ich einen tollen Ausblick auf den Luxor-Tempel. Die Leute waren sehr nett und hilfsbereit. Alles in Allem ein gutes Preis-Leistungs-Verhältnis.

8/10 Good

Naruto, 東京

Liked: Staff & service, room comfort
学生にお薦めのホテル
ホテルのスタッフはフレンドリーで親身。でも馴れ馴れしくない。 女性１人での宿泊でしたが、安心して泊れました。 紹介してくれる観光もリーズナブル。 早朝の気球ツアーに参加の場合は、朝食をBOXに準備してくれます。 ロケーションも良く、すぐ裏にレストランやお土産物屋さんが沢山ありました。

8/10 Good

masao, 東京

Liked: Cleanliness, staff & service
値段相応の良心的ホテル
フロントの感じはとても良い。場所も良く、料金も安い。部屋は清潔。ホテルの従業員は信頼できる感じで、安全安心。朝食などを取る最上階からはルクソール神殿やナイル西岸が見え眺望も良い。簡素なホテルであるが値段相応であり一応お薦めできる。ただし、シャワー設備が古くカーテンを引いても浴室一帯が水浸しになってしまう。タオルがごわごわのバスタオルしか装備されておらず洗面台も狭い。ビデもドライヤーもない。総じて水回りは貧弱である。タンスもガタガタで中の上着掛けバーは簡単に落下した。予約時はユーロ建てだったがフロントでは円建ての数字を示されてちょっと混乱した。しかし全体的に大きな問題はない。

8/10 Good

ルクソールの低料金の快適ホテル, 大分、日本

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
エジプトの下町雰囲気が味わえる快適なホテル
予約日を間違えて予約していたため、宿泊を断られたが、ナイルクルーズの手配を依頼していた現地旅行社の仲介で、泊まることができた。 立地は、ルクソール神殿・ルクソール駅が徒歩圏内で、エジプトの下町の雰囲気が堪能できます。 ホテルは新しく、設備、清潔度は日本のビジネスホテルと同程度で、快適です。