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 Lyon •1 Room
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Hotel Carlton Lyon - MGallery Hotel Collection

4-star property
4 Rue De Jussieu, Lyon, Rhone 09 725 22 184
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4.4 out of 5
Excellent!
See all 19 ebookers Reviews

"Vrry good location in the city centre. Attractive reception. Great breakfast offer. Very nice and silent room. " More

By a verified traveller on Sun 26 May 2019

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Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Double Bed (Cocoon)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, View (Republic Square view)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Hotel Carlton Lyon - MGallery Hotel Collection's great location gets high marks from our customers. During your stay, you're just a quick walk from Bellecour Square. Enjoy features like free WiFi in public areas, plus a full-service spa and a bar.

  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Treat yourself to body treatments, facials or body scrubs at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Bellecour Square and Place des Terreaux
  • Pets welcome for a fee

Hotel Carlton Lyon - MGallery Hotel Collection ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Carlton Lyon - MGallery Hotel Collection

Everyone (7) Couples (6) Family (2)
5 out of 5
Vrry good location in the city centre. Attractive reception. Great breakfast offer. Very nice and silent room.

Posted by on 26 May 2019

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Comment from Hotel Management

18 Jun 2019 by Elisabeth Mendes, Directrice du Carlton

Dear guest, Thank you very much for your nice review, Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon

5 out of 5
Top

Posted by on 22 Jul 2024

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5 out of 5
Super zentral gelegen

Posted by on 20 May 2024

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5 out of 5
Alles war bestens und es hat mir gefallen!

Posted by on 19 Mar 2024

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Comment from Hotel Management

21 Apr 2024 by Xavière Celante Hotel Manager - Hotel Carlton Lyon

Dear Ms Ernst,Thank you very much for your nice review! We're glad to know that our staff met your expectations and we truly appreciate your kind words.We hope to have the pleasure of welcoming you back for another wonderful experience in the future.Best regards,

2 out of 5
contact the hotel to retrieve a computer charger forgotten in the room. No answer.

Posted by on 6 Jan 2024

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5 out of 5
gutes hotel, endlich mal wieder eines mit echt ausgebildetem hotel stuff !

Posted by on 8 Oct 2022

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5 out of 5
Location is great, hotel's staff was friendly and helpful and breakfast is delicious. Would recommend to others 👍

Posted by on 6 Aug 2022

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4 out of 5
Excellente situation en pleine ville . Tranquille.Devrait etre rafraîchit.bon acceuil petit déjeuner trop chere

Posted by , from Morges on 19 Jul 2020

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Comment from Hotel Management

6 Sep 2020 by Elisabeth Mendes Directrice générale

Cher client Merci pour votre retour suite à votre séjour. Nous avons pris bonne note des remarques que vous mentionnez concernant le petit déjeuner et l'état de l'hôtel. Sachez que nous mettons tout en oeuvre afin d'améliorer votre future expérience, Cordialement, Elisabeth Mendes Directrice générale

5 out of 5

Posted by on 1 Jun 2019

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Comment from Hotel Management

18 Jun 2019 by Elisabeth Mendes, Directrice du Carlton

Thank you for your review ! Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon

4 out of 5
Erinomainen sijainti. Tilava huone, jossa erinomainen sänky ja kolme tyynyvaihtoehtoa. Iso kylpyhuone. Miksi ainoa iso peili oli vaatekaapin ovan sisäpuolella eikä ovea saanut riittävästi auki, jotta peiliä olisi voinut käyttää. Ystävällinen henkilökunta. Tosin sisäänkirjautumista häiritsi se, että vastaanottovirkailija vastasi ainakin kolmeen puheluun kesken prosessin. Hyvä aamiainen. Kokonaisuutena tosi hyvä hotelli.

Posted by on 26 May 2019

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Comment from Hotel Management

17 Jun 2019 by Elisabeth Mendes, Directrice du Carlton

Dear guest, Thank you very much for your nice comment, Kiitos, Regards, Elisabeth Mendes General Manager Hotel Carlton Lyon

About the Hotel Carlton Lyon - MGallery Hotel Collection

Location 4 Rue De Jussieu, Lyon, Rhone 69002

Property Features

Hotel Carlton Lyon - MGallery Hotel Collection offers its guests a full-service spa. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Hotel Carlton Lyon - MGallery Hotel Collection. Parking is available for a fee. This 4-star Lyon hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • Childcare (surcharge)
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Lyon Saint Paul Station (1.6 km / 1 mi)
  • Metro station: Cordeliers Bourse Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Carlton Lyon - MGallery Hotel Collection offers 80 accommodations with minibars and a safe. Televisions come with satellite channels. Bathrooms include dressing gowns, complimentary toiletries and hairdryers. This Lyon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Satellite channels
  • Coffee maker
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy local cuisine breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.

24-hour room service is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs and body treatments. The spa is equipped with a steam room and Turkish bath/hammam. The spa is open daily.

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Steam room in spa
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible public bathroom
  • Assistive listening devices available
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.

Pet Policy

  • Pets: EUR 15 per pet, per dayService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and Barclaycard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately EUR 28 per person
  • Valet parking fee: EUR 35 per night
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlton Lyon MGallery Collection
  • Carlton MGallery Collection
  • Hotel Carlton Lyon MGallery Sofitel
  • Hôtel Carlton MGallery Collection
  • Hotel Carlton MGallery Sofitel
  • Carlton Lyon MGallery Sofitel
  • Carlton MGallery Sofitel
  • Hotel Carlton Lyon MGallery By Sofitel
  • Hotel Carlton Lyon - MGallery Hotel Collection Lyon
  • Hotel Carlton Lyon - MGallery Hotel Collection Hotel
  • Hotel Carlton Lyon - MGallery Hotel Collection Hotel Lyon

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

The property is a member of Historic Hotels of the World.

  • Green Key (Foundation for Environmental Education)

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.