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Hotel Charlemagne By HappyCulture

4.0 star property

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Photo gallery for Hotel Charlemagne By HappyCulture

Superior Double or Twin Room (Courtyard View or City View ) | Premium bedding, desk, blackout curtains, soundproofing
Terrace/patio
Superior Double or Twin Room (Courtyard View or City View ) | Premium bedding, desk, blackout curtains, soundproofing
Reception
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

Map
23 Cours Charlemagne, Lyon, Rhone, 69002
  • Lyon Confluence Shopping Center
    ‪8 min walk‬
  • Bellecour Square
    ‪18 min walk‬
  • Basilica of Notre-Dame de Fourvière
    ‪9 min drive‬
  • Lyon (LYS-Saint-Exupery)
    ‪30 min drive‬

Room options

View all photos for Standard Double or Twin Room (Courtyard View or City View)

Standard Double or Twin Room (Courtyard View or City View) | Premium bedding, desk, blackout curtains, soundproofing

Standard Double or Twin Room (Courtyard View or City View)

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room (Courtyard View or City View )

Superior Double or Twin Room (Courtyard View or City View ) | Premium bedding, desk, blackout curtains, soundproofing

Superior Double or Twin Room (Courtyard View or City View )

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Premium bedding, desk, blackout curtains, soundproofing

Triple Room

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

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About this property

Hotel Charlemagne By HappyCulture

Hotel with a 24-hour business centre, a quick walk to Lyon Confluence Shopping Center
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Hotel Charlemagne By HappyCulture offers 117 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. Beds feature premium bedding. 80-cm LED televisions come with premium satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Charlemagne By HappyCulture . During your stay, you're just a quick walk from Lyon Catholic University. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy French cuisine while dining at La Bibliothèque
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests speak favourably about the location and the clean guestrooms
  • Within a 15-minute walk of Lyon Confluence Shopping Center and Textile Museum
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Charlemagne By HappyCulture .

This 4-star Lyon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7 AM to 10:30 AM.
La Bibliothèque – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Le Mélèze – On-site bar. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7 AM to 10:30 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Bibliothèque
  • Le Mélèze

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Charlemagne Lyon
Charlemagne Lyon
Best Western Hotel Charlemagne
Best Western Hôtel Charlemagne

Hotel Charlemagne By HappyCulture Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 373 out of 938 reviews
Rating 8 - Good. 384 out of 938 reviews
Rating 6 - Okay. 118 out of 938 reviews
Rating 4 - Poor. 40 out of 938 reviews
Rating 2 - Terrible. 23 out of 938 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

john

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I had a bad experience at this hotel with noise and cleanliness; to their credit, the staff made it right by letting me out of 3 of the 4 nights I had prepaid, so kudos to them. Still, it wasn't what I expected from their marketing material. It was more of a motor lodge in character. Also, the area is probably fine if you're there for the convention center, but access to any other part of the city requires a stroll from Part Dieu, the train station - sketchy at best.
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel rooms are run down and breakfast is like at faulty towers. On the bright staff all the staff are very friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Randy

Stayed 2 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ilka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in splendid Lyon

The Hotel was fabulous, clean and easy to reach. We loved our room with a great view, a hot bath and a strong WIFI signal. And what made the hotel even more special was the ladies at the reception: warm, kind, welcoming and helpful. Thanks Hotel Charlemagne by Happy Culture for a great stay in splendid Lyon.
Stayed 2 nights in Dec 2024

6/10 Okay

Carlos

Liked: Cleanliness, property conditions & facilities, room comfort

...Not a 4 star experience !

​Nice hotel, comfortably located next to two Tram stops that could take you anywhere in the city. But overall NOT a 4 star experience. We bought a superior room which was not that superior with an air conditioning system that is from the past century because terribly noisy, and although warned by a clear and noticeable sign inside the elevator, a nightmarish experience for breakfast with a waiting line to be seated that took ages and work overrun personnel that couldn't have time to be nice and accommodate us the best of ways (although they surely tried).
Stayed 2 nights in Nov 2024

6/10 Okay

Agnes

Liked: Staff & service
Triple room for 3 people was definitely too small
Stayed 1 night in Sep 2024

8/10 Good

Agnes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good for a couple of nights; friendly staff; near Gare de Perrache and a 10mn walk from Old Lyon. A bit pricey though.
Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, excellent hygiene.
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Amenities
The staff was super helpful and the breakfast excellent. Location is great!
Stayed 5 nights in Sep 2024

2/10 Terrible

Philip

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Donald and Diana

Travelled with partner
Liked: Staff & service
Staff lovely. Location too far from central Lyon for restaurants shopping... A lot of homeless and felt unsafe outside of hotel Hotel did not have a fridge and room very small
Stayed 4 nights in Aug 2024

6/10 Okay

Edgar, Hollywood

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Yiqian

Stayed 3 nights in Aug 2024

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I went for 2 nights and had an excellent experience. The staff were very kind and helpful. The room was clean and very comfortable bed. It was minutes away from the train station Lyon Perrache, 10 min from the confluence and 40min walk to Old Lyon. Would definitely recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location
Stayed 3 nights in Jun 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Nader

Stayed 7 nights in Jun 2024

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved it

Great value, high quality for the price. We really enjoyed our stay. Excellent breakfast buffet & customer service, great intelligent multi lingual staff. Great business center laptop.
Stayed 1 night in Jun 2024

8/10 Good

Richard, Bradenton

Liked: Cleanliness, staff & service, property conditions & facilities
Overall very good. Short walk to metro and tram stations. Friendly staff. A friend traveling with us left her iPad in her room after checkout. The staff retrieved it and we were able to get it a couple of hours later.
Stayed 3 nights in Jun 2024

8/10 Good

Rhéal

If too big, you won’t fit!

Nice hotel but toilet room excessively small. You have to (proceed) with your knees touching the door. The washroom is the size or smaller than on a plain. Not good at all!!!!
Stayed 1 night in May 2024

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Worked great for our final day in Lyon
Stayed 1 night in Jun 2024

8/10 Good

Isabel

Liked: Cleanliness, property conditions & facilities
Overall very good but the staff didn't show us the way to our room like they said they would and so we got lost (we could've never guessed the right way to our room as first-time guests). The bin in our bathroom was also not replaced on one of the days and was left disassembled. I'm pretty sure the door to our terrace was also open the entire time we were there as we couldn't figure out how to lock it properly. Other than that, very pleasant, spacious, light, and comfortable room in a good location.
Stayed 4 nights in May 2024

10/10 Excellent

Andy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff were great
Stayed 2 nights in May 2024