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Mercure Lyon Centre Charpennes Parc de la Tete d'Or

4.0 star property

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Photo gallery for Mercure Lyon Centre Charpennes Parc de la Tete d'Or

Reception
Superior Room, 1 Double Bed with Sofa bed (Cosy) | Premium bedding, pillow-top beds, free minibar, in-room safe
Exterior
Sports facility
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Air conditioning
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
7 Place Charles Hernu, Villeurbanne, Rhone, 69100
  • Tête d'Or Park
    ‪8 min walk‬
  • Part Dieu Mall
    ‪15 min walk‬
  • Bellecour Square
    ‪7 min drive‬
  • Lyon (LYS-Saint-Exupery)
    ‪28 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Premium bedding, pillow-top beds, free minibar, in-room safe

Classic Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds | Premium bedding, pillow-top beds, free minibar, in-room safe

Classic Twin Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Double Bed with Sofa bed (Cosy)

Superior Room, 1 Double Bed with Sofa bed (Cosy) | Premium bedding, pillow-top beds, free minibar, in-room safe

Superior Room, 1 Double Bed with Sofa bed (Cosy)

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Premium bedding, pillow-top beds, free minibar, in-room safe

Privilege, Room, 1 Double Bed

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Front of property

Hôtel des Congrès

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (780)
The price is €82
for 1 room
includes taxes & fees
9 May - 10 May
Hôtel des Congrès

About this property

Mercure Lyon Centre Charpennes Parc de la Tete d'Or

Pet-friendly hotel connected to the convention centre in Villeurbanne with a conference centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a conference centre. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Mercure Lyon Centre Charpennes Parc de la Tete d'Or offers 98 accommodations with free minibar items and a safe. Pillowtop beds feature premium bedding. 52-inch LED televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include offices, desks and telephones. Additionally, rooms include coffee/tea makers and complimentary newspapers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

With your stay at Mercure Lyon Centre Charpennes Parc de la Tete d'Or, you're connected to the convention centre and just a quick walk from Tête d'Or Park. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 8 minutes by foot from Tête d'Or Park and a 3-minute drive from Part Dieu Mall
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4306 square feet (400 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Mercure Lyon Centre Charpennes Parc de la Tete d'Or. Parking is available for a fee.

This 4-star Villeurbanne hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Mercure Lyon Centre Charpennes Parc de la Tete d'Or has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 14 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19.90 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (4,306 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Grab bar in shower (60 centimetre high)
  • Lift (120 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 52-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Office
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.9 per person
  • Self-parking fee: EUR 14 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Charpennes
Charpennes Lyon
Lyon Charpennes
Lyon Mercure Charpennes
Mercure Charpennes Hotel
Mercure Charpennes Hotel Lyon
Mercure Charpennes Lyon
Mercure Hotel Lyon Charpennes
Mercure Lyon Charpennes Hotel
Hôtel Mercure Lyon Centre Charpennes
Mercure Lyon Centre Charpennes Parc de la Tete d'Or Hotel
Hôtel Mercure Lyon Centre Charpennes Parc de la Tete d'Or
Mercure Lyon Centre Charpennes Parc de la Tete d'Or Villeurbanne

Mercure Lyon Centre Charpennes Parc de la Tete d'Or Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 115 out of 300 reviews
Rating 8 - Good. 134 out of 300 reviews
Rating 6 - Okay. 32 out of 300 reviews
Rating 4 - Poor. 11 out of 300 reviews
Rating 2 - Terrible. 8 out of 300 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Giovanni

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amir

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
On a passé un excellent séjour dans cet hôtel. Le service de réception était exceptionnel, vraiment au top ! Monsieur Guillaume, le réceptionniste, a été particulièrement aimable et professionnel. Il a fourni de nombreuses informations utiles, toujours avec respect et gentillesse. Merci à lui pour son accueil chaleureux et attentionné. Je recommande vivement cet hôtel ! De plus, le restaurant était magnifique, surtout le petit-déjeuner, qui était délicieux et très varié
Stayed 2 nights in Sep 2024

8/10 Good

Salim

Stayed 3 nights in May 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Only a 15-minute walk from the train station

Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Good

It was good overall but definitely not 4 star level. The room itself was new and modern but the hotel was narrow and the only restaurant was undergoing innovation so that didn’t help give the hotel a better image. Staff were nice and friendly.
Stayed 6 nights in Jul 2023

10/10 Excellent

Helmuth, friday harbor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice and clean hotel in the center of lyon
Stayed 1 night in May 2023

6/10 Okay

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Typical commercial hotel with small clean rooms. The dinner was disappointing as there was only a very limited menu.
Stayed 1 night in May 2023

10/10 Excellent

lorrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice near Part Dieu train station

Just a two night stay to visit friends in Lyon. Easy to get to on the Tram out of Part Dieu train station. Area was good since there was a McDonalds and a grocery store to buy wine. Front desk people were pleasant. There was an on premise restaurant/bar but not open for lunch or dinner.
Stayed 2 nights in Dec 2022

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: Very close to a bus stop and also to a metro. Small shops in the vicinity (open until quite late at night) are very convenient. Staff were very friendly and accommodating Could be improved: Iron and ironing board not standard in the rooms (One can ask for it, but then it later gets taken to other rooms, and one has to re-ask). For a four-star hotel, I would have expected this to be standard. Staff member directed me to the wrong bus stop. Perhaps it was just a misunderstanding, but he did see it on my map, and did say the correct bus, but sent me to the wrong bus stop.
Stayed 6 nights in Aug 2022

8/10 Good

Alexandre, Washington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We chose the hotel due to its proximity to the downtown and old town area by public transport; and because it has an underground parking. The hotel is a bit dated but nice.
Stayed 2 nights in Aug 2022

2/10 Terrible

Anselmo

Travelled with family
Stayed 1 night in Aug 2021

10/10 Excellent

adrian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop over lyon

Good location, nice place.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok business trip

Ok business trip
Stayed 1 night in May 2020

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort

2 jours business trip

Le personnel n’est pas très aimable et la chambre mériterait une mise à jour.
Stayed 2 nights in Nov 2019

8/10 Good

Rae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little find in Lyon...

Staff extra friendly, location perfect close to all public transport. The rooms are spacious, modern and have air conditioning, perfect through a heat wave. The only thing that would bring this to 10/10 is the restaurant / bar was not open on the weekend so we had to go out in the rain to get something to eat. Otherwise, would definitely go back here if visiting Lyon again.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind. The location was near attraction (the park!) but not in the heart of touristy Lyon, perfect for my travels! Breakfast was delicious and the rooms were spacious and clean. Thanks!
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Arnaud

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
No kettles in the room to warm my baby sister’s milk bottle! We asked for it, and the staff said they can only give us a cup of hot water for $5 room service charge! There are 3 pools in the hotel only 1 was open on our stay and the pool with 10ft was closed!! So everyone in the hotel are forced to use a regular size 3ft pool. Never staying here again.
Stayed 2 nights in Mar 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

Over prized for what you get

The high price of the hotel’s room does not reflect the expected quality. The room’s interior, furniture and bathroom are old and would required to be improved or alternatively lower the number of hotel’s stars and price.
Stayed 1 night in Oct 2018

8/10 Good

Verified traveller

Great location and staff

Very nice facilities and location is fantastic. Good size room and bathroom, reception was very helpful. Breakfast had alot of options. Bar was not always open and room needed some slight redecoration fixes.
Stayed 5 nights in Aug 2018

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank You

Lovely to be back in Lyon and stay somewhere that serves you well thank you
Stayed 2 nights in Jun 2018

10/10 Excellent

Meena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to come back

It was nice to return back friendly staff, spacious room surroundings great. Only one thing to say amenities had been reduced one soap - otherwise great place
Stayed 2 nights in Jun 2018

8/10 Good

Samantha

Liked: Cleanliness, property conditions & facilities, room comfort

Conference trip

Good stay. Staff did not always understand English, so made it difficult to ask for information. Poor service at the bar, in fact couldn’t buy a drink as nobody to serve. Very noisy at night. Rooms lovely and clean. Central for getting around.
Stayed 3 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good but not great. comfortable but nogreat. Staff urge to checkout before even 10am. and they makes lots of fault frequently
Stayed 1 night in Sep 2017

8/10 Good

Nader, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Very helpful and curtious staff. Easy access to public transport.
Stayed 8 nights in Aug 2017