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Novotel Lyon Gerland Musée des Confluences

4.0 star property

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Photo gallery for Novotel Lyon Gerland Musée des Confluences

City view from property
Breakfast, lunch and dinner served
Sports facility
Exterior
Suite, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • Room service
  • Pet-friendly

Explore the area

Map
70 avenue Leclerc, LYON CEDEX 07, Lyon, Rhone, 69363
  • Musée des Confluences
    ‪7 min walk‬
  • Matmut Stadium
    ‪18 min walk‬
  • Bellecour Square
    ‪5 min drive‬
  • Lyon (LYS-Saint-Exupery)
    ‪23 min drive‬

Room options

View all photos for Classic Room, Multiple Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, Multiple Beds

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 Double Bed with Sofa bed

  • 24.0 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Room, 1 Double Bed with Sofa bed

Executive Room, 1 Double Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, minibar, in-room safe

Suite, 1 Queen Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior

Novotel Lyon Centre Confluence Bord de Saone

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (796)
The price is €161
for 1 room
includes taxes & fees
15 Apr - 16 Apr
Novotel Lyon Centre Confluence Bord de Saone

About this property

Novotel Lyon Gerland Musée des Confluences

Waterfront hotel with fitness centre and seasonal outdoor pool
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a snack bar/deli and self parking. Housekeeping is available on request.
Novotel Lyon Gerland Musée des Confluences offers 186 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Novotel Lyon Gerland Musée des Confluences, you're just a quick walk from Halle Tony Garnier. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym, bicycles to rent and a playground
  • 7 minutes by foot from Musée des Confluences and a 3-minute drive from Matmut Stadium
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Lyon Gerland Musée des Confluences offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre and 17 meeting rooms are available. Event space at this hotel measures 7233 square feet (672 square metres) and includes conference space. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel Lyon Gerland Musée des Confluences. Parking is available for a fee.

This 4-star Lyon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 11:00 AM.
La Fabrik – This brasserie serves breakfast, lunch and dinner.
BAR INTERIEUR – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 15 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19.50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • BAR INTERIEUR
  • La Fabrik

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Seasonal outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 17 meeting rooms
  • 7,233 square feet of conference space
  • Business centre

Outdoors

  • Free pool cabanas
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 30 October to 31 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 8.50 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19.5 per person
  • Covered self-parking fee: EUR 15 per night
  • Pet fee: EUR 8.50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in August.
  • Pool access available from 9:00 AM to 7:00 PM
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Hotel Lyon Gerland
Novotel Lyon Gerland Musée Confluences Hotel
Lyon Novotel
Novotel Lyon Gerland Hotel Lyon
Novotel Lyon Gerland Hotel
Novotel Musée Confluences Hotel
Novotel Lyon Gerland Musée Confluences
Novotel Musée Confluences
Novotel Lyon Gerland Musée des Confluences Lyon
Novotel Lyon Gerland Musée des Confluences Hotel
Novotel Lyon Gerland Musée des Confluences Hotel Lyon

Novotel Lyon Gerland Musée des Confluences Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 353 out of 951 reviews
Rating 8 - Good. 413 out of 951 reviews
Rating 6 - Okay. 119 out of 951 reviews
Rating 4 - Poor. 50 out of 951 reviews
Rating 2 - Terrible. 16 out of 951 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Luiz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Siobhan

Travelled with family
Disliked: Cleanliness, property conditions & facilities
From arrival the lady serving us greeted me with a friendly ‘bonjour’ and when I said Hello in English, her face instantly changed to a look of disgust….do your staff not like the British? I don’t complain easily but unfortunately due to the events as follows we were really let down. The room really wasnt up to an executive standard. the mattresses and pillows are VERY stained, there is only one bin for the whole place and thats in the bathroom, the walls are so thin we could hear everyone in other rooms so sleeping was difficult. we didnt have any complimentary items in the fridge-no water, soft drinks or food. there were no free toiletries in the bathroom as stated.the shower is too low so we had to stoop under it and the adjustable shower head doesnt work. the shower tray is dirty and the conditioner bottle empty. There is no rail when coming out and is dangerous to take a big step down.we were only given 2 coffee pods and one dressing gown for a family of 4.1 cracked mug by the kettle. 2 of the wall sockets dont work and we tried several plugs so its definitely the sockets. the interjoining door to another room doesnt lock so the otherside could easily walk in if they wanted but we put things against the door just in case. the advert for the stay is misleading as it says a seperate bedroom but its all in one room! i had to ask for all the missing items and was brought a chocolate bar, 3 cans for the fridge and for the fridge and some paper cups. No water bottles
Stayed 2 nights in Aug 2024

8/10 Good

William, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Convenient for the metro at end of line due to constructions. Further away from attractions in center of the city.
Stayed 4 nights in Jul 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel with the bare essentials. Location is a distance from historic region of Lyon~ 3 miles. Walking it took us 45 minutes but public transit is really close. Restaurant on site is limited in hours and only serves breakfast and dinner at set times. Staff were friendly and helpful.
Stayed 5 nights in Aug 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good base in the south of Lyon city centre - 5 mins walk to a tram stop to travel into the city centre. The Breakfast buffet had a lot of options for us as a family. The communal pool is small, but good - towels for the pool are 2 euros from reception. Parking is underground at 14 euros. Restaurant on an evening is friendly.
Stayed 3 nights in Jul 2024

4/10 Poor

kirsty

Travelled with family
Disliked: Cleanliness
Rooms very small for 2 adults plus 1 child. Is out of the way but tram & metro close by. Room and bathroom need updating. Although beds are very comfortable & breakfast is good.
Stayed 3 nights in Jul 2024

6/10 Okay

sarah

Travelled with partner
Liked: Cleanliness
There was a conference on whilst we were there, so lobby area was busy. Pool is very small and bizarrely you have to walk through the dining area to get to it. There's no changing facilities so you have to walk back in your wet costume under your clothes. Seems the Ibis next door has all the same facilities but is cheaper than the Novatel!
Stayed 2 nights in Jun 2024

8/10 Good

Paolo, Milano

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

2/10 Terrible

Allison

Disliked: Staff & service, property conditions & facilities
They didn’t have 2 double beds as it said, they had 2 twin beds which meant one of my kids had to sleep on the floor and they only gave us one pillow on the bed which was a throw pillow cut in half and put in a pillowcase for a bed pillow and when I asked for another pillow they told me “that is not possible”. In my other room they also only gave us one pillow for the double bed and wouldn’t give us another one
Stayed 1 night in Jun 2024

10/10 Excellent

Mike

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jun 2024

6/10 Okay

Mary Louise

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay, safe parking, close tram stops from where you can easily reach the old city. Front desk staff was very nice, helpful, with a good sence of humour and made us feel very welcomed. Some water in the room would have been nice.
Stayed 1 night in May 2024

2/10 Terrible

Abhiram

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

gurjit

Travelled with family and small children
Disliked: Property conditions & facilities
Booked this based on other visitors recommendations but was unfortunately very disappointed 1. It's VERY dated inside 2. No cot provided even though the booking included an infant 3. The lobby restaurant had water coming through the ceiling which smelled like waste 4. The cleaners only made the adult bed up not that child's bed 5. It's literally the same building as an ibis
Stayed 2 nights in May 2024

8/10 Good

Ken

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

4/10 Poor

Alex H

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Property does not demonstrate the caliber of a 4 star establishment. Staff lacks hospitality skills and compassion. Check-out time was posted at 12 Noon, however, housekeeping keeps badgering guests at 9am, 10am and 11am to ensure we have vacated which was extremely intrusive especially when we were getting ready to check-out. I answered the door once and the housekeeping lady (perhaps Manager) gave me a rude and stern look, questioning why we haven't left the room yet. Additionally, contacted the front desk to extend a courtesy late check-out of 1pm as 3 of us were very ill due to food poisoning, and yet we were denied. As a guest, one would expect a little more accommodation based on each unique circumstance, and the requests in my opinion were more than reasonable. Nonetheless, very likely will not be returning.
Stayed 3 nights in Jan 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
M
Stayed 3 nights in Sep 2023

10/10 Excellent

Constance

Stayed 3 nights in Jul 2023

6/10 Okay

Steven John

Stayed 3 nights in Jul 2023

6/10 Okay

Marina, Chicago

Stayed 2 nights in Jul 2023

10/10 Excellent

victor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice facilities but very limited dining options around the hotel. If you are in Lyon for sightseeing etc, you will need to go back and forth between the city center and the hotel.
Stayed 1 night in Jul 2023

4/10 Poor

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible service at all levels, particularly in the restaurant. After making a reservation and twlli g the host, I told hom where I would be and then pointed. A 1/2 wait turned into an hour I checked back in with him. No recall of the reservation, I waited agaim for a 1/2 hour and was seated. They brought part of my ordet and forgot the entree. During that wait they messed Up 3 other orders.
Stayed 3 nights in Jul 2023