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"The outside terrace are not clean. And at the bar upstairs you have to reserved as people come from outside, as a hotel guest you don’t find a table a ... " More
20 Sep 2023 by Claire
Dear Dacio,Thank you for your comment following your stay at the Sofitel Lyon Bellecour. We are sorry to read that you were disappointed by your experience in our bar, the Melhor. Our bar is a victim of its own success and we are sorry that it was fully booked at the time of your visit. Our bar is open without reservation and please be assured that we give priority to hotel guests and our bartenders will do their utmost to satisfy you, offering to contact you as soon as a table becomes available. We hope to have the opportunity to welcome you again and make you live a pleasant experience in our bar. Yours sincerely,ClaireQuality Manager
23 Sep 2019 by Mathilde, Guest Experience Coordinator
We thank you dear guest for your feedback. Renovations are under study and we hope you will enjoy the future decorations. best regards
19 Jun 2019 by Mathilde, Guest Experience Coordinator
Thank you for your recent stay. We are pleased that you enjoyed the great view from the breakfast room. Best regards
1 Aug 2023 by Claire
Cher Jean-Marc,Nous vous remercions d'avoir pris le temps de partager votre ressenti et sommes sincèrement navrés que votre expérience n'ait pas été à la hauteur de vos espérances. Nous espérons avoir une chance de regagner votre confiance lors d’un prochain séjour. Cordialement,Claire Responsable qualité
29 Jul 2022 by Morgane, Guest Experience Manager
Cher Olivier, Merci pour votre commentaire sur le Sofitel Lyon Bellecour. Nous sommes désolés que votre chambre n'ait pas été à la hauteur de vos attentes. En effet, certains étages sont plus modernes que d'autres, et c'est pourquoi nous travaillons actuellement sur un plan de rénovation total de l'hôtel. Nous espérons que celui-ci verra le jour prochainement. Nous espérons que vous nous donnerez une chance de regagner votre confiance lors d'un prochain séjour. Cordialement,
The following facilities or services will be unavailable from October 10 2024 to November 30 2024 (dates subject to change):
The following facilities are closed on Sunday:
Sofitel Lyon Bellecour offers its guests a full-service spa and a 24-hour health club. Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 12 meeting rooms. Event space at this hotel measures 2906 square feet (270 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury Sofitel Lyon Bellecour. Limited parking is available for a fee and is offered on a first-come, first-served basis.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Sofitel Lyon Bellecour offers 164 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. LED televisions come with satellite channels and pay-per-view films. Bathrooms include dressing gowns, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
3 Dômes – This restaurant serves lunch and dinner.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a 24-hour health club.
The recreational activities listed below are available either on-site or nearby; fees may apply.
So FIT has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
