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Boutique Hotel Sint Jacob

4.0 star property

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January 2025
February 2025

Photo gallery for Boutique Hotel Sint Jacob

Terrace/patio
Basic Double Room, City View | Minibar, in-room safe, iron/ironing board, free WiFi
Terrace/patio
Superior Double or Twin Room, City View | Minibar, in-room safe, iron/ironing board, free WiFi
Staircase

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Breakfast available
  • Free WiFi

Explore the area

Map
Sint Jacobstraat 6, Maastricht, 6211 LB
  • Museum aan het Vrijthof
    1 min walk
  • St. Servaas Church
    2 min walk
  • St. Janskerk
    2 min walk
  • Maastricht (MST-Maastricht - Aachen)
    15 min drive

Room options

View all photos for Superior Double or Twin Room, City View

Superior Double or Twin Room, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Double or Twin Room, City View

  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Large Single Bed

View all photos for Deluxe Twin Room, City View

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, City View

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, 1 Double or 2 Single Beds, Garden View

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room, 1 Double or 2 Single Beds, Garden View

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double or Twin Room, Garden View

Superior Double or Twin Room, Garden View | Minibar, in-room safe, iron/ironing board, free WiFi

Superior Double or Twin Room, Garden View

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room, Garden View

Family Room, Garden View | View from room

Family Room, Garden View

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Basic Double Room, City View

Basic Double Room, City View | Minibar, in-room safe, iron/ironing board, free WiFi

Basic Double Room, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Boutique Hotel Grote Gracht

Pet-friendly
Free WiFi
Breakfast available
Room service
4.0 out of 5, Very good, (474)
The price is €64
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Boutique Hotel Grote Gracht

About this property

Boutique Hotel Sint Jacob

Hotel with a 24-hour front desk, steps from Vrijthof
This smoke-free hotel features a 24-hour front desk, a garden and a front desk safe. WiFi in public areas is free.
Boutique Hotel Sint Jacob offers 16 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Boutique Hotel Sint Jacob, you're just a quick walk from Vrijthof. Enjoy features like free WiFi in public areas and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, locker space and a terrace
  • Steps from Vrijthof and Museum aan het Vrijthof
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Boutique Hotel Sint Jacob, you'll find a terrace, a garden, and room service (during limited hours). Public spaces have free WiFi.

This 4-star Maastricht hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8 AM to 11 AM.
Room service (during limited hours) is available.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day); reservations required

Food and drink

  • Daily buffet breakfast available 8 AM to 11 AM for a fee: EUR 22 for adults and EUR 12.50 for children

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternative location: [Grote Gracht 56, Maastricht]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.68 per person, per night
  • Gas fee: EUR 1.07 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22 for adults and from EUR 12.50 for children
  • Nearby parking fee: EUR 25 per day (1640 ft away)
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)
  • Rollaway bed fee: EUR 40 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Guests arriving after hours will need to go to the following location to check in: Grote Gracht 56, Maastricht
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Boutique Hotel Sint Jacob
Boutique Hotel Sint Jacob Maastricht
Boutique Sint Jacob
Boutique Sint Jacob Maastricht
Boutique Sint Jacob Maastricht
Boutique Hotel Sint Jacob Hotel
Boutique Hotel Sint Jacob Maastricht
Boutique Hotel Sint Jacob Hotel Maastricht

Boutique Hotel Sint Jacob Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 53 out of 163 reviews" "
Rating 8 - Good. 64 out of 163 reviews" "
Rating 6 - Okay. 28 out of 163 reviews" "
Rating 4 - Poor. 12 out of 163 reviews" "
Rating 2 - Terrible. 6 out of 163 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Derek

Business traveller
Beautiful and convenient property in the center of Maastricht. Check in procedure is a little different. No front desk. All online and access via smartphone.
Stayed 4 nights in Aug 2024

8/10 Good

Antonio, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Chris

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Ira, Berlin

Business traveller
Disliked: Cleanliness, staff & service, amenities
Property is good, with quiet terrace in the back. Proximity to everything is amazing. Room was quite nice, and generally clean. Unfortunately, cleanliness of the bathrooms is lot to be desired for. Also, it was difficult to get hold of the managing person, either to leave a message or ask something. They also put my luggage out of my room in the hallway as the checkout time passed. Someone I know shared that they assigned their room to another person and allowed entry in their room. Big security and privacy issue.
Stayed 5 nights in Apr 2024

2/10 Terrible

Sean

Stayed 2 nights in Mar 2024

4/10 Poor

Paul E. Cooper and David J.

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was not clear that there would be no one to help with check-in. We were under the impression there would be someone on site until 4:00 pm but when we arrived at 3:30 pm there was no one. Another couple came and rang the bell. It was not clear that there was a bell to ring. When we got inside it was necessary to call for help with checking in. Fortunately I had a cell phone that had a plan for Europe but it is not generally expected that this is necessary to check in—especially since I had checked in on line. The first E-mail I received for the electronic keys was from our stay at the hotel in Nov 2022 and it was fortunate that we were still talking by phone because the second E-mail worked. After that everything worked smoothly and it was a great place to stay. Would definitely come back because irbid a lovely hotel in a great location but check in needs to be a smoother process.
Stayed 1 night in Jun 2023

10/10 Excellent

Gary

6/10 Okay

Ria

Stayed 1 night in Dec 2022

6/10 Okay

Samuel

Travelled with family
Liked: Amenities
The Botique Hotel Sint Jacob is a restored/remodeled old hotel, but some its charm is damped by its age. I was on the top floor with a slanted roofline that at first bothered me, but it was actually charming and provided great ventilation. The bathroom had a stink that the property manager was not aware of, but was going to address after I left. Without a receptionist they relied on a partner hotel and technology (door opening via cell phone). Not bad, but less convenient. Very pleasant outdoor patio area.
Stayed 4 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a quiet garden view room. Perfect! Very friendly staff. Just a corner away from the main Vrijthof square.
Stayed 2 nights in Feb 2021

10/10 Excellent

Cristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Jan

Travelled with group
Lovely hotel, rubbish booking site.
I love this hotel and it's my favourite choice for maastricht.unfortunately hotels.com stuffed up my booking and booked Jan instead of July so I never got to go. They refused to acknowledge any fault so I lost not only my money, but the chance to stay there, as they were full by the time I realised what had happened. So. Five stars for the sint Jacob and nul points for the thieving lot at hotels.com.
Stayed 2 nights in Jan 2020

8/10 Good

Geeman, Pelham, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, around the corner from the Cathedral Square, and about a 20 minute walk to the train station. There is no reception desk, and a staff person is only there limited daytime. So if arriving late, better let them know!. My room was a good size, very big, nice bathroom, right next to the front street entrance door. I was a bit concerned about potential security issues, as the entrance door is open during the day, but had none. The room was a bit cold at night- seemed to reduce the centrally-controlled heating at night. Good assortment of herbal teas in the room. I didn't have breakfast at the hotel- thought it a bit expensive.
Stayed 2 nights in Dec 2019

8/10 Good

HelenM, Sutton Coldfield

Liked: Cleanliness
A pleasant hotel in a very convenient location for the main squares and shopping in Maastricht. The room was a good size and bottled water supplied. The beds were very comfortable but the pillows were the Dutch roly-poly kind and I found them uncomfortable. We stayed in room 25 in the attic and there were several rain showers during the night. The rain was quite noisy on the roof. The hotel was quiet but we could hear the weather! Breakfast was tasty and fresh, we had everything we needed. But the ‘Boutique’ title promised a luxury which was not evident in my opinion.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Friendly staff, great location and the room was clean. Unfortunately the room type is very misleading. I requested a deluxe double room with a double bed and a city view but we were given two small single beds and a room with a window that showed the other side of the street. We would have expected that if a double bed wasn't available that this was not shown as an option when booking. We asked if other rooms were available but unfortunately were told it was fully booked. I requested a partial refund since the room type when booking was misleading but this was not given. There was also no hot water on the first evening,although this was rectified, and no soap in the bathroom for washing hands, when we mentioned this it was suggested to go to the cleaning cupboard and get some, which was fine but felt more like staying in an apartment than a hotel.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip
Nice clean room Great location
Stayed 2 nights in Sep 2019

8/10 Good

clare

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
We were not told that arriving after 4pm we would have to walk to it’s sister hotel a block away to check in. Not what we wanted after 7 hours on a motorbike. The hotel is staffed at breakfast time who will cook you fresh eggs and bacon as well as the usual continental breakfast and they are there for you to check out after breakfast. After that and after the rooms have been cleaned there is no staff. You have access with a door card for the front door and your room & you can come and go as you please. Lovely courtyard to sit it but it would be nice if there was tea & coffee available downstairs to enjoy while sat there but you only have sachets if coffee & teabags in the rooms after breakfast has been cleared away. The hotel is well stiuated for sightseeing in Maastricht
Stayed 2 nights in Sep 2019

10/10 Excellent

stefan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Very nice hotel right in the middle of Maastricht, only steps from the central square Vrijthof. Big comfortable room and bathroom. Restful followed by a nice breakfast
Stayed 1 night in Sep 2019

6/10 Okay

Owen

Liked: Cleanliness, staff & service
Location was fine but overall only 3 star
No air conditioning in room. Unable to open windows. No extractor fan in bathroom and shower towels too small. Shower gel was a shampoo. Hand washing gel ran out and wasn’t topped up daily. On the Monday our bedroom door was opened prior to us getting up. The breakfast was only fair the day we had it.
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Loved the room and the bathroom, very well done albeit short on headroom. No A/C so very hot at night - didn't get much sleep as a consequence. Also our room was on the third floor, no lift so good job we didn't have a heavy suitcase! On arrival we were told that there would be no staff after 4pm, if we needed anything we could ring an associated Hotel nearby. Biggest concern of all was that the only Escape route was down the central staircase with all rooms directly off of it - Doors had no smoke seals, visible gaps and did not appear to be Fire Rated. Should a fire start on the ground or other floors then ones chances of survival would be slim at best. Lastly, and this is not a criticism of the Hotel, it applies to the area generally - the cost of car parking nearby was high, some €35 per day which should be taken into account when booking an Hotel.
Stayed 1 night in May 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

6/10 Okay

Andrew, Den Haag, The Netherlands

Liked: Cleanliness
Not using this hotel again.
It started off badly when we arrived after 4pm and had to go to another location to check in. The hotel is centrally located which it perfect. The room was comfortable enough for 3 nights, although the bed was too soft and the pillows were of poor quality. The TV remote didn't work on the TV. The room was advertised to have shower/tub combination. There was no tub, which was very dissaponting. On a whole I was satisfied with the hotel location for carnaval but I would not use it again.
Stayed 3 nights in Mar 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018

10/10 Excellent

rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
an amazing stay...
we were there to see Andre Rieu, and the hotel was in a perfect location...the staff were warm and friendly...the room was so comfortable and clean... the building was old and authentic and very well mantained...the room looked onto a beautiful garden, and would stay there again...loved it..
Stayed 1 night in Jul 2018