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Hotel Janssen

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Janssen

View from property
Triple Room, Ensuite | Iron/ironing board, free WiFi, bed sheets
Deluxe Double Room | Terrace/patio
Lounge
Lobby sitting area

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
  • Housekeeping
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Neerhem 13, Valkenburg aan de Geul, 6301CD
  • Valkenburg Castle
    1 min walk
  • Valkenburg Cable Car
    2 min walk
  • Fluwelengrot
    4 min walk
  • Maastricht (MST-Maastricht - Aachen)
    18 min drive

Room options

View all photos for Small Double Room, ensuite

Small Double Room, ensuite | Iron/ironing board, free WiFi, bed sheets

Small Double Room, ensuite

  • 1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room

Comfort Double Room | Iron/ironing board, free WiFi, bed sheets

Comfort Double Room

  • 17 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Room, Ensuite

Family Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Family Room, Ensuite

  • 25 sq m
  • Sleeps 5
  • 1 Queen Bed, 1 Single Sofa Bed and 2 Single Beds

View all photos for Triple Room, Ensuite

Triple Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Triple Room, Ensuite

  • 16 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite | Iron/ironing board, free WiFi, bed sheets

Double Room, Ensuite

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed

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includes taxes & fees
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About this property

Hotel Janssen

Hotel in Valkenburg aan de Geul
Along with self parking, this smoke-free hotel has an arcade/games room and ATM/banking services. WiFi in public areas is free.
Hotel Janssen offers 11 air-conditioned accommodations with complimentary bottles of water and a hairdryer. 42-inch flat-screen televisions come with cable channels.

Bathrooms include a separate bath and shower with in-room jetted baths and complimentary toiletries. This Valkenburg aan de Geul hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Janssen. During your stay, you're just a quick walk from Valkenburg Castle. Features include free WiFi in public areas, plus breakfast (surcharge) and an arcade/games room.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a car charging station, a terrace and an ATM
  • On-site recreation includes bicycles to rent
  • Steps from Valkenburg Castle and Fluwelengrot
Hotel Janssen offers its guests a terrace, an arcade/games room, and an ATM. WiFi is free in public spaces. Parking is available for a fee.

This Valkenburg aan de Geul hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 11:00 AM.

Languages

Dutch, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (EUR 9.50 per night; includes in/out privileges)

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: EUR 14.50 for adults and EUR 7.25 for children

Family friendly

  • Arcade/game room

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: EUR 25
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 8:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.60 per person, per night. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 14.50 for adults and from EUR 7.25 for children
  • Uncovered self-parking fee: EUR 9.50 per night (in/out privileges)
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-in fee: EUR 25 for check-in between 8:00 PM and 10:00 PM
  • Late check-out fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

National rating

This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hotel Janssen Valkenburg aan de Geul
Janssen Valkenburg aan de Geul
Janssen Valkenburg aan Geul
Hotel Janssen Hotel
Hotel Janssen Valkenburg aan de Geul
Hotel Janssen Hotel Valkenburg aan de Geul

Hotel Janssen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 62 out of 103 reviews" "
Rating 8 - Good. 30 out of 103 reviews" "
Rating 6 - Okay. 9 out of 103 reviews" "
Rating 4 - Poor. 2 out of 103 reviews" "
Rating 2 - Terrible. 0 out of 103 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and excellent location right by the shops/restaurants. Amazing view of the castle ruins on the hill
Stayed 1 night in May 2024

6/10 Okay

Aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great little hotel in a lovely little town in Valkenburg.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Janssen is a great place to stay. Small B&B style friendly hotel with a fantastic continental breakfast and right next to everything and everywhere you want to go. Nice size rooms that are very clean and comfortable and a nice lobby for relaxing at night with a beer or wine and snack. Highly recommend if you are staying in Valkenburg.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sebastiaan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our recent stay at this hotel was fantastic! The staff was amazing, going above and beyond, and the breakfast was the best we’ve ever had. Highly recommended!

10/10 Excellent

George

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent position for the tourist attractions and an easy walk to lots of restaurants. Room was clean and well presented.
Stayed 2 nights in Jul 2023

10/10 Excellent

Kristine

Stayed 1 night in May 2023

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet, friendly staff
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location ! Even better staff!!
Staff is amazing! Friendly and helpful. Rooms are very nice. Breakfast is great. I can’t wait to go back. Beat location for the Christmas markets!
Stayed 1 night in Nov 2022

4/10 Poor

Devang, Uxbridge

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Other travellers have clearly overrated this property. First of all, there are no lifts, and the stairs are very steep and very dangerous. A big safety hazard and I definitely not recommended if you have luggage. The room I received was significantly different to the one on pictures. And a bit too compact, not to mention it was on the third floor and even without suitcases, I really had to watch the steps. Reception closes at 8 pm I.e. too early (although thankfully they stayed until longer when I had to check in- but this shouldn’t be needed). Breakfast starts at 8:30 as I was told. I.e. too late. Shower was on the weaker side. Really not much good to say.
Stayed 3 nights in Sep 2022

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Nice property. Friendly Staff. Clean Quite and Comfortable. Bike friendly. Cheap snacks and drinks in the self service bar. Free coffee and tea. Good selection of beers available. Nice sitting area on the street. Good location.
Stayed 1 night in Jun 2022

10/10 Excellent

RICHARD

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had the best time staying at the Janssen’s hotel. Small, family owned, walking distance to everything we did it was a great discovery. We also loved the board games available in the common living area. If we ever travel back to Valkenburg there’s no question of where we’ll stay!
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the Christmas market and caves. Quiet area and comfortable.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay, self serve honor system mini bar was great, extremely convenient location, literally steps from everything. No A.C. which is normally not a problem, however it was very hot during our stay (heat wave). Parking was available onsite for us during our stay, sounds like this isn't always the case but I guess we got lucky! The stairs were intense (tiny and steep) but 100% would love to stay again.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was o.k. every thing was fine . ,,,,,,,,,,,,,,,,,,,,,,,,
Stayed 2 nights in Aug 2019

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners are really friendly and helpful .- - even when we woke them at 1.30 am coming back from the Andre Rieu concert as we couldn’t get the front door to open initially !!! The lounge and outside area for the guests is lovely . It is the little extras that make this place stand out from others with complementary hot drinks and sweets , nuts etc and other drinks available on an honesty basis where you serve yourself and write down what you have bought and pay when you leave all at Very reasonable prices . There are also games and magazines , sweets in the room etc . The breakfast is very good too and beautifully presented- I loved the egg cups for the boiled eggs . I would suggest you book a room at the front of the hotel for the best views .
Stayed 3 nights in Jul 2019

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Guest House
The Hotel Janssen is a delightful family-run 11 room guesthouse. Yvonne is an excellent hostess. The room was quite spacious (although the bathroom is a bit on the small size). The breakfast each morning was delicious. The guesthouse is located in the centre of Valkenburg, close to all of the tourist sites. We would definitely recommend this hotel.
Stayed 3 nights in Nov 2018

10/10 Excellent

Lanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, 1 minute walk to village. Very welcoming. Lovely breakfast served at your table! Excellent family operated hotel.
Stayed 2 nights in Nov 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, lovely town
Clean comfortable hotel in a very pretty location. Very friendly service, room was small but comfortable enough, good value for money.
Stayed 1 night in May 2018

10/10 Excellent

Bastiaan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prettig hotel, vriendelijke mensen
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Stayed 1 night in Jun 2024

8/10 Good

Erdal

Liked: Cleanliness, staff & service, property conditions & facilities
Mooie locatie in de stad en vooral een lekker ontbijt. Kamer was aan de krappe kant, maar wel netjes.
Stayed 3 nights in May 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Leuk hotel midden in Valkenburg. Vriendelijk ontvangst.
Stayed 2 nights in May 2024

6/10 Okay

KEUNSANG

Business traveller
Stayed 3 nights in Apr 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super leuk ingericht hotelletje, kamers klein maar erg netjes en chique .
Stayed 2 nights in Apr 2024