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Palms Ponta Verde by Tropicalis

3.5 star property

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Photo gallery for Palms Ponta Verde by Tropicalis

Beach nearby, white sand
Outdoor pool, pool umbrellas, pool loungers
Family Vista Mar | In-room safe, desk, soundproofing, free WiFi
Reception
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
Eng. Mario De Gusmão, 1259, Ponta Verde, Maceió, AL, 57035000
  • Skatepark Pajucara
    ‪7 min walk‬
  • Ponta Verde Beach
    ‪8 min walk‬
  • Pajucara Beach
    ‪11 min walk‬
  • Maceio (MCZ-Zumbi dos Palmares Intl.)
    ‪58 min drive‬

Room options

View all photos for Casal Vista Mar

Casal Vista Mar | In-room safe, desk, soundproofing, free WiFi

Casal Vista Mar

  • 21 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, soundproofing, free WiFi

Standard Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family

Family | In-room safe, desk, soundproofing, free WiFi

Family

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | In-room safe, desk, soundproofing, free WiFi

Standard Single Room, 1 Double Bed

  • 21 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Vista Mar

Family Vista Mar | In-room safe, desk, soundproofing, free WiFi

Family Vista Mar

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, desk, soundproofing, free WiFi

Standard Twin Room, 2 Single Beds

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room, 3 Single Beds

Standard Triple Room, 3 Single Beds | In-room safe, desk, soundproofing, free WiFi

Standard Triple Room, 3 Single Beds

  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room Standard

In-room safe, desk, soundproofing, free WiFi

Single Room Standard

  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Standard

In-room safe, desk, soundproofing, free WiFi

Double Room Standard

  • Sleeps 2
  • 1 Double Bed OR 1 Double Bed and 2 Single Beds

View all photos for Apartment Deluxe With Side Sea View

In-room safe, desk, soundproofing, free WiFi

Apartment Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment Standard

In-room safe, desk, soundproofing, free WiFi

Apartment Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room Standard

In-room safe, desk, soundproofing, free WiFi

Twin Room Standard

  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room Standard

In-room safe, desk, soundproofing, free WiFi

Triple Room Standard

  • Sleeps 3
  • 3 Single Beds OR 1 Single Bed and 1 Double Bed

View all photos for Double Room Deluxe With Side Sea View

In-room safe, desk, soundproofing, free WiFi

Double Room Deluxe With Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

Palms Ponta Verde by Tropicalis

Hotel with free breakfast, a quick walk to Ponta Verde Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a rooftop terrace and 24-hour room service.
Palms Ponta Verde by Tropicalis offers 110 air-conditioned accommodations with a safe and a hairdryer. LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Palms Ponta Verde by Tropicalis, you're just a quick walk from Ponta Verde Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter and luggage storage
  • Within a 10-minute walk of Skatepark Pajucara and Ponta Verde Beach
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at the business-friendly Palms Ponta Verde by Tropicalis. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Maceió hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10:00 AM.
Restaurante Coqueirais – This restaurant serves lunch and dinner.
24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Coqueirais

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • In a nature reserve
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palms Ponta Verde by Tropicalis

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
Property Registration Number Sim

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Tropicalis Hotel
Tropicalis Hotel Maceio
Tropicalis Maceio
Tropicalis Hotel Maceio, Alagoas, Brazil

Palms Ponta Verde by Tropicalis Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 77 out of 152 reviews
Rating 8 - Good. 58 out of 152 reviews
Rating 6 - Okay. 14 out of 152 reviews
Rating 4 - Poor. 1 out of 152 reviews
Rating 2 - Terrible. 2 out of 152 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great way to see ponto verde in Maceió
Terrific. Even for a finicky American. We loved the breakfast! Beautiful, clean hotel. Competitive price. Convenient to live corals for snorkeling, my primary reason for selecting this location. Only observation about the premises is that the garage is small. During high travel season your spot may not be guaranteed, so check with the hotel staff. Staff gets 9/10 stars. Receptionists were great! Staff not perfect because of these 2 little things: -Management decided to replace flashing in our corridor during our visit in peak season. I'd suggest saving those disruptive upgrades for the off season. -pool cleaner kicked us out 30 minutes before posted closing time. That's a real disappointment for an 11-year old!
Stayed 3 nights in Dec 2018

8/10 Good

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo atendimento
Boa
Stayed 8 nights in Nov 2024

10/10 Excellent

Franco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

CARLOS AUGUSTO

Stayed 5 nights in Sep 2024

6/10 Okay

Igor

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã demorava muito para reposição das comidas e tudo acabava muito rápido. As cortinas do quarto não tampam o sol e o quarto fica muito claro mesmo de noite. Muito barulhento o quarto devido barulhos da rua e ar condicionado do meu quarto do primeiro andar era bastante barulhento.
Stayed 5 nights in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

conceicao

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

PAULO ROBERTO DE CASTRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo custo benefício
Hotel com ótima localização, perto da praia, restaurantes, comércios e supermercados, café da manhã muito bom, atendentes prestativos e estacionamento coberto e incluído na diária.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vítor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente nível de serviço
Pessoal do hotel é extraordinário! Super colaborantes! Pequeno almoço muito bom! A repetir.
Stayed 19 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Muito bem recebida, pessoal atencioso, otimo cafe da manhã.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelly

Minha estadia ocorreu tudo ótimo , funcionários todos educados sem encessao, comida maravilhosa, Não tenho nada do que reclamar .
Stayed 7 nights in Aug 2024

10/10 Excellent

Rodrigo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

MAYCON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

valdo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muito Boa, voltaria mais vezes
Hotel limpo e ambiente agradavel
Stayed 5 nights in Jun 2024

10/10 Excellent

Jardel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente experiência!
Hotel muito bonito, localizado perto da Praia de Ponta Verde, você pode ir à pé a diversos lugares da região. O café da manhã servido é maravilhoso, com muita variedade e qualidade. Se você quiser fazer outras refeições o restaurante do hotel funciona até às 21:00 hs, com um atendimento excepcional por parte da equipe e uma comida deliciosa. Foi a nossa segunda vez no Tropicalis e foi uma experiência muito boa, estamos muito satisfeitos.
Stayed 2 nights in Jun 2024

10/10 Excellent

José Wlamir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bom descanso
Já conhecia o hotel por isso voltei lá! Ele é agradável e as pessoas são muito educadas. Uma sugestão, colocar tomada para carros elétricos!!!
Stayed 3 nights in May 2024

10/10 Excellent

Gabriel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado, silencioso e muito agradável
O hotel é bem localizado a apenas uma quadra da praia da Ponta Verde. O hotel é limpo, moderno, bem organizado, todos os funcionários foram muito gentis, o café da manhã é ótimo com muita variedade de frutas, pães, bolos e frios. Realmente foi uma experiência muito agradável no hotel Tropicalis e em Maceió.
Stayed 5 nights in Apr 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel show
Muito boA, a comida era de excelência, o quarto muito bem arejado e cheiroso, a recepção todo tempo muito limpa e cheirosa, a única coisa que não gostei foi a internet, não funcionou nenhum dia..
Stayed 7 nights in Apr 2024

8/10 Good

Ciro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bem localizado
Hotel bem localizado, limpo, bom custo benefício
Stayed 1 night in Apr 2024

8/10 Good

Raisa

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Atamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

10/10 Excellent

JULIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vale a pena
Bem localizado, atendimento cordial, preço justo.
Stayed 5 nights in Feb 2024

8/10 Good

KATIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Experiência Boa
Estadia foi boa! Pontos negativos: - Cheguei no Hotel e deparei com o quarto standart casal, sendo que eu tinha alugado casal vista mar, que tem diária mais cara média de R$100,00. Fiz a reclamação com a recepção e a Gerente Paula conseguiu resolver com o Hotéis.com apenas no dia seguinte.Segundo ela foi um erro do Hotéis.com divulgar foto antiga do quarto, sendo que eles disponibilizam a locação deste quarto apenas com o próprio Hotel. - Internet horrível, me passaram duas redes de wi-fi e não funcionava, mal conseguia abrir uma foto, então tive que usar dados móveis mesmo. Pontos positivos: - Café da manhã excelente, tudo muito gostoso e com bastante variedades. - Lanches e refeições, muito gostoso e com variedades suficiente. - Ótima localização. Está no ponto central de Ponta verde, pra quem quer caminhar na Orla, fazer lanches a noite dá pra ir caminhando tranquilamente. - Quarto casal vista mar, bem confortável, espaçoso e com vista maravilhosa. - Atendentes em geral são atenciosos. Resumindo: Se a internet tivesse funcionado e não tivesse tido problema com o quarto, não teria nada para reclamar!
Stayed 10 nights in Feb 2024