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Hotel Retama Machupicchu

3.0 star property
VIP Access

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Photo gallery for Hotel Retama Machupicchu

Habitación Matrimonial Superior, 1 King bed | Premium bedding, in-room safe, desk, iron/ironing board
Front of property
Garden
Interior entrance
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Laundry
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida Hermanos Ayar 1303, Machu Picchu, Cusco, 0054
  • Historic Sanctuary of Machu Picchu
    ‪1 min walk‬
  • Aguas Calientes Hot Springs
    ‪5 min walk‬
  • Cerro Machupicchu
    ‪9 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Habitación Doble Superior, 2 Twin beds

Habitación Doble Superior, 2 Twin beds | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Doble Superior, 2 Twin beds

  • 12 sq m
  • Park view
  • Sleeps 2
  • 2 Single Beds

View all photos for Habitación Familiar Superior, 1 King bed & 1 Twin bed

Habitación Familiar Superior, 1 King bed & 1 Twin bed | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Familiar Superior, 1 King bed & 1 Twin bed

  • 12 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Superior Triple Room, 3 Single Beds, Mountain View

Superior Triple Room, 3 Single Beds, Mountain View | Premium bedding, in-room safe, desk, iron/ironing board

Superior Triple Room, 3 Single Beds, Mountain View

  • 15 sq m
  • Mountain view
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Double Room

  • 12 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Premium bedding, in-room safe, desk, iron/ironing board

Standard Single Room

  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 1 Double Bed

View all photos for Habitación Matrimonial Superior, 1 King bed

Habitación Matrimonial Superior, 1 King bed | Premium bedding, in-room safe, desk, iron/ironing board

Habitación Matrimonial Superior, 1 King bed

  • 12 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Retama Machupicchu

Hotel with a 24-hour front desk, a short walk to Aguas Calientes Hot Springs
This smoke-free hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a garden are on-site.
Hotel Retama Machupicchu offers 20 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. LCD televisions come with premium cable channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Retama Machupicchu. During your stay, you're just a quick walk from Aguas Calientes Hot Springs. Free WiFi in public areas, breakfast (surcharge) and dry cleaning service are available.
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Historic Sanctuary of Machu Picchu and 5 minutes on foot from Aguas Calientes Hot Springs
  • Airport shuttle service available for a fee
As a guest of Hotel Retama Machupicchu, you'll find tour/ticket assistance, a garden, and complimentary newspapers in the lobby. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Retama Machupicchu also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

This 3-star Machu Picchu hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 5:00 AM to 9:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 5:00 AM to 9:00 AM for a fee: USD 5 per person

Family friendly

  • Laundry facilities
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Microwave on request
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11:00 AM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 9:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 5 per person
  • Airport shuttle fee: USD 60 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 60 (one-way)
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Hotel Retama Machupicchu offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20603725426

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.

Property is also known as

Hotel Hotel Retama Inn Machupicchu Machu Picchu
Machu Picchu Hotel Retama Inn Machupicchu Hotel
Hotel Retama Inn Machupicchu Machu Picchu
Retama Machupicchu Machu Picchu
Retama Machupicchu
Hotel Hotel Retama Inn Machupicchu
Retama Machupicchu
Hotel Retama Machupicchu Hotel
Hotel Retama Machupicchu Machu Picchu
Hotel Retama Machupicchu Hotel Machu Picchu

Hotel Retama Machupicchu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 221 out of 348 reviews
Rating 8 - Good. 78 out of 348 reviews
Rating 6 - Okay. 28 out of 348 reviews
Rating 4 - Poor. 9 out of 348 reviews
Rating 2 - Terrible. 12 out of 348 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Christine

Stayed 1 night in Nov 2024

10/10 Excellent

Sergia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Armen

Disliked: Cleanliness, property conditions & facilities
Many mosquitoes in the room, no heater, poor wifi connection, moldy tiles, light that doesn’t work, and hairs of previous guests in shower and on the floor. Stale breakfast. Very disappointing hotel except for the location. Booked 2 nights but left after one night.
Stayed 1 night in Nov 2024

10/10 Excellent

Charles, San Antonio

Travelled with partner
Liked: Amenities, property conditions & facilities
The water was out at Ratama but they automatically transferred us to hotel Tara next door which was great, including 5am breakfasts for those getting an early start to MachuPichu
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Stayed 1 night in Oct 2024

4/10 Poor

osvaldo

Travelled with group
Liked: Cleanliness, staff & service
WiFi did not work for entire visit It was hard to regulate the shower water each morning. The sink is designed in such a way that if you are not careful the faucet sprays right into you. It wet me Big time. There is no ventilation in room - except for a window that leads to hallway so you have to balance between keeping it open for some air and therefore hearing all the noise from the hallway/ street.
Stayed 2 nights in Oct 2024

6/10 Okay

Juan

Business traveller
Disliked: Cleanliness
Dissapointed
I choosed ths hotel due to the Reviews and I am dissapointed, staff not friendly, room small, noisy, I was able to hear whatever happend in the building including my neightborh shower, see the lights. Breakfast was standart, nothing amazing, no eggs, etc
Stayed 1 night in Oct 2024

8/10 Good

Stephan, Berlin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient hotel with a very friendly team, clean and practical rooms right by the river. Perfect to concer Machu Picchu and surroundings.
Stayed 1 night in Oct 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was in a quiet part of town, and it was easy to get the bis to machu picchu from there, also all the reaturants around that part of town are great, the people are so friendly and helpful
Stayed 1 night in Oct 2024

8/10 Good

Anjali

Liked: Cleanliness, staff & service, amenities
The staff was very helpful, but it was a bit noisy and there were quite a few bugs in my room, especially at night.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect place to stay while in Machu Picchu. Easy to find, good breakfast, nice garden
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived late night there was no hot water. The staff worked diligently to get the issue fixed. This is a family run hotel where they take pride in providing a great stay for their guests. From meeting us at the station to preparing a sack breakfast for our early morning adventure to Machu Picchu the service was excellent. We spent two nights here and had a wonderful experience.
Stayed 2 nights in Oct 2024

6/10 Okay

Suzanne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Retama is about half way up the hill in Agua Calliente. It is easy to find. As with all the hotels, there are lots of stairs. Make sure you request a room on the lower floors if you can't do stairs. The staff were great, and the breakfast was good. There were 10 in our group and we were able to go to Machu Picchu early in the morning, leave our bags there and have their staff deliver the bags to the train station. What a great service! It was very noisy at this hotel. It sounded like we were three doors down from a disco that didn't stop their music until around 4:00 am. We were told there was a celebration the night we stayed there for the anniversary of the village. So, not sure if it is that noisy normally.
Stayed 1 night in Oct 2024

10/10 Excellent

Nicholas

Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Travelled with group
Excelente lugar
Es la segunda vez que me hospedo en el hotel y estoy muy contento, la atención es muy buena, la limpieza del lugar y los detalles en la habitación son muy buenos.
Stayed 1 night in Sep 2024

6/10 Okay

Kevin

Liked: Staff & service
The staff was friendly and the breakfast was decent enough to get you going before Machu Picchu. I was also a fan that it was incredibly close to the hot springs. To warn everybody, it is nearly at the top of the hill so if you're already exhausted, the uphill trek is rough. I also had a room that had a window facing a plaza so listening to people all through the night was unpleasant. The window was also not completely closed so bugs and mosquitos ate me alive throughout the night. The room was humid and hot
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
The room has a piece of window missing! It was noisy at night. Also the shower drainage is blocked.
Stayed 1 night in Sep 2024

6/10 Okay

Brett

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were friendly but the breakfast was very minimal. Also the shower didn’t work most of the time. Additionally, no AC and the room was filled with flies and mosquitos prior to arrival due to all the windows being opened. It was very hot and humid in the room. You get what you pay for. In a good area tho.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how quiet and love the room was! The staff was also super helpful and polite. Highly recommended hotel.
Stayed 1 night in May 2024

8/10 Good

Samira, Brooksville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent! Picked us up from the train station late at night and guided us to the hotel for check in and accommodation. The area is very safe and convenient location.
Stayed 1 night in Aug 2024

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, big rooms, nice town.
Stayed 1 night in Aug 2024

8/10 Good

Marvin, Iowa City

Travelled with family
Liked: Cleanliness, staff & service
Good budget property - clean, but way too much fragrance in the rooms. Simple but nice breakfast. This is a no frills hotel and for the price it was fair. Travelers on a budget should consider staying. Travelers with greater means can find nicer.
Stayed 1 night in Aug 2024

10/10 Excellent

Katherinne, Austin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very confy, eventhou no elevator. People at hotel very friendly and even took my luggage to the station because i was going to lose my train. Awesome service for my parents and kids. Thank you
Stayed 1 night in Jul 2024

4/10 Poor

Juan

Disliked: Cleanliness
La relacion precio / calidad, esta definitivamente equivocada Tuvimos problemas con la ducha, el sifon no descargaba bien y el agua se empozaba, no fue resuelto
Stayed 3 nights in Jul 2024