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Alara Motor Inn

3.5 star property

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Children’s activities
Wardrobe
Queen Single Room - Pet Friendly | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Free toiletries, hair dryer, towels
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Hot tub
  • Pet-friendly
  • Breakfast available
  • Room service

Explore the area

Map
52 Nebo Road, West Mackay, QLD, 4740
  • Jubilee Park
    ‪20 min walk‬
  • Caneland Central
    ‪2 min drive‬
  • Mackay Enertainment and Convention Centre
    ‪2 min drive‬
  • Mackay, QLD (MKY)
    ‪6 min drive‬

Room options

View all photos for Queen Room with Bath (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room with Bath (Non Pet)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Family (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Family (Non Pet)

  • 68 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Accessible Room (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Accessible Room (Non Pet)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for King room (Non Pet)

King room (Non Pet) | 1 bedroom, iron/ironing board, free WiFi, bed sheets

King room (Non Pet)

  • Sleeps 3
  • 1 King Bed

View all photos for Queen Single Room - Pet Friendly

Queen Single Room - Pet Friendly | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Single Room - Pet Friendly

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Pet Friendly Queen Room

Pet Friendly Queen Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Pet Friendly Queen Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen and Single (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen and Single (Non Pet)

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Family Room, 2 Bedrooms (Non Pet)

Family Room, 2 Bedrooms (Non Pet) | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms (Non Pet)

  • 34 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Queen Room (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room (Non Pet)

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Jetted Tub (Non Pet)

Room, 1 King Bed, Jetted Tub (Non Pet) | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Jetted Tub (Non Pet)

  • Sleeps 3
  • 1 King Bed

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Front of property

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  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (621)
The price is €75
for 1 room
includes taxes & fees
9 Mar - 10 Mar
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About this property

Alara Motor Inn

Mackay hotel in West Mackay with outdoor pool and restaurant
This hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include Access to hot tub, a business centre and conference space.
Alara Motor Inn offers 41 air-conditioned accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves.

This Mackay hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site.
Our customers tell us that they can't get enough of the helpful staff at Alara Motor Inn. During your stay, you'll be within walking distance of Jubilee Park. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Caneland Central and a few minutes from Mackay Enertainment and Convention Centre
  • Cats and dogs welcome free of charge (restrictions apply)
Alara Motor Inn offers its guests a kids' pool, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre and a meeting room are available. Barbecue grills, tour/ticket assistance, and a garden are also featured at Alara Motor Inn. Self parking is free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 8:30 AM.
On-site venue – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 10 to 50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Saturday (8:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 7 PM on weekends.

Access methods

Staffed front desk, lockbox

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.

Property is also known as

Alara Motor
Alara Motor Inn
Alara Motor Inn Mackay
Alara Motor Mackay
Alara Motor Inn West Mackay
Alara Motor West Mackay
Alara Motor Inn Hotel
Alara Motor Inn West Mackay
Alara Motor Inn Hotel West Mackay

Alara Motor Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 360 reviews
Rating 8 - Good. 127 out of 360 reviews
Rating 6 - Okay. 21 out of 360 reviews
Rating 4 - Poor. 2 out of 360 reviews
Rating 2 - Terrible. 3 out of 360 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
I was only in one night whilst travelling. It was clean and comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Brianna

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent accomodation at a reasonable price. The in house restaurant has a great range of high quality items on the menu.
Stayed 2 nights in Sep 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room. Good size. Very clean. Quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with pets
I was really impressed with this motel, which is the perfect stop off during the long drive.
Stayed 1 night in Jul 2024

10/10 Excellent

Rosemarie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, affordable and nice.
Easy, clean, affordable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Malcolm Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly with a super welcoming attitude to our little fur baby. Great restaurant, easy check in, and fantastic staff. Loved it and looking forward to our next visit!! Our first choice xx
Stayed 3 nights in Jun 2024

10/10 Excellent

Ian, Bald Knob

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had our little dog with us and were welcomed by staff. Unit was spacious and clean and great for an overnight stay. We will stay again.
Stayed 1 night in Jun 2024

8/10 Good

Kay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice room and a pleasant stay
Stayed 2 nights in Jun 2024

6/10 Okay

William

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Booked one night the room was fine had my small dog scooter with me room was quite expensive but needed a room at short notice so ok I’ll cope it , had a $48 steak that was very fatty at the onsite restaurant was very disappointing gave half to my dog he was happy should of called domino’s
Stayed 1 night in Jun 2024

10/10 Excellent

Toni

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Accommodation was lovely. Excellent for people travelling with pets. Superb restaurant with wonderful food. I will recommend Alara to friends and will stay there again. Thank you to all the staff and owners.
Stayed 1 night in May 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would certainly again
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Would definitely come back
Stayed 1 night in Apr 2024

6/10 Okay

Megan

Travelled with family
Disliked: Cleanliness
The floors under the beds need to vaccumed this is the second time in 6 months that I have said the same thing. Different rooms and still the same issues we had pistachios nut shells all under on of the beds and rubish. The parking is terrible not designated and watched two cars for one room which then meant we couldn’t even park for our room. General repairs you can’t use the exhaust fan in the bath room which also controls the main light as it screams and makes a terrible noise.
Stayed 2 nights in Apr 2024

8/10 Good

Aliceson

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect.
Stayed 1 night in Mar 2024

8/10 Good

Georgy

Stayed 1 night in Apr 2024

10/10 Excellent

Debbie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a pet friendly Motor Inn it is brilliant . There was an off the floor bed for our dog , water bowl and chicken chew . It was clean , smelt lovely , air con wasnt too noisy , complimetary bottles of water , staff were friendly and helpful and the price was great .
Stayed 1 night in Mar 2024

8/10 Good

Monique

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Booked a room for 2 adults and child (3 year old) and was put in a room with a king bed and no sofa bed. Had to pay for an upgrade for somewhere for our child to sleep which was frustrating
Stayed 1 night in Mar 2024

10/10 Excellent

Katrina

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pet friendly park
Stayed 1 night in Mar 2024

10/10 Excellent

Florentino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
Stay was ok
Stayed 3 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, great restaurant, affordable
Stayed 7 nights in Feb 2024

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking outside rooms

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy customers
myself, my partner and my pooch stayed for the night and everything was perfect. best dog friendly accommodation we have experienced. thank you!
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024