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The Resort @ Dolphin Heads

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Resort @ Dolphin Heads

Breakfast, lunch, dinner served; seafood, pool views
Property entrance
Flat-screen TV, DVD player
Ocean View Suite | Individually decorated, individually furnished, laptop workspace
Ocean View Suite | Individually decorated, individually furnished, laptop workspace

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
6 Beach Road, Dolphin Heads, QLD, 4740
  • Eimeo Beach
    3 min drive
  • Northern Beaches Bowls Club
    6 min drive
  • Northern Beaches Central Shopping Centre
    6 min drive
  • Mackay, QLD (MKY)
    24 min drive

Room options

View all photos for Pool View Suite

Pool View Suite | Individually decorated, individually furnished, laptop workspace

Pool View Suite

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Ocean View Suite

Ocean View Suite | Individually decorated, individually furnished, laptop workspace

Ocean View Suite

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Studio

Individually decorated, individually furnished, laptop workspace

Family Studio

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bunk Bed

View all photos for Economy Studio, Garden View

Economy Studio, Garden View | Individually decorated, individually furnished, laptop workspace

Economy Studio, Garden View

  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior
Mackay Resort Motel
Pool
Kids pool
Parking included
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4.5 out of 5, Wonderful, (895)
The price is €87
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Mackay Resort Motel

About this property

The Resort @ Dolphin Heads

Beachside hotel to enjoy 3 outdoor swimming pools and a white sand beach
At The Resort @ Dolphin Heads, relax by one of the 3 outdoor swimming pools or spend the day at the beach where you can enjoy volleyball. Housekeeping is available on request.
The Resort @ Dolphin Heads offers 50 air-conditioned accommodations, which are accessible via exterior corridors, and features DVD players and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Fridges and microwaves are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Resort @ Dolphin Heads, you'll be within walking distance of Eimeo Beach. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy seafood and pool views while dining at Salt Restaurant/Bar
  • Cooked-to-order breakfast served weekends for a fee
  • Take a swim in the 3 outdoor pools
  • Amenities include a meeting room, a conference centre and laundry facilities
  • On-site recreation includes volleyball and a playground
  • Just a 3-minute drive from Eimeo Beach and a few minutes from Blacks Beach Park
The Resort @ Dolphin Heads offers its guests 3 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A terrace, barbecue grills, and a garden are also featured at The Resort @ Dolphin Heads. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Mackay hotel.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 8:00 AM and 11:00 AM.
Salt Restaurant/Bar – This poolside restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: AUD 5 to 22 for adults and AUD 8 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Salt Restaurant/Bar

Family friendly

  • 3 outdoor pools
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference centre (2,153 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • Banquet hall
  • Built in 1990
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.
  • Cots (infant beds) are available for AUD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 5 to 22 for adults and AUD 8 to 20 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 30.0 per day
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
The front desk at this property is open daily from 8:00 AM - 4:00 PM.
Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Property Registration Number 3830574

We should mention

  • Pool access available from 8:00 AM to 9:00 PM

Property is also known as

Dolphin Heads Resort
Dolphin Heads Resort
The Resort Dolphin Heads Hotel
The Resort @ Dolphin Heads Hotel
The Resort @ Dolphin Heads Dolphin Heads
The Resort @ Dolphin Heads Hotel Dolphin Heads

The Resort @ Dolphin Heads Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 104 out of 442 reviews" "
Rating 8 - Good. 179 out of 442 reviews" "
Rating 6 - Okay. 93 out of 442 reviews" "
Rating 4 - Poor. 50 out of 442 reviews" "
Rating 2 - Terrible. 16 out of 442 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Liked: Cleanliness
Stayed 3 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 2 nights in Jul 2024

8/10 Good

Rachel

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Beautiful area and beach. Seems like every room either has a view of the pool or ocean with the sunset. No wifi, no cleaner, and not perfectly clean so loses points. Otherwise everything you need, in a beautiful location.
Stayed 5 nights in Jul 2024

8/10 Good

Brad

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff, location and food!!! The room was a bit of a let down; The bathroom in particular wasnt very clean and very dated. The kids bunk was pretty worn and rough, Also the aircon/heater didnt turn on (LED just flashed). Would happily stay again but the bathroom in particular could use some more attention when being cleaned and I hope some renovations/updates are in the cards soon. Also special mention to the staff, They were amazing, Very friendly and helpful!
Stayed 1 night in Jul 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay.
Stayed 6 nights in Jul 2024

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, property conditions & facilities
Lady at reception was wonderfull
Stayed 1 night in Jul 2024

8/10 Good

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding views over the southern Whitsunday islands
Stayed 4 nights in Jun 2024

6/10 Okay

Alison

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Wendy

Travelled with partner
Liked: Staff & service
Staff helpful and good to speak with, in general resort a little tired, painting, tiles in bathroom, but definitely value for money, would stay again
Stayed 4 nights in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a balcony room overlooking the water, truly beautiful location. The room was good, fairly well maintained, clean and a pleasant place to be, especially for the rate.
Stayed 4 nights in Jun 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a upgrade to a ground floor room with ocean frontage. Absolutely stoked. The beach & ocean view from the front of the propery was first class.
Stayed 2 nights in May 2024

10/10 Excellent

Ayla

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I stayed in a newly renovated room, which was gorgeous, and very comfortable. Our view was probably the least exciting, but that wasn't very important to us. We had several family members in other rooms, however, with gorgeous views right out onto the beachfront.
Stayed 3 nights in May 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the quiet and serenity of our stay so much so that we are going back!
Stayed 1 night in May 2024

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything good wow Possums at nights
Stayed 3 nights in May 2024

2/10 Terrible

Craig

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very tied, leaking basin taps , leaking shower , the electrical panel outside the room had a 75db sound coming from it in our room, it lasted from 9pm to 4:30am the staff could do nothing to help , was the worst night in a hotel we have ever had , the restaurant and meal was ok
Stayed 1 night in Apr 2024

8/10 Good

Paul

Business traveller
Liked: Cleanliness, amenities
Great view. Tired rooms and building
Stayed 2 nights in Apr 2024

8/10 Good

Shannon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our short stay at Dolphin Heads Resort. The pool was amazing, the restaurant menu was extensive, food was delicious, the grounds were nice and everything within the resort is close by. Yes, the rooms are aging but we knew this before arrival. The room still had everything we needed and was clean. The beach infront of DH is all rocks but Eimeo Beach was just a few mins drive away and was stunning. It had a coffee/food van every week day, lifeguards, toilet facilities, shady areas and a park. If I am to make a suggestion to Dolphin Heads, it would be to add some more seats around the pool.
Stayed 3 nights in Apr 2024

8/10 Good

Bronwyn

Travelled with partner, Travelled with group
Liked! Views are Amazing, pool is Beautiful, but could have alot mor seating or sunbeds! Rooms are comfortable! Dislikes! No Breakfast, poor management or not enough staff at restaurant/ bar, server mould smell entering my room & bathroom vent was overloaded with dust so ventilation fan didn't work! Cheap appliances, need more activities, shops walking distance!
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Stayed 3 nights in Mar 2024

2/10 Terrible

Tamara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nobody to greet us at all since we arrived after 4pm. When we called we were told that our room was left unlocked and to go on in. The bathroom smelled of sewer. The beds were very uncomfortable and we suspect there were bedbugs. We also had a cockroach visitor. It appeared that there had been an attempt to clean the place but it is very run down and needs a lot of work.
Stayed 1 night in Mar 2024

6/10 Okay

Roslyn

Liked: Cleanliness
Disappointing. There was no room service and the bed mattress was cheap and nasty.
Stayed 1 night in Mar 2024

6/10 Okay

Christian Otto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Brilliant bar and dinner service, receptionist(female) friendly and tried to bechelpfull. Didnt get room booked with QS bed and couch instead just QS bed with stuff from previous occupent still in cupboard and freezer. Balcony furniture very flaky, opening the balcony difficult due to missing bearings , room requires decent cleaning. No access to beach but decent pool with just 4 lounges. And on departure day whilst getting ready electricity was switched off without warning...and no one cared. A run down joint.
Leg of table just as an example
Stayed 1 night in Mar 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, serene property and location with awesome helpful management. A absolute pleasure staying here.
Stayed 1 night in Mar 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally helpful and friendly.
Stayed 1 night in Mar 2024