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Mackay Oceanside Central Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mackay Oceanside Central Hotel

Outdoor pool, pool loungers
Reception
BBQ/picnic Area
Front of property
Deluxe Executive King | Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
2C East Gordon Street, East Mackay, QLD, 4740
  • Ken Burgess Orchid House
    13 min walk
  • Domino's Pizza
    2 min drive
  • Mackay Station
    9 min drive
  • Mackay, QLD (MKY)
    9 min drive

Room options

View all photos for Executive Twin King Single

Premium bedding, in-room safe, desk, blackout curtains

Executive Twin King Single

  • 31 sq m
  • Mountain view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family King Suite

Family King Suite | Premium bedding, in-room safe, desk, blackout curtains

Family King Suite

  • 64 sq m
  • Hill view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds OR 2 King Beds

View all photos for Executive King

Executive King | Premium bedding, in-room safe, desk, blackout curtains

Executive King

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Executive King

Deluxe Executive King | Premium bedding, in-room safe, desk, blackout curtains

Deluxe Executive King

  • 41 sq m
  • Hill view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Disability Access

Premium bedding, in-room safe, desk, blackout curtains

Studio Disability Access

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Studio

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Twin Studio

  • Sleeps 2
  • 2 Single Beds

Accessible Studio

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Family King Suite

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

King Studio

  • Sleeps 2
  • 1 King Bed

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Pool
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Free WiFi
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4.2 out of 5, Very good, (422)
The price is €109
for 1 room
includes taxes & fees
14 Jan - 15 Jan
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About this property

Mackay Oceanside Central Hotel

Mackay motel in East Mackay with coffee shop/cafe and outdoor pool
Along with an outdoor pool, this smoke-free motel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and laundry facilities. Weekly housekeeping is available.
Mackay Oceanside Central Hotel offers 57 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 50-inch flat-screen televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and microwaves can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the motel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mackay Oceanside Central Hotel. During your stay, you'll be within walking distance of Ken Burgess Orchid House. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes hiking/biking trails
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Ken Burgess Orchid House and Town Beach
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and barbecue grills are also featured at Mackay Oceanside Central Hotel. Self parking is free.

This 4-star Mackay motel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 8:00 AM to 10:00 AM.
Mackay Oceanside Central Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; AUD 10 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Hiking/biking trails
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (7:30 AM - 6:00 PM) and Saturday - Saturday (8:00 AM - 4:00 PM)
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 24 December to 27 December:
  • Bar/Lounge

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 30.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 10.00 to 35.00 per person
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property's front desk is open during the following times:
  • Monday - Friday: 7:30 AM - 6:00 PM
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Potters Oceanside Motel East Mackay
Potters Oceanside Motel
Potters Oceanside East Mackay
Potters Oceanside
Oceanside Central Hotel
Mackay Oceanside Central
Oceanside Central
Mackay Oceanside Central Motel
Mackay Oceanside Central Hotel Motel
Mackay Oceanside Central Hotel East Mackay
Mackay Oceanside Central Hotel Motel East Mackay

Mackay Oceanside Central Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 388 out of 620 reviews" "
Rating 8 - Good. 150 out of 620 reviews" "
Rating 6 - Okay. 42 out of 620 reviews" "
Rating 4 - Poor. 18 out of 620 reviews" "
Rating 2 - Terrible. 22 out of 620 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Meleita

Business traveller
Disliked: Amenities
Was cheeked into a dirty room with no staff
Stayed 1 night in Sep 2024

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to assist us with our needs. They were courteous, friendly and helpful. Cleanliness was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Cathy and Dave

Clean lovely modern rooms, great communication with reception about late arrival; lots of street parking for our massive trailer!!!!
Stayed 1 night in Sep 2024

8/10 Good

Terry, Dysart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A comfortable place to stay in a quiet area. Staff are very helpful. We stay here on a regular basis.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ellen

Stayed 2 nights in Aug 2024

8/10 Good

Kevin

Travelled with family
Disliked: Staff & service, property conditions & facilities
Loved the open feel of the hotel, however the pool was closed for our 8 day stay, which was dissapoiting as the pool was the reason we booked the hotel and there was no advanced notice that the pool would be closed, therefore left disappointed, however it was a nice hotel
Stayed 8 nights in Aug 2024

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful location and property exceeded expectations
Stayed 1 night in Aug 2024

10/10 Excellent

Fe

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was comfortable & contained everything we needed. It was good to have on-site dinner & breakfast available. The MAJOR BONUS for us was the EV charging available on-site (currently free for customers & suitable for non-tesla EVs) - very much appreciated. We would definitely stay here again.😊
Stayed 1 night in Aug 2024

10/10 Excellent

John

Stayed 3 nights in Aug 2024

8/10 Good

Chantel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I very much enjoyed my stay. The staff were amazing, very friendly and very helpful. The food was great too, and service with a smile. Nice room, quiet with a little garden attached to the room overlooking the mangroves. I would definitely stay again. Thank you 😊
Stayed 1 night in Aug 2024

6/10 Okay

Mathew

Business traveller
Liked: Cleanliness
The room was well appointed however there were a few issues to mention: 1) The bathroom door handle came off and was not installed properly (Poor quality workmanship). 2) The TV remote was not working properly, and I could not lower the volume (no physical button on the TV either) and there was no way you can turn the TV off with the bright white screen staying on (you have to turn off the switch at the power point). 3) TV reception was horrible and all channels were freezing constantly. 4) The shower was very powerful and the spout sprays water outside the tub. 5) There is no room service on a Sunday. I asked for my room to be made up and the cleaning staff said no. They did give me a fresh set of towels. 6) The pictures on Wotif are deceiving. There are no push bikes to use nor is there a courtesy bus available. If you don't have your own car, then you will have to walk 30 minutes to the CBD or hire an e-scooter or Uber or Taxi.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chloe at reception and the cleaning staff were very professional and helpful.
Stayed 3 nights in Aug 2024

2/10 Terrible

Theresa

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I wanted to bring to your attention as spending nearly $600 dollars on accommodation I was expecting a bit more than what we received, when arriving to check in no run down was provided about the amenities instead the receptionist just provided myself with a piece of paper with limited details and my room key and went back to their phone call, I would’ve liked to have received more information about the dining details and that room service is provided however, it had to be done at reception which defeats the purpose in my opinion. The room was not clean and stunk of mildew, the glass on the balcony was filthy, the bathroom had visible water damage the bathroom door could not be shut and the shower had residue and mould all over it and was not cleaned properly, It was also to my understanding the room would be cleaned each day and it wasn’t, I can see the only one day someone had entered our room and only changed the towels and we did have a dirty bowl sitting on the bench I could see it had been accidentally dropped but put back and the remaining sauce that was in the bowl was spilt on the floor and left there the whole day until we returned that evening. I also found it concerning that all the dirty and ‘clean linen and towels’ were sitting out in the open air in the car park exposed to the elements for days and The tv remote needs replacing as it barely worked.
Stayed 4 nights in Jul 2024

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Josh

Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Good in pictures but actually dated. You notice in room that walls/lamps etc is old and need renew. Bed was comfy!!! Also included room with door that is locked with other room is weird because you can hear other room tv and stuff. Just give the room with middle door to familys.
Stayed 3 nights in Jul 2024

8/10 Good

Jessica

Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities
A lovely place. Quiet and very tidy.
Stayed 1 night in Jul 2024

6/10 Okay

Dmitry

Travelled with family
Liked: Staff & service
Average standard accommodation, although the package deal was good cost-wise especially if you travel with large family requiring more than 1 room (pretty much the only option you have). Average standard of cleanliness, service, state of repairs, etc. However, different people have different expectations. Safe location, plenty of parking.
Stayed 7 nights in Jun 2024

10/10 Excellent

Kerrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and facilities, quiet location
Stayed 2 nights in Jul 2024

6/10 Okay

Christy

Disliked: Cleanliness, property conditions & facilities
Bathroom was terrible, mouldy and the door wouldn't close due to being swollen from moisture. Cleanliness was not up to scratch.
Stayed 1 night in Jul 2024

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and had great amenities. The King sized beds were great. A little damage to the wall tiles in the bathroom and some mould on the bathroom ceiling. One night someone came into the room and but left immediately when I said 'hello!'. The office said it was most likely the maintenance person who went to the wrong room.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kevin, Devonport

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Vicki

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Motel not Hotel. Checkin - no email with any details or after hours check PIN codes for a safe. No one at office at allowable check in time of 2pm. All locked up. So whilst waiting used toilet by pool. It was dirty with wet towels laying in hand basin and toilet seat covered in something sticky that made my legs n butt so sticky it was hard to get my trousers back up. Had to shower as soon as we eventually checked in to get it off. Eventually got key to room by convincing some other person checking in via safe box to check and see if there was check in package with our name on it. There was only 1 towel, 1 pillow despite booking for 2 people. Linen was clean and room was clean. No bath as advertised. We turned air con off on arrival as it was a cold day. After a few hours we went out for the evening and came back around 1030pm to aircon being on again, leading us to wonder if someone had been in our room. Could be a timer issue in AC but it was very disconcerting. TV had no reception at all, couldn’t even watch local channels. Cafe that was advertised was not open at all in the time we were there. No Bistro. No beach or ocean in sight but marshlands all around.So many midges one couldn’t sit outside for long before being bitten to pieces. Def not as advertised. Not sure how this got an “excellent” rating. Would not stay again. If the facility had a rating and advertising that reflected the reality of what is on offer I would not be writing this review.
Stayed 1 night in Jun 2024