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One Bedroom Apartment with balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

One Bedroom Riverview Apartment with balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment with balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Riverview Apartment with balcony

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the overall property condition at Riviera Mackay. During your stay, you're just a quick walk from Bluewater Lagoon. Enjoy features like free WiFi in public areas, plus a rooftop terrace and dry cleaning service. Built in 2015, this upmarket aparthotel has 28 apartments over 11 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.

  • Each apartment offers a kitchen, a washer/dryer and a furnished balcony
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Bluewater Lagoon and 3 minutes on foot from Caneland Central

Riviera Mackay ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Riviera Mackay

Couples (1) Family (1)
2 out of 5
Sah deutlich besser auf den Fotos aus. Leider bereits sehr abgewohnt. Möbel und Teppiche müssen dringend erneuert werden.

Posted by on 21 Jan 2024

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Comment from Hotel Management

21 Jan 2024 by Nicky & The Riviera Team

Thank you for your comments Christian. We will forward this to the owner for updating.

5 out of 5
Ein schönes und großes Appartement. Wir waren im 3. Stock, deswegen hatten wir keinen Blick auf den Fluss. Das war kein Problem. Perfekt ausgestattet, modern und sehr gepflegt. Wir haben uns sehr wohl gefühlt.

Posted by on 23 Jan 2020

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Comment from Hotel Management

4 Mar 2020 by gm

Thank you for your comments and yes the 3rd floors are great for space for families

Property Features

As a guest of Riviera Mackay, you'll find a rooftop terrace, barbecue grills, and tour/ticket assistance. Public spaces have free WiFi. The business-friendly Riviera Mackay also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. You'll have access to the health club at a partner property. This 4-star Mackay aparthotel is smoke free.

  • 1 building
  • 28 guestrooms or units
  • 11 levels
  • Built in 2015
  • Terrace on the roof
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Mackay Station (5 km / 3.1 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

Riviera Mackay offers 28 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to furnished balconies. This accommodation offers separate sitting areas and includes desks. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, designer toiletries and hairdryers. This Mackay aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered once per stay and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Private balcony (furnished)
  • Dining room
  • Sitting area
  • LED television
  • Satellite channels
  • DVD player
  • Fridge (full size)
  • Microwave
  • Oven
  • Stovetop
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Cots (surcharge)
  • Housekeeping (once per stay)
  • Massage in room (surcharge)
  • Hairdryer
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Free tea bags/instant coffee
  • Wardrobe or cupboard

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday-Saturday: 9:00 AM-5:30 PM
  • Saturday-Saturday: 9:30 AM-5:30 PM
To make arrangements for check-in, please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in instructions and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Reception hours are 10 AM-2 PM on public holidays.

This property's front desk is open during the following times:

  • Monday - Saturday: 9:00 AM - 5:30 PM
  • Saturday - Saturday: 9:30 AM - 5:30 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 48 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

On-site parties or group events are strictly prohibited

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has indicated that there is a smoke detector on the property

Safety features at this property include a fire extinguisher

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. On-site parties or group events are strictly prohibited.

For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests must register online prior to arrival
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Guest will receive an email before arrival 48 hours
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 7 per day
  • Uncovered extended parking fee: AUD 7 per day
  • Early check-in fee: AUD 50.00 (subject to availability)
  • Late check-out fee: AUD 50.00 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Riviera Mackay Apartment
  • Riviera Mackay
  • Riviera Mackay Mackay
  • Riviera Mackay Aparthotel
  • Riviera Mackay Aparthotel Mackay

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.