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White Lace Motor Inn

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for White Lace Motor Inn

Outdoor pool, open 7:30 AM to 8:00 PM, pool loungers
BBQ/picnic Area
Studio 6 | Desk, iron/ironing board, free WiFi, bed sheets
Free daily on-the-go breakfast
Free daily on-the-go breakfast

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
73 Nebo Rd, West Mackay, QLD, 4740
  • Mackay Regional Botanic Gardens
    1 min drive
  • Jubilee Park
    2 min drive
  • Mackay Base Hospital
    3 min drive
  • Mackay, QLD (MKY)
    6 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for One Bedroom Apartment

One Bedroom Apartment | Living area | 32-inch flat-screen TV with cable channels, TV, first-run films

One Bedroom Apartment

  • 60 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Disabled Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Disabled Twin Room

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Queen

Superior Queen | Desk, iron/ironing board, free WiFi, bed sheets

Superior Queen

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Spa

Superior Spa | Desk, iron/ironing board, free WiFi, bed sheets

Superior Spa

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Two Bedroom Family Room

Two Bedroom Family Room | Desk, iron/ironing board, free WiFi, bed sheets

Two Bedroom Family Room

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Bed

View all photos for Courtyard Twin

Courtyard Twin | Desk, iron/ironing board, free WiFi, bed sheets

Courtyard Twin

  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

View all photos for Studio 6

Studio 6 | Desk, iron/ironing board, free WiFi, bed sheets

Studio 6

  • 86 sq m
  • Sleeps 6
  • 4 Single Beds and 1 King Bed OR 6 Single Beds

Studio

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

Disabled Twin Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Standard Queen Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2
  • 1 Queen Bed

Family Two-Bedroom Suite

  • Sleeps 5
  • 1 Single Bed and 2 Queen Beds

Superior SPA Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

Standard Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Courtyard Twin Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

One-Bedroom Apartment

  • Sleeps 4
  • 1 Queen Bed and 1 Single Sofa Bed

Budget Room

  • Sleeps 3
  • 1 Queen Bed

Superior Queen Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Front of property

The Marco Polo

Pool
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (581)
The price is €87
for 1 night
includes taxes & fees
9 Dec - 10 Dec
The Marco Polo

About this property

White Lace Motor Inn

Colonial Mackay motel in West Mackay with free breakfast
An outdoor pool, a snack bar/deli and dry cleaning are available at this motel. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, laundry facilities, tour/ticket assistance and a garden are on-site.
White Lace Motor Inn offers 37 accommodations, which are accessible via exterior corridors and feature complimentary bottles of water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels and first-run films.

Bathrooms include complimentary toiletries and hairdryers. This Mackay motel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool.

Children aged under 13 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at White Lace Motor Inn. During your stay, you'll be within walking distance of Mackay Base Hospital. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 1-minute drive from Mackay Regional Botanic Gardens and a few minutes from Caneland Central
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. An outdoor pool, a terrace, and barbecue grills are also featured at the business-friendly White Lace Motor Inn. Self parking is free.

Smoking is allowed in designated areas at this 4-star Mackay motel.

Guests are served a free on-the-go breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 8:00 AM to 10:30 AM. The motel hosts a free manager's reception daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Free Light Breakfast Bar

Family friendly

  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Sunday (8:30 AM - 7:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
On-site parties or group events are strictly prohibited
This property's front desk is open during the following times:
  • Monday - Friday: 8:00 AM - 7:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 7:30 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

White Lace Motor Inn West Mackay
White Lace Motor Inn
White Lace Motor West Mackay
White Lace Motor
White Lace Motor Inn Motel
White Lace Motor Inn West Mackay
White Lace Motor Inn Motel West Mackay

White Lace Motor Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 412 out of 831 reviews" "
Rating 8 - Good. 299 out of 831 reviews" "
Rating 6 - Okay. 81 out of 831 reviews" "
Rating 4 - Poor. 27 out of 831 reviews" "
Rating 2 - Terrible. 12 out of 831 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jim

Liked: Staff & service
Manager was very helpful as we were a large group checking in late
Stayed 1 night in Aug 2024

2/10 Terrible

Zoe

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst motel I have ever stayed in. Beds were so uncomfortable, layout of room was odd. Had to walk through a common room stayed with other guest to enter room via the bathroom which locked from the outside ,so other guest had to wait before leaving. Stains on floor and furniture, bathroom was dirty.
Stayed 1 night in Aug 2024

8/10 Good

Denis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable. Good value. Old FV
Stayed 1 night in Aug 2024

10/10 Excellent

Hira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptionally clean room and helpful staff
Stayed 1 night in Aug 2024

2/10 Terrible

PAUL

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Attitude about cancelling sucks.Abused for forgetting to cancel. I have a mental disability and didn't deserve the swearing. Calling me the C world was too far. I hope he loses his job.
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Airconditioning not working otherwise room good, my booking not quite right through Expedia but sorted by manager.
Stayed 1 night in Aug 2024

8/10 Good

Wilfried

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Advertised as renovated! The room they provided was outdated and run down. How can this be a 4 star motel?
Stayed 1 night in Aug 2024

6/10 Okay

Rebecca

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Property listed as a motel with full daily housekeeping. There has apparently been a change of ownership but the info has not been updated in the advertising, the notes in the bathroom about if you want fresh towels, the please clean my room signs and also in the property guide book. Resulted in our towels remaining on the floor until we had to call and request new ones. The room we were in also had some very sticky doors - the bathroom the ply is mostly separated from the rest of the door leaving you pulling on something broken and also the front door would get stuck that needed a couple of full weight pulls to get it open. Bed was comfy, tv was great but not refilling tea/coffee amenities or housekeeping on the days you request it mid stay isn't really on when it's booked as advertised. It's not a self-service apartment. So please take note.
Stayed 3 nights in Aug 2024

8/10 Good

D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stopover
Just needed a bed for one night on a long road trip. They organised a late check in and were really helpful. The free breakfast was basic but much appreciated
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Disliked: Staff & service
After being there before and enjoying our stay, this time I did not find the management so welcoming. Overall, my stay was all I needed. I was a little disappointed the bathroom bin had not been emptied when the room was cleaned which left it a little smelly. An oversight on the cleaners part, tho I accept that can happen.
Stayed 3 nights in Aug 2024

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable for passing through.
Stayed 1 night in Aug 2024

8/10 Good

Peter

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alan is a great host. The rooms are great, breakfast is good, great location, and great outdoor patio.
Stayed 7 nights in Aug 2024

4/10 Poor

Carolyn

Disliked: Staff & service, property conditions & facilities
Requested ground floor room when doing booking, request not considered. Room not serviced during 3 night stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Allison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and safe. All 3 beds were super old, and you can feel the springs, which was not comfortable. Breakfast was just a couple of cereal packets and some toast.
Stayed 1 night in Jul 2024

4/10 Poor

Julianne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a ‘superior’ room sadly the room smelt musty, the toilet had dirty stains and constantly leaked, There were ants in the kettle, bed desperately needs replacing. Only One 600ml water bottle in family room We had one blanket to share between beds. Breakfast presentation very underwhelming . Had to climb a secured box to get into shower/bathtub. Could not recommended
Stayed 1 night in Jul 2024

4/10 Poor

Ron

Travelled with partner
Breakfast was very poor, The bed only has a thin sheet in the middle of winter. The reverse cycle A/C heater trips out leaving you cold all night.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashliegh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wotif.com stated i was getting a queen and 2 twin beds but only got the queen and 2 singles.
Stayed 2 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Location was central to my work area.
Stayed 3 nights in Jul 2024

6/10 Okay

Pamela

Travelled with partner
Liked: Cleanliness, staff & service
Property was tired and needed general maintenance. Liked the continental breakfast included in the price (basic but adequate) was very quiet!
Stayed 1 night in Jul 2024

2/10 Terrible

Penne

Travelled with family
Disliked: Amenities, property conditions & facilities
The motel rooms are dated and run down,need renovating. Paint peeling in bathroom, usual mouldy joins in shower. Noisy fridge, carpet lifting.The beds are old and very uncomfortable, one double sagged to the middle the other hard as a rock.The front rooms (which ours was a family room)are right on main road and in the flight path for the airport. Have stayed at other motels on the same road but this has been the worst one.
Stayed 1 night in Jun 2024

8/10 Good

Jodi

Liked: Staff & service
Rooms a bit dated, but handy location and staff very helpful. We quite regularly stay here when in town
Stayed 2 nights in Apr 2024

8/10 Good

Darren

Business traveller
Liked: Room comfort
One night in Mackay
On check in, I was not advised or instructed to grab my breakfast food, which was included in my stay. I have stayed at this hotel for the past 8 years and this was the first time that I was not instructed to grab my breakfast on check in. The hotel was roomy and comfortable but is dated and needs some TLC.
Stayed 1 night in Jun 2024

10/10 Excellent

BERNADETTE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but comfortable. Great value for price.
Stayed 1 night in Jun 2024

8/10 Good

Garry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel at a good price.
Stayed 2 nights in May 2024