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Best Western East Towne Suites

2.5 star property

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Photo gallery for Best Western East Towne Suites

Indoor pool, pool loungers
Lobby
Lobby
Indoor pool, pool loungers
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Pool
  • Room service
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
4801 Annamark Dr, Madison, WI, 53704-7402
  • East Towne Mall
    ‪10 min walk‬
  • American Center
    ‪4 min drive‬
  • University of Wisconsin-Madison
    ‪14 min drive‬
  • Madison, WI (MSN-Dane County Regional)
    ‪13 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Balcony

Suite, 1 Queen Bed, Non Smoking, Balcony | Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Oversized Room)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Non Smoking (Oversized Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

Desk, laptop workspace, iron/ironing board, rollaway beds

Suite, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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Lobby

La Quinta Inn & Suites by Wyndham Madison American Center

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.0 out of 5, Very good, (1151)
The price is €89
for 1 room
includes taxes & fees
29 Mar - 30 Mar
La Quinta Inn & Suites by Wyndham Madison American Center

About this property

Best Western East Towne Suites

Hotel in Madison with free breakfast and fitness centre
An indoor pool, a fitness centre and Access to hot tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and a 24-hour front desk are on-site.
Best Western East Towne Suites offers 122 accommodations with coffee/tea makers and a hairdryer. Televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western East Towne Suites. During your stay, you're just a quick walk from East Towne Mall. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a business centre and a meeting room
  • On-site recreation includes a gym
  • 14 minutes by car from University of Wisconsin-Madison and 14 minutes from Kohl Center
  • Dogs welcome for a fee
Best Western East Towne Suites offers its guests an indoor pool, Access to hot tub, and a fitness centre. WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is available. A vending machine, an arcade/games room, and multilingual staff are also featured at the business-friendly Best Western East Towne Suites. Self parking is free.

This Madison hotel is smoke free.

Guests are served a free breakfast. An additional breakfast is available daily for a fee.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western East Towne
Best Western East Towne Suites
Best Western East Towne Suites Hotel
Best Western East Towne Suites Hotel Madison
Best Western East Towne Suites Madison
East Towne Suites
Best Western East Towne Hotel Madison
Best East Towne Suites Madison
Best Western East Towne Suites Hotel
Best Western East Towne Suites Madison
Best Western East Towne Suites Hotel Madison

Best Western East Towne Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 404 out of 1001 reviews
Rating 8 - Good. 360 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay
Stayed 1 night in Dec 2024

10/10 Excellent

Kate

Stayed 1 night in Nov 2024

10/10 Excellent

lori, san francisco

Stayed 1 night in Nov 2024

6/10 Okay

Michael

Stayed 1 night in Sep 2024

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Beth

Stayed 1 night in Nov 2024

8/10 Good

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was conveniently located just off our route on I-94. The price was reasonable and they advertised a free full breakfast. It could have been cleaner but not bad. Other than being a bit noisy since our ground floor room was located near the front lobby, this was a nice place to stay. The shower was especially excellent delivering a robust, rousing spray - no piddly trickle here!
Stayed 1 night in Nov 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on a Holiday weekend so the rate was higher. The place is an okay option but is an aging property, and feel the price was much more than I would pay again with so many other options close by. We didn't have any issues and were able to check in early.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing breakfast! Loved this place.
Stayed 1 night in Nov 2024

8/10 Good

Colleen

Liked: Cleanliness
The room was very nice. Unfortunately our toilet leaked which I reported on Saturday morning at 10am. It started leaking worse by noon so we called the front desk to have maintenance fix it. We left at 530pm and there had been no resolution to our leaking toilet. Every time we flushed the toilet, the water shot out of the top of the tank and dripped onto the floor. This necessitated wearing shoes at all times into the bathroom. When we returned at 1130 pm there was a card taped onto our TV telling us that maintenance had fixed the toilet.
Stayed 1 night in Nov 2024

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and well-run, but obviously in a commercial mall area that isnt particularly nice. A solid hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Caitlin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little dingy looking on the outside but overall super cleanly on the inside
Stayed 1 night in Nov 2024

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Anton

Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5⭐️
Stayed 2 nights in Oct 2024

2/10 Terrible

Erin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We searched for a hotel with a pool and then got here and the pool was closed for “scheduled maintenance” on a Saturday. We asked to transfer to a different best western but they couldn’t because we booked through a third party. We had plans with family to hang out and swim.
Stayed 1 night in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Joseph

Stayed 1 night in Sep 2024

8/10 Good

Dennis James

Stayed 1 night in Oct 2024

2/10 Terrible

Ariel

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I called when I realized my event was running well past 11pm. When I called to ask if I could check in later she said “I don’t know, I’m new” which made me leave my event at 10:30pm. Doors were locked so I knocked and just made it with minutes to spare. The refrigerator was so dang loud I couldn’t sleep, but I didn’t bother calling with only one new person working.
Stayed 2 nights in Oct 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our check in went well. When I was looking for our room I took a staircase that smelt like old garbage but our room was clean. The hotel itself is older which could be seen all around, patchwork on walls and especially in the pool and hot tub. The pool was too cold for me and the hot tub had very few working spouts, not very inviting. We only went once and normally would have gone a couple times. We got fresh towels for our second day, which was all we asked for and the lady was very polite.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It's a wonderful place to stay. Breakfast is very good. I will recommend this hotel. Price is also good.
Stayed 1 night in Oct 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Duane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024