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4.8 out of 5

"very well posession hotel. " More

By a verified traveller on Mon 27 Jun 2022

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Standard Twin Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at AC Hotel Carlton Madrid by Marriott. During your stay, you're just a quick walk from Museo Nacional Centro de Arte Reina Sofía. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Enjoy local cuisine while dining at La Galerie
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute walk from Museo Nacional Centro de Arte Reina Sofía and 14 minutes on foot from Prado Museum

AC Hotel Carlton Madrid by Marriott ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for AC Hotel Carlton Madrid by Marriott

Everyone (2) Family (1)
5 out of 5
very well posession hotel.

Posted by on 27 Jun 2022

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Comment from Hotel Management

15 Jul 2022 by Mayte García

Dear Guest, Thank you for your comments. We are glad that you enjoyed your stay and we hope to see you in your next visit to Madrid. Sincerely,

4 out of 5

Mukava hotelli lähellä Madrid Atocha juna-asemaa.

Pros: Erittäin siisti, mukava henkilökunta.
Hotellin läheisyydessä mielenkiintoisia museoita mm Reina Sofia, Prado ja Caixa Forum, jossa järjestetään vaihtuvia näyttelyitä keväällä 2018 mm. Andy Warhol.

Posted by , from Vantaa on 28 Mar 2018

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5 out of 5

Zentrales hotel

Wir kamen abends an und haben sehr gut gegessen ( guter Service!!!). Das zimmer war gross und die betten, obwohl sie etwas unangenehm ausgesehen hatten, waren sie fantastisch! Zimmer stets sauber! Rezeption: war ok Essen: wir haben abends einmal gegessen: gut Wir waren sehr zentral zu den clubs und shoppingmeile

Posted by , from zürich on 19 Feb 2018

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5 out of 5
Sehr freundlich und hilfsbereit, es war sehr angenehm und dazu war es au sauber.

Posted by on 30 Dec 2017

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About the AC Hotel Carlton Madrid by Marriott

Location Paseo de la Delicias 26, Madrid, Madrid 28045

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available. WiFi is free in public spaces. Event space at this hotel measures 2519 square feet (234 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at AC Hotel Carlton Madrid by Marriott. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 8 levels
  • Conference rooms
  • 2519 sq ft of conference space
  • 234 sq. m of conference space
  • Built in 1959
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid (XOC-Atocha Train Station) (0.9 km / 0.5 mi)
  • Metro station: Palos de la Frontera Station (0.3 km / 0.2 mi)

Room Amenities

AC Hotel Carlton Madrid by Marriott offers 122 accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include baths or showers with a rainfall showerhead, and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • LCD television
  • Satellite channels
  • Bath or shower
  • Rainfall showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.

La Galerie – This bar specialises in local cuisine and only serves breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:30 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Service animals are allowed
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 25 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • AC Carlton Hotel Madrid
  • AC Carlton Madrid
  • AC Carlton Madrid Hotel
  • AC Carlton Madrid Marriott
  • AC Carlton Marriott
  • AC Hotel Carlton Madrid Marriott
  • AC Hotel Carlton Marriott
  • AC Marriott Madrid
  • Hotel AC Carlton Madrid
  • Marriott Carlton Madrid
  • Ac Carlton Madrid By Marriott
  • AC Hotel Carlton Madrid by Marriott Hotel
  • AC Hotel Carlton Madrid by Marriott Madrid
  • AC Hotel Carlton Madrid by Marriott Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.