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aloft, Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

aloft, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

aloft, Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

aloft, Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Aloft Madrid Gran Via. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a 24-hour gym and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • Just a 2-minute walk from Gran Via and 7 minutes on foot from Puerta del Sol
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Aloft Madrid Gran Via ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Aloft Madrid Gran Via

Everyone (1)
5 out of 5

Posted by on 8 Oct 2019

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About the Aloft Madrid Gran Via

Location Calle Jacometrezo 4, Madrid, 28013

Property Features

As a guest of Aloft Madrid Gran Via, you'll find a 24-hour fitness centre, dry cleaning/laundry services, and express check-out. Public spaces have free WiFi. The eco-certified Aloft Madrid Gran Via also features a front desk safe and a lift. This 4-star Madrid hotel is smoke free.

  • 132 guestrooms or units
  • 10 levels
  • Built in 1953
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid Recoletos Station (1.8 km / 1.1 mi)
  • Metro station: Callao Station (0.1 km / 0.1 mi)

Room Amenities

Aloft Madrid Gran Via offers 132 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Flat-screen television
  • Premium channels
  • Fridge
  • Electric kettle
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a to-go breakfast daily from 7:30 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. If driving, please contact this property in advance for more information (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

Children under 18 years old are required to provide a photo ID and a notarized letter authorizing the stay, signed by parents or a legal guardian. In the event that parents or the legal guardian, as applicable, cannot or are unwilling to give authorization, judicial authorization is required.

Front desk staff will greet guests on arrival. Guests who plan to drive should contact this property in advance for more details (e.g. directions). For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 66.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Cashless transactions are available

This property uses solar energy

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Staffed front desk
  • Smoke detector
  • Advance notice recommended for guests arriving by car
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Renewable energy source - solar
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately EUR 20 per person
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 66.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Madrid Gran Via Hotel
  • Aloft Gran Via Hotel
  • Aloft Gran Via
  • Aloft Madrid Gran Via Hotel
  • Aloft Madrid Gran Via Madrid
  • Aloft Madrid Gran Via Hotel Madrid
  • Aloft Madrid Gran Via a Marriott Hotel

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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