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Anaco Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Anaco Hotel

Porch
In-room safe, desk, soundproofing, free WiFi
Lobby
Lobby sitting area
Interior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
Tres Cruces 3, Madrid, Madrid, 28013
  • Gran Via
    2 min walk
  • Puerta del Sol
    4 min walk
  • Lope de Vega Theatre
    8 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    28 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, soundproofing, free WiFi

Superior Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, desk, soundproofing, free WiFi

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

In-room safe, desk, soundproofing, free WiFi

Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Anaco Hotel

Hotel with a 24-hour front desk, steps from Gran Via
This hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service and a business centre. Housekeeping is not available.
Anaco Hotel offers 39 air-conditioned accommodations with a safe and a hairdryer. Televisions come with digital channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Anaco Hotel. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Gran Via and 4 minutes on foot from Puerta del Sol
  • Airport, train station pick-up and shopping centre shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and limo/town car service.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Anaco Hotel. An area shuttle within 50 km and an airport shuttle (available 24 hours) are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Madrid hotel.

For a fee, guests can enjoy a continental breakfast daily from 8 AM to 10:30 AM.
Anaco Hotel has a restaurant on site.
24-hour room service is available.

Languages

English, German, Italian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 50 km
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 22 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 8 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Day bed

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 25 per person (one way)
  • Self-parking fee: EUR 22 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Anaco Hotel offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Anaco Hotel
Anaco Hotel Madrid
Anaco Madrid
Hotel Anaco
Anaco Hotel Hotel
Anaco Hotel Madrid
Anaco Hotel Hotel Madrid

Anaco Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 85 out of 479 reviews" "
Rating 8 - Good. 167 out of 479 reviews" "
Rating 6 - Okay. 110 out of 479 reviews" "
Rating 4 - Poor. 64 out of 479 reviews" "
Rating 2 - Terrible. 53 out of 479 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Travelled with partner
Liked: Staff & service
Pros: super convenient location for shops, restaurants and sightseeing, decent size rooms, has a cool ‘70s retro vibe whilst still being generally well maintained and the room was sound proofed. The reception staff were friendly and helpful and made it a pleasant stay. Cons: housekeeping was hit and miss, with our room having been forgotten on two days of a one week stay and the air conditioning was broken over two whole days. We would stay again and can recommend this hotel.
Stayed 7 nights in Aug 2024

8/10 Good

LIDIA

Liked: Staff & service
Great location!
Stayed 1 night in Jul 2024

2/10 Terrible

Noelvis

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We left
Stayed 4 nights in Jun 2024

6/10 Okay

Ruth

Liked: Cleanliness
This hotel is a good buy for the price but very outdated. The location is great and staff very friendly.
Stayed 2 nights in Jun 2024

4/10 Poor

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

4/10 Poor

Rodrigo

Business traveller
Disliked: Property conditions & facilities
No hot water in the shower and they charge you what ever they want
Stayed 2 nights in May 2024

2/10 Terrible

Jemma

Stayed 3 nights in Mar 2024

10/10 Excellent

Javier

Stayed 1 night in Mar 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is around this hotel, and greeat customer service, thank you
Stayed 1 night in Feb 2024

2/10 Terrible

Saher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Ananya

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
wifi was terrible and room was very uncleam
Stayed 2 nights in Nov 2023

8/10 Good

maría

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olor a alcantarillado en los pasillos.
Stayed 1 night in Nov 2023

4/10 Poor

Antonio

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 20 nights in Sep 2023

10/10 Excellent

gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

VICTORIA, SANTA ANA

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very professional, we arrived early morning but staff allowed us to hold our luggages. The hotel is in the center of Madrid, within walking distance of every place you want to go. I will stay again and will recommend to friends and family.
Stayed 2 nights in Jun 2023

2/10 Terrible

George

Disliked: Cleanliness, staff & service, property conditions & facilities
Very small. No A/C. Front desk did not provided with information. Very noisy neighborhood
Stayed 2 nights in Jun 2023

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are really small, but price and convenience to walk everywhere is so worth it.
Stayed 4 nights in Jun 2023

2/10 Terrible

MIREYA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bad hotel, very old , bad air conditioner, very small room , a lot of noise is heard from the street .
Stayed 2 nights in Apr 2023

4/10 Poor

Adolfo

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Location is very good Needs maintenance
Stayed 5 nights in Apr 2023

2/10 Terrible

Omayra, Hialeah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No air conditioner!!! Hot and uncomfortable !!
Stayed 2 nights in Apr 2023

2/10 Terrible

Kimbelly

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala experiencia en Anaco
De verdad que la experiencia no fue la mejor. El hotel tenía un fuerte olor a humedad desde que entraba, se veía que no lo limpian muchos. El recibidor los asientos tenían colillas de cigarrillo. El cuarto súper incómodo y sucio. Y el baño ni decir con manchas y mal olor.
Stayed 4 nights in Feb 2023

2/10 Terrible

CHUI MEI

Disliked: Cleanliness, amenities, property conditions & facilities
I have never given such bad comments to any hotel in my live so far. But this hotel definitely disappointed me. May be it's my mistake. I did not have time to go through other guests reviews before booking it. Hotel is in excellent location, however, all others facilities are bad. Yes, room is very old style wall paper with stains, door handle broke. I was given first to a room 11 at first, but the corridor light did not on and toilet lights are too dark, like haunted house, I travelled alone, I feel unsafe. Request to change, then got room 31. Well, it's better, but still not pleasant. Door handle is half way broke, bedside lights are not function properly untill I adjusted it to certain position the light could turn on. My second last stay was disaster, no hot water supply at 7'c - 12'c temperature for 1.5 days! Front desk staff always updated it will be fixed few hours later, but it turned out 1.5 days of the whole building guests had no hot shower in such cold weather. I wanted to cancel my last day booking but they refused refund. Even called Expedia agent to assist. Met some guests at lobby they also expressed the same, no hot shower we all felt cold! I finally caught a cold before I leave this hotel. The whole property honestly need to renovate, it is just too old and should not be classified as 3 star. Other 3 stars hotel around it are much nicer in lobby and room. Anyway, bad experience of my stay. Do not recommend to others if you have choice.
Stayed 4 nights in Feb 2023

4/10 Poor

Isam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

8/10 Good

Fer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación en el corazón de Madrid
Es una excelente opción para estar en el corazón de Madrid. En la habitación tienes aire acondicionado y calefacción, una pequeña área bastante funcional para poder trabajar. Las camas no son tan cómodas.
Stayed 3 nights in Dec 2022

6/10 Okay

Fer

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Un lugar para una visita corta
La ubicación es buena como punto estratégico las camas no son cómodas y tiene poca iluminación.
Stayed 1 night in Nov 2022