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Apartamentos Recoletos

3.0 star property

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Photo gallery for Apartamentos Recoletos

Reception
Junior Suite (Apartment ) | In-room safe, blackout curtains, soundproofing, free WiFi
Reception
View from property
Junior Suite (Apartment ) | Living area | Flat-screen TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle de Villanueva, 2, Madrid, Madrid, 28001
  • Gran Via
    ‪10 min walk‬
  • Prado Museum
    ‪13 min walk‬
  • Puerta del Sol
    ‪16 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪22 min drive‬

Room options

View all photos for Apartment (1-2 people)

In-room safe, blackout curtains, soundproofing, free WiFi

Apartment (1-2 people)

  • 37 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Family Room

In-room safe, blackout curtains, soundproofing, free WiFi

Family Room

  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds

View all photos for Triple Room (1-3 people)

In-room safe, blackout curtains, soundproofing, free WiFi

Triple Room (1-3 people)

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Single Beds and 1 Double Sofa Bed

View all photos for Junior Suite (Apartment )

Junior Suite (Apartment ) | Living area | Flat-screen TV

Junior Suite (Apartment )

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 5
  • 1 Double Bed and 3 Single Sofa Beds

View all photos for Apartment (1-4 people)

In-room safe, blackout curtains, soundproofing, free WiFi

Apartment (1-4 people)

  • 37 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 Double Bed and 2 Single Sofa Beds

View all photos for Double Room

Double Room | In-room safe, blackout curtains, soundproofing, free WiFi

Double Room

  • 25 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Apartamentos Recoletos

Central aparthotel connected to the convention centre in Madrid with a 24-hour front desk
Concierge services, dry cleaning and laundry facilities are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site. Each apartment features a kitchenette with a fridge and a stovetop, plus free WiFi and a flat-screen TV with digital channels. A dining area, room service and a hairdryer are among the other amenities available to guests.
Apartamentos Recoletos offers 132 air-conditioned accommodations with a safe and a hairdryer. Accommodation at this 3-star aparthotel has kitchenettes with fridges, stovetops, separate dining areas and kitchenware and utensils.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and microwaves can be requested.

Apartamentos Recoletos's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus dry cleaning service and a local area shuttle (surcharge). This comfortable aparthotel has 132 apartments over 4 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a dining area and a flat-screen TV
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Steps from Paseo de la Castellana and 10 minutes on foot from Gran Via
  • Local-area shuttle service available for a fee
As a guest of Apartamentos Recoletos, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An area shuttle within 5 metres is available for a fee. Apartamentos Recoletos also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Madrid aparthotel is smoke free.

Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 5 metres

Kitchenette

  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator

Dining

  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Laundry facilities
  • Laundry service

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible path of travel
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Housekeeping (daily)
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • Connected to a convention centre
  • Connected to a shopping centre
  • In the city centre
  • Near a metro station
  • Near a train station
  • Near the airport

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 1 building
  • 132 units
  • 4 floors
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - _
This property accepts credit cards, debit cards and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

Property is also known as

Apartamentos Recoletos
Apartamentos Recoletos Apartment
Apartamentos Recoletos Apartment Madrid
Apartamentos Recoletos Madrid
Apart-Hotel Serrano Recoletos Madrid
Apart-Hotel Serrano Recoletos
Serrano Recoletos Madrid
Serrano Recoletos
Apart-Hotel Serrano Recoletos Aparthotel
Apart-Hotel Serrano Aparthotel
Apart-Hotel Serrano
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Madrid
Apart Hotel Serrano Recoletos
Apartamentos Recoletos Aparthotel
Apartamentos Recoletos Aparthotel Madrid

Apartamentos Recoletos Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 204 out of 576 reviews
Rating 8 - Good. 208 out of 576 reviews
Rating 6 - Okay. 105 out of 576 reviews
Rating 4 - Poor. 38 out of 576 reviews
Rating 2 - Terrible. 21 out of 576 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

MARIA

Travelled with family and small children
Stayed 1 night in Oct 2024

2/10 Terrible

Corina

Disliked: Cleanliness, property conditions & facilities
Me contagie de SARNA, diagnostico medico ratificado, todavia no estoy curada, sigo padeciendo. Unico lugar posible de contagio. Les escribi avisando que utilicé la cama contigua al placard. Como es de suponer NO RECONOCEN la situación. Una vergüenza! .
Stayed 5 nights in Sep 2024

8/10 Good

Fernando

Liked: Cleanliness, property conditions & facilities
Las camas tienen que ser mejoradas
Stayed 5 nights in Oct 2024

8/10 Good

Rajkumar

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was great and clean, the area is very central and within walking distance of major attractions, only negative was garbage on the sidewalks, never saw that anywhere else in the city.
Stayed 3 nights in Sep 2024

8/10 Good

Rachel, Doral

Travelled with family
Liked: Cleanliness, property conditions & facilities
Well located
Stayed 2 nights in Sep 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, room comfort
Terrible, terrible, terrible. Dirty, dirty, dirty. Mold in the bathroom. And so many more things about the room and the property in general.
Stayed 3 nights in Sep 2024

2/10 Terrible

Ricardo

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The Worst experience ever! Starting with broken head shower (couldn't take a shaower when arrived), the air conditioner is actually like a fan mode (not cool air ever), and the wrost part bed bugs. They changed us tooma and of course bed bugs every where. The second room had a non workong hair dryer. The cleaning ladies turn the "air conditioner" to fan, which means there is no air at all, in summer thisbis a no no, and more is you only have a fan The facilities need some work done. The front desk people try to help to some extend. They were not knowledgeable about the surroundings. I do not recommend this place at all. I won't come back.
Stayed 4 nights in Aug 2024

2/10 Terrible

Jerardo

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Property rooms need an upgrade. Leaking ceiling, small dysfunctional elevators. Unpleasant and unfriendly front desk staff. Would not stay there again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Betilde

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent Stay
Stayed 2 nights in Aug 2024

8/10 Good

Alexander

Stayed 2 nights in Aug 2024

8/10 Good

carlos

Excellent
Stayed 7 nights in Jul 2024

2/10 Terrible

Luis

Travelled with family
Disliked: Room comfort
Very uncomfortable. Horrible bed. No good air condition. Very small. No good windows.
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

HuaiShih, Arcadia

Travelled with family
Disliked: Amenities, property conditions & facilities
Not enough outlets in the room, no chairs in the room and room is too small for a family room.
Stayed 3 nights in Jul 2024

10/10 Excellent

NELSON

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything great ! Good location.
Stayed 3 nights in Jun 2024

6/10 Okay

Manuel

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 28 nights in May 2024

6/10 Okay

Manuel

Liked: Cleanliness, property conditions & facilities
Stayed 28 nights in May 2024

8/10 Good

manuel

Ok
Stayed 2 nights in Jun 2024

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, clean, close to everything
Stayed 3 nights in May 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful location. The staff are really helpful and the the hotel provides everything you need to have a pleasant stay.
Stayed 2 nights in May 2024

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024