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"Pretty basic hotel. General customer service a little disappointing. Location to the Feria and airports good. " More

By a verified traveller on Sat 24 Nov 2018

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Family Room, Balcony

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Triple Room (3 Adults)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Triple Room (2 aduls and 1 child)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Superior Room, Balcony

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Best Osuna Feria Madrid. During your stay, you'll be connected to the convention centre and just a quick walk from Centro Comercial Campo de las Naciones. Free WiFi in public areas, a restaurant and a bar are available.

  • Free WiFi
  • Enjoy Mediterranean cuisine at H2O, a fine-dining restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 4-minute drive from Riyadh Air Metropolitano and 9 minutes from Santiago Bernabéu Stadium

Best Osuna Feria Madrid ratings based on 10 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Osuna Feria Madrid

Everyone (5) Family (2) Other (2)
3 out of 5
Pretty basic hotel. General customer service a little disappointing. Location to the Feria and airports good.

Posted by on 24 Nov 2018

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3 out of 5

need of a improvement

I stayed at bedroom 322 and this bedroom is not too bad, but some things could be better like a better fridge and when it was complaining at reception desk that the fridge wasn't working good, so person only said that a person would be resolving the problem, but unfortunately no one get the to resolve the problem, also I asked to have a double bed from the first day but never was resolved this problem as well, so I slept with my wife in a small bed for 6 days. I give 3 stars for osuna hotel

Posted by on 5 Sep 2016

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4 out of 5

Airport Hotel

Arrived at airport at midnight BUT whilst waiting for the luggage called the hotel and by the time we were out the mini bus was waiting for us. Very efficient. Nice staff. Only niggle was that the swimming pool was shut until 9 June but we would have used this anyway just for the airport transfer. Very easy to move to central Madrid the following day - midday check out meant there was no rush. Very helpful staff.

Posted by on 29 May 2013

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3 out of 5

Posted by on 30 Nov 2023

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3 out of 5
Bildings are old and worn out. The shuttle taxi does not work like before; I couldn´t use it at all. Friday night somebody was shouting all night, but the personel did not do anything to silence him. The cleaning was the only thing that did function well.

Posted by on 24 Jun 2023

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4 out of 5
good price/quality ratio. peaceful, everything went smoothly

Posted by on 30 May 2023

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2 out of 5
Für ein 4 Sterne Hotel eine wirkliche Zumutung! Türen schliessen nicht, Balkontüre im Raum 2007 defekt, Heizung ist so schlecht, dass der Raum nicht warm wird, Personal extrem unfreundlich - sorry - aber bis auf die Lage einfach eine Zumutung

Posted by on 16 Dec 2019

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5 out of 5

Posted by on 21 Mar 2019

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4 out of 5

Agreable

Personnel disponible et dévoué. Navette régulière de l'aéroport à l'hôtel.

Posted by on 3 Apr 2016

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3 out of 5

yksi hotelliyö

Hyvä sijainti lentokenttään nähden. Hotellista ilmainen kuljetus, josta plussaa. Perjantai-iltana vähän meluisat naapurit. Alue rauhallinen ja viehättävä omakotitaloalue.

Posted by on 17 Sep 2015

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About the Best Osuna Feria Madrid

Location Luis De La Mata 18, Madrid, Madrid 28042

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the eco-certified Best Osuna Feria Madrid. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Madrid hotel.

  • 168 guestrooms or units
  • 4 levels
  • 2 buildings
  • Built in 1980
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Vicalvaro Station (7.5 km / 4.6 mi)
  • Metro station: Canillejas Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Osuna Feria Madrid offers 168 air-conditioned accommodations with a safe and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Deep-soaking bath
  • Flat-screen television
  • Digital channels
  • Fridge
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

H2O – This poolside fine-dining restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Reservations are required.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Masks are available to guests
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 1
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 11 per person
  • Self-parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Osuna Madrid
  • Osuna Hotel
  • Osuna Madrid
  • Osuna Hotel Madrid
  • Hotel Osuna Feria Madrid
  • Best Osuna Feria Madrid Hotel
  • Best Osuna Feria Madrid Madrid
  • Best Osuna Feria Madrid Hotel Madrid

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 06 June and close on 22 September.
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Awards & Affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.