Chic & Basic dot

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Chic & Basic dot

Exterior
Superior Double Room, Terrace | Terrace/patio
Front of property
Minibar, in-room safe, blackout curtains, soundproofing
Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle del Maestro Victoria 5, Madrid, 28013
  • Plaza de Callao
    ‪2 min walk‬
  • Gran Via
    ‪3 min walk‬
  • Puerta del Sol
    ‪4 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

Classic Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

Superior Double Room, Terrace

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Chic & Basic dot

Hotel with a 24-hour front desk, a short walk to Gran Via
This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Chic & Basic dot's great location. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute walk from Gran Via and 4 minutes on foot from Puerta del Sol
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front desk safe and a lift.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 12 for adults and from EUR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

Chic & Basic dot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 538 out of 792 reviews" "
Rating 8 - Good. 193 out of 792 reviews" "
Rating 6 - Okay. 42 out of 792 reviews" "
Rating 4 - Poor. 11 out of 792 reviews" "
Rating 2 - Terrible. 8 out of 792 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room - great location
Very good location. All the major sights were just a short walk away. Great coffee house adjacent to the hotel.
Stayed 5 nights in Oct 2024

10/10 Excellent

Mallika

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location , Very friendly and helpful staff , rooms up to date
Stayed 5 nights in Oct 2024

8/10 Good

Rosimar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chantele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance from the metro station Puerta del Sol with plenty to explore and eating options. Comfortable stay and great service. Would stay here again when I return to Madrid
Stayed 1 night in Oct 2024

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay. Convenient to everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jade

Stayed 3 nights in Sep 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in central location
The location of the hotel was perfect. We were right in the centre, with all of the amenities you need on your doorstep. Only 20-30 minute walk to the museums and galleries. The staff couldn’t have been more helpful and welcoming. We would definitely stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

8/10 Good

Stephen, Flower Mound

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Hotel Chic & Basic Dot. It was in the heart of Madrid, very near Plaza Mayor and the Metro station to get anywhere in this big city.
Stayed 4 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

GIANNINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed for one night, but we were delighted! The staff was so friendly and welcoming. David took the time to help us find our way around Madrid and gave great suggestions. Our room was clean, comfortable, and modern. The hotel is in a great location. We highly recommend this hotel.

10/10 Excellent

Ross

Stayed 4 nights in Oct 2024

8/10 Good

Hieu, Orange

Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time Madrid tourist
Overall, it was a good experience as a European hotel. I think adding some little items help the guests to relax in the room (like providing a small coffee maker, some teabags ) BTW, the patio light and telephone didn't work in our roo. 🙃 😑
Stayed 2 nights in Oct 2024

10/10 Excellent

John Joseph

Stayed 2 nights in Sep 2024

10/10 Excellent

Cindy

Stayed 2 nights in Oct 2024

10/10 Excellent

Lina

Travelled with partner
Liked: Amenities
The property was in an excellent location. The room was very nice and clean. The front desk staff were awesome. They were able to provide specific accurate directions to where we wanted to go. I highly recommend this property.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel has the best location, nice rooms, and awesome staff. 5 min walk to La Plaza Mayor, and Puerta del Sol, and La Gran Via.
Stayed 6 nights in Sep 2024

10/10 Excellent

Francisco

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable rooms and great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Merle

Liked: Cleanliness, staff & service, property conditions & facilities
Great area good restaurants comfortable bed
Stayed 2 nights in Oct 2024

8/10 Good

Ziad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities
Hot water was a problem since in the middle of the shower you will get cold water and then hot again. My night light did not work. Other than that, the location was great, close to many restaurants and shops
Stayed 1 night in Oct 2024

10/10 Excellent

frances

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Close to everything ...shopping, dining, metro. Walk to great restaurants and the Gran Via for great shopping! The staff was helpful with information. The hotel was clean and safe. Highly recommend it.
Stayed 4 nights in Sep 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024