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Chic & Basic dot

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chic & Basic dot

Exterior
Front of property
Flat-screen TV
Superior Double Room, Terrace | Terrace/patio
Minibar, in-room safe, blackout curtains, soundproofing

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle del Maestro Victoria 5, Madrid, 28013
  • Plaza de Callao
    2 min walk
  • Gran Via
    3 min walk
  • Puerta del Sol
    4 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    25 min drive

Room options

View all photos for Classic Room

Classic Room | Minibar, in-room safe, blackout curtains, soundproofing

Classic Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Room

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Minibar, in-room safe, blackout curtains, soundproofing

Superior Double Room, Terrace

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Chic & Basic dot

Hotel with a 24-hour front desk, a short walk to Gran Via
This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff.
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Chic & Basic dot's great location. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Gran Via and 4 minutes on foot from Puerta del Sol
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front desk safe and a lift.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 12 for adults and from EUR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid

Chic & Basic dot Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 516 out of 763 reviews" "
Rating 8 - Good. 187 out of 763 reviews" "
Rating 6 - Okay. 41 out of 763 reviews" "
Rating 4 - Poor. 11 out of 763 reviews" "
Rating 2 - Terrible. 8 out of 763 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rajesh

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Elena

Stayed 3 nights in Aug 2024

8/10 Good

Lourdes

Stayed 2 nights in Aug 2024

4/10 Poor

Luong

Travelled with family
Disliked: Cleanliness, staff & service
Noise due to Cleaners started working in surrounding rooms so early
Stayed 2 nights in Sep 2024

10/10 Excellent

Julian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, and friendly staff.
Stayed 3 nights in Sep 2024

8/10 Good

michael

Liked: Cleanliness, staff & service
room was a bit too small
Stayed 1 night in Sep 2024

10/10 Excellent

Anaidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Stayed 2 nights in Aug 2024

10/10 Excellent

DeAnna, Prior Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Not far from getting a taxi or Metro. Helpful front desk.
Stayed 2 nights in Sep 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
location
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A great hotel in a fantastic area!
Stayed 4 nights in Aug 2024

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location , close to everything …however room and bathroom are tiny …barely fits 2 people …but again location is the best
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location of property was great and staff really friendly and welcoming. Very modern design which I really like and very quiet room given how central the location
Stayed 2 nights in Sep 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, i would stay again
Stayed 3 nights in Sep 2024

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and everything was perfect. Staff was amazing and everything is at a walking distance.
Stayed 2 nights in Aug 2024

8/10 Good

John, Emeryville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice, but basic hotel. The location is great. The staff were very friendly and helpful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Irelys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localidad
Stayed 4 nights in Sep 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service
The equipment is old and the bathroom has a bad smell
Stayed 1 night in Sep 2024

8/10 Good

Amber

Stayed 1 night in Sep 2024

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien ubicada, el personal del hotel muy amable y colaborador. Las condiciones de la propiedad muy bien.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paula

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es mi tercera vez aquí en lo que va del año y siempre volveré , si estoy en Madrid. Jorge, David y Sabrina son lo más, agradables y siempre dispuestos a ayudar. La ubicación es inmejorable y los desayunos muy ricos !
Stayed 3 nights in Aug 2024

2/10 Terrible

Nicolas

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I didn’t like the bright lights and dark environment. My room was not clean and air conditioning didn’t work.
Stayed 1 night in Aug 2024

10/10 Excellent

Yayra M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here for a night, but had a great experience. The hotel is small but really cute, and the staff is friendly. Decor is cute and modern. Rooms are small, but clean and comfortable.... and quiet! So, all-in-all we really liked it and would stay there again if making a quick stop in Madrid. And another plus: easy access to airport via Cercanías trains.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Stayed 2 nights in Aug 2024