Hotel with a 24-hour front desk, a short walk to Gran Via
This smoke-free hotel features concierge services, a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance.
Chic & Basic dot offers 51 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions are featured in guestrooms.
Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.
Our customers tell us they can't get enough of Chic & Basic dot's great location. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
Cooked-to-order breakfast served daily for a fee
Services include a concierge, tour or ticket assistance and luggage storage
Guests have great things to say about the helpful staff and the clean guestrooms
Just a 3-minute walk from Gran Via and 4 minutes on foot from Puerta del Sol
Chic & Basic dot offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. Chic & Basic dot also features a front desk safe and a lift.
This 3-star Madrid hotel is smoke free.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 8:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Food and drink
Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 12 for adults and EUR 12 for children
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV
Food and drink
Minibar
More
Air conditioning
Heating
Laptop-compatible safe
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: from approximately EUR 12 for adults and from EUR 12 for children
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
We should mention
On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Chic Basic Dot
Chic & Basic Dot Hotel
Chic & Basic Dot Madrid
Chic & Basic Dot Hotel Madrid
Chic & Basic dot Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Great location within walking distance from the metro station Puerta del Sol with plenty to explore and eating options. Comfortable stay and great service. Would stay here again when I return to Madrid
The location of the hotel was perfect. We were right in the centre, with all of the amenities you need on your doorstep. Only 20-30 minute walk to the museums and galleries.
The staff couldn’t have been more helpful and welcoming. We would definitely stay here again.
We really enjoyed our stay at Hotel Chic & Basic Dot. It was in the heart of Madrid, very near Plaza Mayor and the Metro station to get anywhere in this big city.
We only stayed for one night, but we were delighted! The staff was so friendly and welcoming. David took the time to help us find our way around Madrid and gave great suggestions.
Our room was clean, comfortable, and modern. The hotel is in a great location. We highly recommend this hotel.
Overall, it was a good experience as a European hotel. I think adding some little items help the guests to relax in the room (like providing a small coffee maker, some teabags )
BTW, the patio light and telephone didn't work in our roo. 🙃 😑
Verified traveller
Stayed 2 nights in Oct 2024
10/10 Excellent
John Joseph
8 Oct 2024
John Joseph
Stayed 2 nights in Sep 2024
10/10 Excellent
Cindy
8 Oct 2024
Cindy
Stayed 2 nights in Oct 2024
10/10 Excellent
Lina
Travelled with partner
8 Oct 2024
Liked: Amenities
The property was in an excellent location. The room was very nice and clean. The front desk staff were awesome. They were able to provide specific accurate directions to where we wanted to go. I highly recommend this property.
Hot water was a problem since in the middle of the shower you will get cold water and then hot again. My night light did not work. Other than that, the location was great, close to many restaurants and shops
Great place to stay. Close to everything ...shopping, dining, metro. Walk to great restaurants and the Gran Via for great shopping!
The staff was helpful with information. The hotel was clean and safe. Highly recommend it.