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Crowne Plaza Madrid - Centre Retiro an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Exterior
Exterior
Bar (on property)
Meeting facility
Bar (on property)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Gym
  • Pet-friendly
  • Parking available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Pez Volador 1, Madrid, 28007
  • El Retiro Park
    15 min walk
  • Ginos Dr Esquerdo 66
    2 min walk
  • Sainz de Baranda Station
    3 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    14 min drive

Room options

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Desk, laptop workspace, blackout curtains, soundproofing

Premium Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Desk, laptop workspace, blackout curtains, soundproofing

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Junior Suite, 1 King Bed with Sofa bed | Desk, laptop workspace, blackout curtains, soundproofing

Junior Suite, 1 King Bed with Sofa bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Crowne Plaza Madrid - Centre Retiro an IHG Hotel

Hotel with a fitness centre, near El Retiro Park
Along with a restaurant, this smoke-free hotel has a fitness centre and self parking. Additionally, a 24-hour front desk, a garden and a banquet hall are on-site.
Crowne Plaza Madrid - Centre Retiro an IHG Hotel offers 157 air-conditioned accommodations with a hairdryer and blackout curtains. 50-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Madrid - Centre Retiro an IHG Hotel. During your stay, you're just a quick walk from Hospital Gregorio Maranon. Enjoy features like a restaurant, a gym and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a lift
  • On-site recreation includes a gym
  • Just a 5-minute drive from Gran Via and a few minutes from El Retiro Park
  • Pets welcome for a fee
There's a restaurant on site. Crowne Plaza Madrid - Centre Retiro an IHG Hotel also features a fitness centre, a garden, and a lift. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Crowne Plaza Madrid - Centre Retiro an IHG Hotel has a restaurant on site.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Parking on site (EUR 26 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 23 for children
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 5:30 AM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 23 for children
  • Self-parking fee: EUR 26 per day
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 5:30 AM and 6:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Crowne Plaza Madrid - Centre Retiro an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 232 out of 313 reviews" "
Rating 8 - Good. 57 out of 313 reviews" "
Rating 6 - Okay. 17 out of 313 reviews" "
Rating 4 - Poor. 4 out of 313 reviews" "
Rating 2 - Terrible. 3 out of 313 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca, Carrollton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the bar/restaurant was friendly and attentive. Armando was accommodating, offering suggestions on what to see in the city and what to eat and drink at the restaurant.
Stayed 12 nights in Sep 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Denise

Stayed 4 nights in Aug 2024

10/10 Excellent

Celina D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Tarun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
The staff are exceptionally friendly. From the breakfast to the reception and even the bar everyone was exceptional. They even helped with the luggage when they saw us struggling. We got an IHG late checkout, the taxis they called were cheaper by 50% from Uber and they suggested the best routes to travel by bus or metro. Every member of staff was pleasant and spoke English well. The rooms are not very big but very clean and well furnished with a lot of storage.
Stayed 3 nights in Sep 2024

8/10 Good

Jorge, garfield

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite place but far away from everything.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anlu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Diana Margarita Montoya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really pretty and modern. Room was very spacious not to mention the bathroom! We were kinda stress about someone trying to open our door, never got really sure if it was the guest from next door or someone really trying to open, when we reported the incident to front desk the inly thing receptionist told me was it was probably trying to get the other door, hotel it's pretty but as 2 girls we weren't feel safe.
Stayed 1 night in Aug 2024

8/10 Good

Renzo, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quite place to stay. You need to make sure to get on the right entrance otherwise you will need to carry your luggage on many steps. The hotel is quite, and it comes with a trade off of not having many restaurants or places to eat near by. I had to walk about 8min for a brunch, or take Uber for 10-15 min to downtown. It’s conveniently close to the airport (about 15-20 min on Uber, about 20 - 30 USD)
Stayed 1 night in Aug 2024

10/10 Excellent

Aymara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable beds and clean rooms. The stuff was very helpful.
Stayed 1 night in Aug 2024

6/10 Okay

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crowne Plaza
Good clean room , slightly out of the main shopping area but quiet. Would stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Carolina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved that it was very family friendly. We arrived before check in time, and were able to leave our luggage. They greeted us very kindly. The breakfast buffet and service was great! They have good options for kids too! We walked to retiro park everyday during our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kenzhegul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved breakfast and cleanliness of the hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Charlotte

Stayed 1 night in Aug 2024

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly reception and the area is on the quiet side of the park but very walkable and with many places to grab a bite
Stayed 3 nights in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Amine

Stayed 1 night in Aug 2024

6/10 Okay

Mario, CANCUN

Travelled with partner
Liked: Staff & service
Good location
Stayed 1 night in Jun 2024

10/10 Excellent

Jose, Guayama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Rajiv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Madrid vacation
Awesome Experience. Staff was very nice, helpful and welcoming.
Stayed 3 nights in Jul 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Jul 2024

8/10 Good

Pedro Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Rares-Mihai

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024