Gran Hotel Inglés

5.0 star property
VIP Access

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Photo gallery for Gran Hotel Inglés

Lobby sitting area
Designer toiletries, hair dryer, bathrobes, slippers
Exterior detail
Egyptian cotton sheets, premium bedding, pillow-top beds, minibar
Interior entrance

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Room service
  • Pet-friendly

Explore the area

Map
Calle Echegaray, 8, Madrid, Madrid, 28014
  • Puerta del Sol
    ‪3 min walk‬
  • Gran Via
    ‪9 min walk‬
  • Plaza Mayor
    ‪11 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Presidential Suite

  • 93 sq m
  • Sleeps 4
  • 1 King Bed

Exclusive Double Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Design Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite

  • 60 sq m
  • Sleeps 4
  • 2 King Beds

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Executive Double Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Royal Suite

  • 125 sq m
  • Sleeps 5
  • 2 King Beds

Premium Room

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Gran Hotel Inglés

Luxury hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, a restaurant and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking and massage/treatment rooms.
Gran Hotel Inglés offers 48 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Gran Hotel Inglés. During your stay, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy local cuisine while dining at Casa Lobo
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Indulge with deep-tissue massages, reflexology or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, Pilates classes and yoga classes
  • Steps from Plaza de Santa Ana and 3 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Gran Hotel Inglés offers its guests a full-service spa and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury Gran Hotel Inglés. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Casa Lobo – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Reservations are required.
LobByto – This cocktail bar specialises in local cuisine and serves breakfast, lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 50 per day)
  • Valet parking on site (EUR 50 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 39 for adults and EUR 35 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Casa Lobo
  • LobByto

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Pilates classes
  • Yoga classes

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Business centre

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 39 for adults and from EUR 35 for children
  • Airport shuttle fee: EUR 140 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 50 per day
  • Valet parking fee: EUR 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Gran Hotel Inglés offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gran Hotel Inglés Madrid
Gran Inglés Madrid
Gran Inglés
Gran Hotel Inglés Hotel
Gran Hotel Inglés Madrid
Gran Hotel Inglés Hotel Madrid

Gran Hotel Inglés Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 352 out of 386 reviews
Rating 8 - Good. 29 out of 386 reviews
Rating 6 - Okay. 1 out of 386 reviews
Rating 4 - Poor. 2 out of 386 reviews
Rating 2 - Terrible. 2 out of 386 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment our taxi drew up to the moment we left we had a fantastic time at this beautiful hotel. It is in a great location with lots of great restaurants and shops steps away. Everyone was very friendly and helpful. Loved every moment!
Stayed 8 nights in Nov 2024

8/10 Good

Eugene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We have returned to this hotel for second time after 3 years and were pleased even more with the atmosphere and kindness of all stuff. Great hotel and service is outstanding. Right in the heart of great city. Thank you GHI!!!!!
Stayed 5 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always stay at Hotel Gran Inglés - it’s our favorite place to stay in Madrid. Staff and amenities are always top notch.
Stayed 1 night in Oct 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our two nights stay was wonderful. Excellent staff, beautiful lobby, restaurant and bar area. We enjoyed our stay and hope to come back for another time in Madrid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Raoaa

Stayed 1 night in Sep 2024

10/10 Excellent

Titi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family stay in center of Madrid. Hotel was quiet despite being centrally located. They accommodated our early check in requests and beds were very comfortable and air conditioning was very effective in Madrid heat. Rooms were spotless and modern and staff was very friendly with excellent front desk and concierge support. Will definitely return.
Stayed 5 nights in Sep 2024

10/10 Excellent

Shevantha, Edgware

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Hot water was a problem at peak usage times
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Obiamaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Amazing stay. So worth it. We were made to feel so welcome.
Stayed 2 nights in Jul 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Mario

Stayed 2 nights in Jul 2024

4/10 Poor

Niren, Cupertino

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely hotel but you should know that it is surrounded by buildings on three sides and so most of the rooms face a wall. Also, given how much they charge for the nightly rate, it is absolutely baffling to me that they charged me for the coffee and tea in the room. yes. In the room. I stay in lots of rooms and I have never been charged for that ever and it feels petty. The staff all said it was the general managers fault and thast he wont listen to customer feedback that they tell him. strange, Anyway, it was a decent stay. But I am pretty sure there is much better value in Madrid when you are willing to spend more than 500 Euros a night. Next time Four Seasons
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jun 2024

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel in the heart of Madrid. The staff was outstanding! The room was gorgeous and quiet and the bed was very comfortable. Highly recommended!
Stayed 1 night in Jun 2024

10/10 Excellent

john

Stayed 2 nights in Jun 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our arrival was in the morning hours, and our room was ready! This matters a great deal to me, as it helped recover from the long flight and get back on my feet to explore the city. The hotel staff is excellent, they also did the favor of reserving a taxi that came right on time for pickup. The location is always amongst the most important when choosing a hotel, and this is perfectly at the center of the city's center. You can walk anywhere from here. You absolutely cannot go wrong with Gran Hotel Ingles, it is a must when visiting Madrid.
Stayed 2 nights in Jun 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Khalid

10/10 Excellent

Gillian Kate

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was a fabulous hotel. We loved how they emphasized their history. It is really well located. The staff were very friendly. The breakfast was excellent.
Stayed 1 night in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and kind, especially Prince.
Stayed 2 nights in Apr 2024

10/10 Excellent

Ana Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place in a great neighborhood. The staff is super nice
Stayed 10 nights in Jan 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab hotel in great location
It is a great boutique hotel with a small staff who you feel you get to know over the stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Neil

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

SUGHEIL

Stayed 2 nights in Jan 2024