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"The hotel is very new and nicely designed. The bedrooms are very comfortable. Breakfast is good with a decent selection. The hotel is in the middle of ... " More
22 Feb 2024 by C. Calzon - Guest Service Manager
Dear David,We sincerely appreciate your detailed review and feedback on your recent stay at our hotel. We are pleased to hear that you found our facilities to be new and well-designed, and our rooms very comfortable. Additionally, we're glad to know that you enjoyed the breakfast and the selection offered.We regret to hear that you found our location somewhat isolated and that we do not offer shuttle service. We understand that this may be an inconvenience for some guests. Regarding transportation to the airport, we apologize if you got the impression that our reception staff was not knowledgeable enough about public transportation options. Typically, we do not usually recommend public transportation to the airport due to factors such as price and time, which may not be as convenient as using ride-hailing apps like Uber, Bolt, or Cabify.We appreciate your understanding and value your feedback. We hope to have the opportunity to welcome you again in the future and provide an even more satisfying experience.Best regards,
8 Aug 2023 by Helena Díez Guest Service Manager
Dear Marwan,Thank you for your comments, we are glad to know that you enjoyed your stay in our Hotel.Best Regards,
Holiday Inn Express Madrid Airport, an IHG Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre, 20 meeting rooms, and coworking spaces are available. A vending machine, tour/ticket assistance, and a garden are also featured at the business-friendly Holiday Inn Express Madrid Airport, an IHG Hotel. An airport shuttle (available on request) is available for a fee. For a fee, parking is available. This Mediterranean Madrid hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge) , Free parking nearby
Holiday Inn Express Madrid Airport, an IHG Hotel offers 156 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 20-inch flat-screen televisions come with digital channels. Bathrooms include a shower. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Guests are served a free buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Holiday Inn Express Madrid Airport, an IHG Hotel has a restaurant on site.
Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Holiday Inn Express Madrid Airport, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses solar energy
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses solar energy.
For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
