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Hostal Veracruz

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hostal Veracruz

Triple Room | Select Comfort beds, in-room safe, desk, blackout curtains
Exterior
View from property
Interior
Select Comfort beds, in-room safe, desk, blackout curtains

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Victoria, 1, Madrid, Madrid, 28012
  • Puerta del Sol
    1 min walk
  • Plaza de Santa Ana
    3 min walk
  • Gran Via
    7 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    27 min drive

Room options

View all photos for Double Room

Double Room | Select Comfort beds, in-room safe, desk, blackout curtains

Double Room

  • 12 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Select Comfort beds, in-room safe, desk, blackout curtains

Triple Room

  • 15 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Single Room | Select Comfort beds, in-room safe, desk, blackout curtains

Single Room

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

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Front of property

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The price is €89
for 1 night
includes taxes & fees
11 Dec - 12 Dec
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About this property

Hostal Veracruz

Hostal in Madrid, steps from Puerta del Sol
This smoke-free hostal features concierge services, express check-in and express check-out. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff are on-site.
Hostal Veracruz offers 22 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies or patios. Beds feature Select Comfort mattresses. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Cots/infant beds (surcharge) are also available.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Hostal Veracruz's great location gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. You'll find features such as free WiFi in public areas and concierge services.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Puerta del Sol and 7 minutes on foot from Gran Via
As a guest of Hostal Veracruz, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hostal Veracruz also features concierge services, express check-in, and express check-out. A complete renovation of Hostal Veracruz was completed in January 2020.

This Madrid hostal is smoke free.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Built in 1860
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 6:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per night
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
The front desk at this property is open daily from 9 AM - 6:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hostal Veracruz
Hostal Veracruz II
Hostal Veracruz II Hostel
Hostal Veracruz II Hostel Madrid
Hostal Veracruz II Madrid
Veracruz Hostal
Veracruz II
Veracruz Puerta Sol Hostal Madrid
Veracruz Puerta Sol Hostal
Veracruz Puerta Sol Madrid
Veracruz Puerta Sol
Hostal Veracruz
Hostal Veracruz Hostal
Hostal Veracruz Madrid
Hostal Veracruz Hostal Madrid

Hostal Veracruz Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 165 out of 440 reviews" "
Rating 8 - Good. 181 out of 440 reviews" "
Rating 6 - Okay. 62 out of 440 reviews" "
Rating 4 - Poor. 21 out of 440 reviews" "
Rating 2 - Terrible. 11 out of 440 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
Very friendly and helpful staff
Stayed 3 nights in Aug 2024

8/10 Good

Brooke

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hostel had a great location, close to major sites. Restaurants around every corner, close to supermarkets and no more than a 20 minute walk to El Retiro park, great statues and place to relax and row a boat! Staff was pleasant, and despite being in a fairly busy area, noise was minimal, beds were comfy and the hostel was clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent Hotel in a great area of Madrid
Great location right in the Sol area. Room was only small but was big enough for the 2 of us and was more of a base than somewhere i was going to spend a lot of time in. Reception staff were all great, very friendly and room was cleaned in the daytime when we were out.
Stayed 3 nights in Aug 2024

6/10 Okay

Maria

Liked: Cleanliness
The location was good.
Stayed 4 nights in Jun 2024

10/10 Excellent

Oralia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, muy buena comunicación, trato amable
Stayed 5 nights in Jun 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hostel with 2 min walk to Puerta del Sol. Rooms a bit small but a good value for money!
Stayed 2 nights in Jun 2024

10/10 Excellent

Carlos

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Good location
Location is good, 3 minutes walk to subway. No safe box is provided. We stayed there for 3 days. Towels were not changed. No handheld shower head is provided, only with rain shower head.
Stayed 3 nights in Jun 2024

10/10 Excellent

Akmaral

Liked: Cleanliness, amenities, property conditions & facilities
Близко к центру, к Пуэрта дел Sol, чисто, есть хороший душ и кондиционер
Stayed 1 night in Jun 2024

10/10 Excellent

Kelvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place for my long weekend in Madrid. Staff were friendly and helpful and the room was simply furnished, but practical and well equipped.
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
It was a great location but an extremely small room. It had balconies but one was not allowed to smoke there.
Stayed 2 nights in Jun 2024

6/10 Okay

Mariana

Liked: Cleanliness, staff & service
It was okay
The room was okay, very small but understandable European size but the pillows had stains and the towels were a bit dirty. Our room faced the street and the room was above a bar so we barely slept during our 2 night sleep. If you are coming for enjoying and need sleep this may not be the place.
Stayed 2 nights in Jun 2024

8/10 Good

Maria de los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint is the my need new towels, they were clean but looked dirty, guess because they are old and over used
Stayed 6 nights in May 2024

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and multiple dining options.
Stayed 1 night in Apr 2024

10/10 Excellent

Maribel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you muchas gracias
Stayed 2 nights in Apr 2024

4/10 Poor

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and functional. Staff were super lovely and helpful. Allowed baggage to be left as well the next day. However, room is sooooo loud, there was a party until 5am and there is no sound proofing. Can also hear all the other guests in the hallway. Would not recommend if you are a light sleeper!
Stayed 1 night in Apr 2024

8/10 Good

Liz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Aarika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how cute this place was! Clean and the service was lovely. Also a great location just a few minutes walk from Sol Metro. The only negative was how hard it was to find the property, I walked past the front door several times looking for it.

4/10 Poor

Zoran

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Duncan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, great room and lovely hosts!
Stayed 1 night in Mar 2024

10/10 Excellent

Emilee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so helpful and stored my luggage for me while also letting me check in early. The rooms were clean and the location was ideal!
Stayed 1 night in Feb 2024

10/10 Excellent

Aiym

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great!
Stayed 3 nights in Dec 2023

4/10 Poor

Inderjeet

Stayed 1 night in Dec 2023

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location! Lots of restaurants near. Next to the shopping mall and puerta de sol. Room was excellent, a bit small but otherwise great. Highly recommend
Stayed 2 nights in Dec 2023

8/10 Good

Andrew, Palm Harbor

Stayed 2 nights in Dec 2023