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 Madrid •1 Room
 Madrid • 1 Room
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Hotel AA Serrano by Silken

3-star property
Calle de Marques de Villamejor, 8, Madrid, Madrid 09 725 22 184
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3.5 out of 5
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"Comfortable hotel located in a good location with many bars and restaurants in the vicinity. " More

By a verified traveller on Tue 02 Jan 2018

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Superior Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 2 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Double Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Double Room Single Use

Bed Count 1 King Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Serrano. During your stay, you're just a quick walk from Paseo de la Castellana. You'll find features such as free WiFi in public areas, plus a bar and a coffee shop/cafe.

  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • 6 minutes by foot from U.S. Embassy and a 3-minute drive from Gran Via

Hotel Serrano ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Serrano

Everyone (1) Couples (1)
4 out of 5
Comfortable hotel located in a good location with many bars and restaurants in the vicinity.

Posted by on 2 Jan 2018

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3 out of 5

Käyttökelpoinen ja siisti hotelli.

Pros: Kevyesti fiksattu ja siisti hotelli tähän päivään.
Cons: Kallis aamiainen, hotellin baari/kahvio minimaalinen jonka takia lähes aina tyhjä, ei henkilökuntaa?
Location: Luksus merkkiliikkeiden ympäröimä, tavallisten kauppojen puute ihan lähistöllä on alueen heikkous, vähän sivummalta niitä kyllä on.
Kaikki hotellissa toimii ja sijainti rauhallisen pikkukadun varrella. Henkilökunta ystävällistä muuta heitä on tosi vähän ainakin näkyvissä. Aamiais palvelu on mielestäni hieman ylihintainen ja baari/kahviossa ei vakituista henkilökuntaa, jonka takia en itse käyttänyt sitä kuin kerran ja silloinkin palveli ilmeiseti hotellin yleismies, joka myös aikaisemmin avusti huoneen turvalokeron kanssa.

Posted by , from Finland on 19 Aug 2017

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About the Hotel AA Serrano by Silken

Location Calle de Marques de Villamejor, 8, Madrid, Madrid 28006

Property Features

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel Serrano. This 4-star Madrid hotel is smoke free.

  • 1 building
  • 34 guestrooms or units
  • 6 levels
  • Built in 1969
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Madrid Recoletos Station (1.3 km / 0.8 mi)
  • Metro station: Nunez de Balboa Station (0.6 km / 0.3 mi)

Room Amenities

Hotel Serrano offers 34 accommodations with a safe and free newspapers. LCD televisions are featured in guestrooms. Bathrooms include baths or showers, bidets and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • HD television
  • Bath or shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in, please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM, please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.5 for adults and from EUR 7.50 for children
  • Nearby parking fee: EUR 30 per day (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Serrano Madrid
  • Serrano Madrid
  • Hotel Serrano Silken Madrid
  • Hotel Serrano Silken
  • Serrano Silken Madrid
  • Serrano Silken
  • Hotel Serrano Managed by Silken

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.