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Hotel Ciudad de Móstoles

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ciudad de Móstoles

Lobby
Exterior
Standard Room, 1 Double Bed | Premium bedding, down duvets, memory-foam beds, minibar
Terrace/patio
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Parking included
    Parking included
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Ctra. de Móstoles a Villaviciosa, Km 0.200, Mostoles, Madrid, 28931
  • Rey Juan Carlos University Mostoles
    18 min walk
  • Avenida de Portugal.
    4 min drive
  • Universidad Europea de Madrid
    8 min drive
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    31 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, down duvets, memory-foam beds, minibar

Standard Room, 1 Double Bed

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Premium bedding, down duvets, memory-foam beds, minibar

Triple Room

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Executive Room, 1 King Bed

Room amenity

Executive Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Premium bedding, down duvets, memory-foam beds, minibar

Standard Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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includes taxes & fees
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About this property

Hotel Ciudad de Móstoles

Hotel in Mostoles with 24-hour fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, 24-hour room service and conference space.
Hotel Ciudad de Móstoles offers 91 accommodations with minibars and a safe. Each accommodation is individually decorated. Memory foam beds feature down duvets and premium bedding. 40-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, designer toiletries, bidets and complimentary toiletries.

This Mostoles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
During your stay at Hotel Ciudad de Móstoles, you'll be within walking distance of Rey Juan Carlos University Mostoles. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy Spanish cuisine while dining at El Gueridon
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 12 minutes by car from Casa de Campo and 14 minutes from Madrid Zoo Aquarium
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4024 square feet (374 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ciudad de Móstoles. Self parking is free.

This 4-star Mostoles hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
El Gueridon – This restaurant specialises in Spanish cuisine and serves breakfast, lunch and dinner.
On-site venue No. 2 – lobby lounge.
24-hour room service is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 13 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Gueridon

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,024 square feet of conference space
  • Meeting rooms

Outdoors

  • Dock

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2007
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 13 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a security system
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Ciudad de Móstoles
Ciudad de Móstoles Mostoles
Hotel Ciudad de Móstoles
Hotel Ciudad de Móstoles Mostoles
Móstoles
Hotel Ciudad Móstoles Mostoles
Hotel Ciudad Móstoles
Ciudad Móstoles
Hotel Ciudad de Móstoles Hotel
Hotel Ciudad de Móstoles Mostoles
Hotel Ciudad de Móstoles Hotel Mostoles

Hotel Ciudad de Móstoles Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 197 out of 438 reviews" "
Rating 8 - Good. 171 out of 438 reviews" "
Rating 6 - Okay. 43 out of 438 reviews" "
Rating 4 - Poor. 16 out of 438 reviews" "
Rating 2 - Terrible. 11 out of 438 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick Fernandez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Sheyda

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice stay
Stayed 1 night in Jun 2024

8/10 Good

Israel

Stayed 4 nights in Jun 2024

10/10 Excellent

Sabraj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Arron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

JORGE, Beverly Hills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
30 minutes outside central Madrid, spacious rooms with an interesting glass shower. AC doesn't cool, just seems to blow outside air. On site restaurant with great service but regular overrated average food. Free parking and 2 paid electric chargers available on site.
Stayed 2 nights in May 2024

10/10 Excellent

Monica

Stayed 1 night in May 2024

10/10 Excellent

Raul Antonio Campos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a great hotel, with great staff and good rooms.
Stayed 8 nights in Apr 2024

10/10 Excellent

Maria N

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was impeccable Very quiet. The shower in the middle of the room.. impressive. I Would definitely recommend it.
Stayed 1 night in Apr 2024

8/10 Good

Ismael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

10/10 Excellent

Piotr Stefan

Stayed 2 nights in Nov 2023

10/10 Excellent

Edwin

Travelled with family
Nice hotel, very modern and the food and service was excellent. Greatly recommend it.
Stayed 2 nights in Jul 2023

10/10 Excellent

wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quiet and comfortable hotel.
A quiet, clean and spacious room. Cafe / bar food was good.
Stayed 3 nights in May 2023

2/10 Terrible

Nicholas

Stayed 5 nights in Apr 2023

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Apr 2023

2/10 Terrible

Esteban

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stay there one night with other three friends. They all have American passport and I only have a Colombian passport. We arrived around 8 pm, Had dinner and then went to bed. At 8 am, someone was knocking the door very hard like they wanted to break it. I ran out from my med naked to the door, and before i reach out, someone opened the door and I was there totally naked. He said sorry and closed the door. I put on a towel and opened again to see what was going on, 4 men were standing there. One of them identified as a police officer and asked me for my documents. I showed my passport and the ones from my friends too, he said it was a routine immigration check, which i found weird since I've been i Spain many times and all Europe, and i know you do the immigration at the airport. They saw the three blue American passports and returned them to me but kept my Colombian passport investigating thru their radios. Then he asked me how Iong I was staying in the country. I asked them what was wrong and he side "nothing", and they gave me my passport back and left. I understand that the police have to receive information about every guest of the hotels. But the fact that they were only after me, and that the hotel gave them key to my room without my authorization, makes this all situation very strange. When we asked the front desk who gave them access to my room. They denied, they pretended like they didn't know and totally called me a liar when I told them they door
Stayed 1 night in Mar 2023

4/10 Poor

Pernilla

Stayed 1 night in Mar 2023

10/10 Excellent

Nancy, Brighton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazingly helpful and friendly. Rooms were excellent, can't believe the price! Tapas from the bar was oh so good. Stay at this place if you are in south west Madrid.

8/10 Good

Patrick, Marlborough

Stayed 3 nights in Sep 2022

8/10 Good

Ran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

6/10 Okay

Sarah Lee, Lake worth

Travelled with family
Hotel was ok for two nights. Breakfast not worth the cost. Coffee cups were dirty and breakfast selection was quite limited.
Stayed 2 nights in Jul 2022

10/10 Excellent

IBIS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lo q no me gusto un poco desolado la ciudad pero por lo demás con respecto al hotel y su servicio , a la verda muy bueno .
Stayed 9 nights in Apr 2022

6/10 Okay

abel

Liked: Cleanliness, staff & service
Disliked: Room comfort
Not as good as expected
The room was just ok, bed was not very comfortable, TV was a joke, small 30 inches tv, above the desk, too far away from bed. Was better to use phone to watch anything.
Stayed 1 night in Oct 2021

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
Very nice hotel but did not get there till 1am but no problem to hotel rooms very modern 😀
Stayed 1 night in Oct 2021