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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

Front of property – evening/night
Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing
Exterior
2 Double connecting rooms with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing
City view from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Calle Carmen, 4, Madrid, Madrid, 28013
  • Puerta del Sol
    ‪2 min walk‬
  • Gran Via
    ‪4 min walk‬
  • Plaza Mayor
    ‪7 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬

Room options

View all photos for 2 Double connecting rooms with Puerta del Sol views

Street view

2 Double connecting rooms with Puerta del Sol views

  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Double Room, Terrace

City view

Premium Double Room, Terrace

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Single Room, Terrace

Premium Single Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Single Room, Terrace

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for 2 Double connecting rooms

Minibar, in-room safe, desk, soundproofing

2 Double connecting rooms

  • 43 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Premium Triple Room, Terrace

Premium Triple Room, Terrace | Minibar, in-room safe, desk, soundproofing

Premium Triple Room, Terrace

  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, soundproofing

Quadruple Room

  • 25 sq m
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Quadruple room with Puerta del Sol views

Quadruple room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Quadruple room with Puerta del Sol views

  • 25 sq m
  • City view
  • Sleeps 4
  • 4 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Triple room with Puerta del Sol views

Triple room with Puerta del Sol views | Bathroom | Hair dryer, towels

Triple room with Puerta del Sol views

  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room

Minibar, in-room safe, desk, soundproofing

Double Room

  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room with Puerta del Sol views

City view

Double Room with Puerta del Sol views

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, soundproofing

Triple Room

  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room with Puerta del Sol views

Single Room with Puerta del Sol views | Minibar, in-room safe, desk, soundproofing

Single Room with Puerta del Sol views

  • 9 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

Similar properties

Restaurant

B&B Madrid Centro Puerta del Sol

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Laundry
4.8 out of 5, Exceptional, (338)
The price is €296
for 1 room
includes taxes & fees
29 Mar - 30 Mar
B&B Madrid Centro Puerta del Sol

About this property

Hotel Europa

Central Madrid hotel connected to the convention centre, steps from Puerta del Sol
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and coffee/tea in a common area are on-site.
Hotel Europa offers 100 air-conditioned accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms. Bathrooms include baths or showers and hairdryers.

This Madrid hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the sightseeing around Hotel Europa. During your stay, you'll be connected to the convention centre and just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy a bite to eat at Café Europa, a café that serves Spanish cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests like the accommodation for the spaciousness, overall comfort and nice bathrooms
  • Steps from Puerta del Sol and 4 minutes on foot from Gran Via
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Europa also features tour/ticket assistance, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Café Europa – This café specialises in Spanish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 25 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 14 for adults and EUR 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café Europa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 14 for adults and from EUR 14 for children
  • Self-parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Europa Hotel MADRID
Europa MADRID
Europa
Hotel Europa Hotel
Hotel Europa MADRID
Hotel Europa Hotel MADRID

Hotel Europa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 679 out of 1003 reviews
Rating 8 - Good. 224 out of 1003 reviews
Rating 6 - Okay. 65 out of 1003 reviews
Rating 4 - Poor. 24 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Camille, Kissimmee

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent will stay again
Stayed 4 nights in Dec 2024

8/10 Good

Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Excelent sevice
Stayed 9 nights in Nov 2024

8/10 Good

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location
Stayed 4 nights in Dec 2024

8/10 Good

Pat

Stayed 3 nights in Nov 2024

10/10 Excellent

Giovanna, Totowa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walking distance to mostly everything and our room was so quite being on the opposite side of Puerto del Sol. The staff super nice! Would definitely stay here again:)
Stayed 2 nights in Nov 2024

8/10 Good

MADELINE VICTORIA HERNANDEZ

Travelled with family
Liked: Amenities
No incluye desayuno para el precio.
Stayed 7 nights in Nov 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Nov 2024

8/10 Good

Armando

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice.
Stayed 6 nights in Nov 2024

10/10 Excellent

Livia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fascinada con este hotel muchísimas gracias por la atencion y amabilidad de todos sus trabajadores ,muy centrico todo volvere nuevamente gracias
Stayed 4 nights in Nov 2024

10/10 Excellent

Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experiences
Stayed 7 nights in Nov 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service
Rooms in need of updating but clean. No amenities except 2 bottles of water the first night. Excellent location. Friendly and helpful staff.
Stayed 3 nights in Nov 2024

6/10 Okay

ying

Travelled with group
Disliked: Property conditions & facilities
The property is in a convenient location to walk to shops/restaurants. The staff are friendly However, the room is in the 60s and the free WiFi did not work in the room(only in the lobby). The sound insulation is minimal so you will hear the sound from other rooms as well as from the window.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ovidio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ALL GOOD!
Stayed 4 nights in Nov 2024

10/10 Excellent

Yobana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2024
The best location ever!! Staff superrr friendly!!
Stayed 3 nights in Nov 2024

10/10 Excellent

Rosen Camille

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location close to Plaza del Sol, Plaza Mayor, Mercado de San Miguel, etc. You can walk everywhere or take the metro, which right in Plaza del Sol. Very clean and quiet hotel. Check-in wasn't until 2pm, so I had to come back. They did hold my bags, which made it convenient to shop in the meantime. Bathroom was modern with rainfall shower. Bed wasn't very comfortable, but it was fine for me.
Stayed 3 nights in Nov 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Never order from the restaurant. The food is for pig
Stayed 1 night in Nov 2024

10/10 Excellent

Indra

Travelled with family
Liked: Amenities
Excellent!!!! Super clean. Nice views. Super nice people. Love it.
Stayed 6 nights in Nov 2024

8/10 Good

Germain

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, comfortable and clean room, awesome location.
Stayed 2 nights in Nov 2024

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Great great location and nice hotel ! Basic but nice!! Location location location !! If you travel during Christmas time , the best Christmas tree in Madrid in Puerta del Sol!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Aleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Outstanding hotel with helpful and welcoming staff!
Stayed 8 nights in Nov 2024

8/10 Good

Rana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The center location of this hotel was perfect, few feet from the metro, the only thing I couldn’t sleep it’s in the plaza center so people are out very late! I think the staff overwhelmed with work! Few times I had to walk away from asking about things need it! Bits it’s clean and the room are spacious!
Stayed 3 nights in Nov 2024

10/10 Excellent

Enmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

6/10 Okay

Maria Teresa

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Diego, San Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is right at Puerta del Sol, probably the busiest area in Madrid. Hotel and staff are great. Lots of places to eat and you can walk to most turist points. Metro is right there too. The only issue is if you want to sleep at night. It is very loud past midnight, sometimes until 130am with illegal live performers and loud speakers. Bring ear plugs if you are planning on sleeping. I stayed 5 nights and 4 were like that.
Stayed 5 nights in Nov 2024