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Hotel Francisco I

4.0 star property
VIP Access

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Photo gallery for Hotel Francisco I

Interior detail
Terrace/patio
Premium bedding, Select Comfort beds, minibar, in-room safe
Meeting facility
Interior entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Calle Arenal, 15, Madrid, Madrid, 28013
  • Plaza Mayor
    ‪4 min walk‬
  • Puerta del Sol
    ‪5 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Triple Room

Triple Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Single Room

  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Double Room

  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Superior Double Room

  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Premium bedding, Select Comfort beds, minibar, in-room safe

Double Room, Terrace

  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | Premium bedding, Select Comfort beds, minibar, in-room safe

Premier Double or Twin Room

  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

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About this property

Hotel Francisco I

Beaux Arts hotel with 24-hour front desk and bar/lounge
A bar/lounge, concierge services and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site.
Hotel Francisco I offers 79 air-conditioned accommodations with minibars and a safe. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Francisco I. During your stay, you're just a quick walk from Plaza Mayor. Free WiFi in public areas, a bar and breakfast (surcharge) are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the breakfast and the location
  • Just a 4-minute walk from Plaza Mayor and 5 minutes on foot from Puerta del Sol
  • Airport shuttle service available for a fee
Hotel Francisco I offers its guests multilingual staff, tour/ticket assistance, and concierge services. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Francisco I also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Hotel Francisco I offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Francisco Hotel
Francisco I
Francisco I Madrid
Hotel Francisco
Hotel Francisco I
Hotel Francisco I Madrid
Francisco i Hotel
Francisco i Madrid
Hotel Francisco I Hotel
Hotel Francisco I Madrid
Hotel Francisco I Hotel Madrid

Hotel Francisco I Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 765 out of 1001 reviews
Rating 8 - Good. 163 out of 1001 reviews
Rating 6 - Okay. 42 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 18 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

True hidden gem ... wonderful stay!

Thoroughly enjoyed our 5-night stay at this hotel. Friendly, helpful and courteous staff. Central location ... i was concerned about street noise but rooms are very well insulated so it was lovely and comfortable. The best hotel breakfast we have enjoyed for a very long time ... so much choice from the frequently replenished buffet as well as omlettes / eggs cooked to order. No restaurant in the hotel for dinner but plenty of good options around (including a fantastic Lebanese restaurant nearby).The cafe bar was a real plus ... after a long day sightseeing it was nice to relax with a pot of tea (and free cake!) The bar staff were particularly friendly and courteous. I have no negatives for this hotel and would stay again without hesitation the next time we travel to the beautiful city of Madrid.
Stayed 5 nights in Jan 2025

8/10 Good

Kamran

Liked: Cleanliness, staff & service
Stayed 12 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

RAMON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Dulce

Stayed 1 night in Jan 2025

10/10 Excellent

Caridad

Stayed 6 nights in Dec 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Deborah, milwaukee

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
The front desk was not very helpful or nice. The man was the rudest. The room was tiny with no door for the bathroom just wide open. Not the cleanest and no mirror. It was very loud and cold too! The only thing great about it is location. Other 2 hotels on the trip were so much better.
Stayed 3 nights in Dec 2024

10/10 Excellent

Lavinia

Stayed 7 nights in Nov 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel close to Plaza del Sol.
Stayed 1 night in Dec 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 day

Very enjoyable will visit again
Stayed 3 nights in Nov 2024

8/10 Good

Donny Ray

Stayed 7 nights in Nov 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Mayra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel centrico. Todos los lugares iconicos de Madrid estan accesibles a pie. Muy bien ubicado. Limpio y ordenado
Stayed 2 nights in Nov 2024

10/10 Excellent

Shane

Stayed 2 nights in Nov 2024

10/10 Excellent

Hector

Stayed 5 nights in Nov 2024

10/10 Excellent

Kit Man Shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second year staying at this lovely hotel. Conveniently located and breakfast is amazing!
Stayed 7 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Miguel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in the center of everything no car needed, all the interest points are just steps away from the hotel. The personal at the hotel are amazing, from the front desk, the ladies in the breakfast area and the housekeeper are awesome and make you feel at home. Thanks and see you soon.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

Excellent hotel, Excellent staff - we loved our stay and would go back in a heartbeat. Staff were professional, very helpful and friendly. Our room was very clean and comfortable, shower was amazing with great water pressure. Breakfast was one of the best we’ve had - great selection and good quality. Location was close to everything we wanted to see/do.
Stayed 2 nights in Nov 2024

6/10 Okay

Johan

Travelled with family
Liked: Cleanliness
Not good
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Stayed 2 nights in Nov 2024

10/10 Excellent

Petros

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not easy accessible by taxi and the hotel doesn’t have a big sign saying “Francisco Hotel “ it can be easily missed at night especially for new guests
Stayed 7 nights in Nov 2024

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024