Hotel ILUNION Alcalá Norte

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel ILUNION Alcalá Norte

Lobby
Lobby
Property amenity
Lobby sitting area
Double Room Single Use | Down duvets, in-room safe, desk, blackout curtains

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

Map
Calle de San Romualdo, 30, Madrid, Madrid, 28037
  • Riyadh Air Metropolitano
    3 min drive
  • La Carta de Rast
    1 min walk
  • Suanzes Station
    11 min walk
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    10 min drive

Room options

Grand Double Room, 1 King Bed, Terrace

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room Single Use

  • 28 sq m
  • City view
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

Triple Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Superior Double Room

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Double Room

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Triple Room, 2 adults and 1 child

  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Single Beds

Double Room, Pet friendly

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

Similar properties

About this property

Hotel ILUNION Alcalá Norte

Hotel with a fitness centre, near Riyadh Air Metropolitano
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and a business centre.
Hotel ILUNION Alcalá Norte offers 212 accommodations with a safe and complimentary bottles of water. Beds feature down duvets. A pillow menu is available. Satellite televisions are provided. Bathrooms include a combined bath/shower unit, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hotel ILUNION Alcalá Norte. During your stay, you're just a quick walk from Calle de Alcalá. Free WiFi in public areas, a restaurant and a gym are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Riyadh Air Metropolitano and 10 minutes from Santiago Bernabéu Stadium
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 6 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 2390 square feet (222 square metres) and includes conference space. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Hotel ILUNION Alcalá Norte.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Alcala Norte Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 25 per day)
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: EUR 17 for adults and EUR 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alcala Norte Restaurant

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,390 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 17.00 for adults and from EUR 8.50 for children
  • Nearby parking fee: EUR 25 per day (33 ft away)
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival.
Property Registration Number HM-4390

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Alcalá Norte
Confortel Alcalá Norte
Confortel Alcala Norte Hotel Madrid
Confortel Alcala Norte Madrid
Confortel Alcalá Norte Madrid
Hotel Confortel Alcalá Norte
Hotel Confortel Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte
ILUNION Alcalá Norte Madrid
ILUNION Alcalá Norte
Ilunion Alcala Norte Madrid
Hotel ILUNION Alcalá Norte Hotel
Hotel ILUNION Alcalá Norte Madrid
Hotel ILUNION Alcalá Norte Hotel Madrid

Hotel ILUNION Alcalá Norte Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 533 out of 1000 reviews" "
Rating 8 - Good. 352 out of 1000 reviews" "
Rating 6 - Okay. 67 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni, Glasgow

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Practical and near atletico Madrid stadium
Stayed 3 nights in Jul 2024

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first stay in Madrid and I enjoyed staying at the Hotel ILUNION Alcalá Norte, the hotel staff was great at all levels offering top quality service. I would recommend this place to anyone visiting Madrid.
Stayed 3 nights in Aug 2024

6/10 Okay

Garcia

Stayed 2 nights in Aug 2024

10/10 Excellent

Martin

Stayed 1 night in Aug 2024

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean, comfortable room, mostly quiet, good breakfast
Stayed 1 night in Aug 2024

10/10 Excellent

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
The place is safe and very clean.Thank you !
Stayed 3 nights in Aug 2024

6/10 Okay

Amy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff are very nice and accommodating. The location is not ideal unless you’re going to the nearby stadium. My biggest issue is that our rooms smelled like smoke. They were non smoking, but must have at been smoking at some point. I just couldn’t get over the smell.
Stayed 2 nights in Jul 2024

10/10 Excellent

adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Kind staff. Spacious room
Stayed 3 nights in Jun 2024

10/10 Excellent

Dean

Stayed 4 nights in May 2024

8/10 Good

Alberto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, comfortable and close to transportation.
Stayed 5 nights in May 2024

10/10 Excellent

Christina, Edmonton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice! Staff were helpful. I stayed here as I needed to go to the Atletico Madrid stadium frequently and it was a 20-25 minute walk to it. Otherwise, the closest metro is about a 10-minute walk away and takes you to the city centre but it is a 30-minute journey.
Stayed 4 nights in May 2024

10/10 Excellent

Kalpana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!!
Stayed 1 night in May 2024

10/10 Excellent

Trifon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel, a little bit expensive for quality-money but in fact on good place situated. Friendly staff, nice breakfast, big comfortable rooms with king size bed.
Stayed 9 nights in Jan 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
not sure if I would go back
Hotel was ok, room was fine, bathroom could use an exhaust fan. breakfast staff horrible, went for a cup of coffee to go at 7.30 AM and was told to wait in the bar, never anybody to serve me a cup of coffee, left after a while, without coffee terrible start of the morning
Stayed 4 nights in May 2024

10/10 Excellent

Shannon, Sachse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice contemporary hotel. Spacious rooms. Small dining area for dinner but bartender was helpful in recommending various dishes for us to try. Breakfast staff was not as friendly or welcoming. We had to find staff to ask questions about the food options.
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

CESAR A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only downsize was being charged earlier when I selected Pay at Hotel
Stayed 3 nights in May 2024

6/10 Okay

Chad

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Issue with the Wifi, never able to get a connection stable in my room. They even gave me access to the staff wifi and i still was not able to get stable internet.
Stayed 3 nights in May 2024

6/10 Okay

Mohammad

Travelled with group
Language Problem
Nice clean balcony but the front desk employees do not speak good English
Stayed 4 nights in Apr 2024

8/10 Good

Javier, Orlando

Stayed 1 night in Apr 2024

8/10 Good

Javier, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff, overpriced bar drinks and parking.
Stayed 2 nights in Apr 2024

10/10 Excellent

SUSANNA

Stayed 1 night in Apr 2024

4/10 Poor

Nayel

Hotel has no sound proofing. You hear every little sound
Stayed 2 nights in Apr 2024

10/10 Excellent

frances

Stayed 1 night in Apr 2024