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Hotel ILUNION Suites Madrid

4.0 star property

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Photo gallery for Hotel ILUNION Suites Madrid

Lobby sitting area
Down duvets, in-room safe, desk, blackout curtains
Down duvets, in-room safe, desk, blackout curtains
Lobby
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • Room service
  • 24/7 front desk
  • Laundry

Explore the area

Map
Lopez de Hoyos, 143, Madrid, Madrid, 28002
  • Arturo Soria Plaza Shopping Center
    ‪3 min drive‬
  • Paseo de la Castellana
    ‪3 min drive‬
  • Santiago Bernabéu Stadium
    ‪3 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Family Room

Down duvets, in-room safe, desk, blackout curtains

Family Room

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

View all photos for Double Room

Down duvets, in-room safe, desk, blackout curtains

Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Premium Double Room

Down duvets, in-room safe, desk, blackout curtains

Premium Double Room

  • 45 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed

View all photos for Superior Double Room

Down duvets, in-room safe, desk, blackout curtains

Superior Double Room

  • 45 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room, Pet friendly

Double Room, Pet friendly | Down duvets, in-room safe, desk, blackout curtains

Double Room, Pet friendly

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

Down duvets, in-room safe, desk, blackout curtains

Triple Room

  • 45 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Murphy Bed OR 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room Single Use

Down duvets, in-room safe, desk, blackout curtains

Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 2 Single Beds OR 1 Double Bed

View all photos for Quadruple Room

Down duvets, in-room safe, desk, blackout curtains

Quadruple Room

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Sofa Bed and 1 Single Murphy Bed OR 2 Single Beds, 1 Single Sofa Bed and 1 Single Murphy Bed

View all photos for Triple Room, 2 adults and 1 child

Triple Room, 2 adults and 1 child | Down duvets, in-room safe, desk, blackout curtains

Triple Room, 2 adults and 1 child

  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed

Similar properties

Exterior

Hotel ILUNION Pio XII

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1003)
The price is €151
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Hotel ILUNION Pio XII

About this property

Hotel ILUNION Suites Madrid

Eco-certified Madrid hotel in Chamartín with a 24-hour business centre
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site.
Hotel ILUNION Suites Madrid offers 152 accommodations with a safe and a hairdryer. Beds feature down duvets. 42-inch flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel ILUNION Suites Madrid. During your stay, you'll be within walking distance of Santiago Bernabéu Stadium. Free WiFi in public areas, a restaurant and a bar are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Santiago Bernabéu Stadium and a few minutes from Calle de Alcalá
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 10 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 6997 square feet (650 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the eco-certified Hotel ILUNION Suites Madrid. For a fee, parking is available.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 10:30 AM.
El Fogon – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (EUR 23 per day)
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Fogon

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Conference centre (6,997 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16.00 for adults and from EUR 8.00 for children
  • Self-parking fee: EUR 23 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
Property Registration Number HM4275

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Confortel Suites
Confortel Suites Hotel
Confortel Suites Hotel Madrid
Confortel Suites Madrid
Hotel ILUNION Suites Madrid
Hotel ILUNION Suites
ILUNION Suites Madrid
ILUNION Suites
Confortel Suites Madrid Hotel Madrid
Confortel Hotel Madrid
Madrid Confortel Hotel
Confortel Suites Madrid Hotel
Ilunion Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel
Hotel ILUNION Suites Madrid Madrid
Hotel ILUNION Suites Madrid Hotel Madrid

Hotel ILUNION Suites Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1004 reviews
Rating 8 - Good. 318 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 24 out of 1004 reviews
Rating 2 - Terrible. 11 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

guillermo SANCHEZ, HERRIMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Everithing good
Stayed 10 nights in Aug 2024

10/10 Excellent

RENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo
Stayed 4 nights in Nov 2024

10/10 Excellent

APSARA, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Kenneth Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Nov 2024

10/10 Excellent

Yulia

Stayed 1 night in Oct 2024

8/10 Good

Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and a great neighborhood.
Stayed 2 nights in Nov 2024

4/10 Poor

katherine

Stayed 1 night in Oct 2024

10/10 Excellent

Edgar torres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Edgar torres

Stayed 3 nights in Oct 2024

4/10 Poor

Luis

Stayed 3 nights in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, amenities
Todo muy bien y limpio buen servicio
Stayed 1 night in Oct 2024

10/10 Excellent

Manuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone made us feel welcomed and well taken care of. Room tidiness was done every day to make sure it was cleaned and stocked with clean towels and shower necessities. Will be coming back again !
Stayed 7 nights in Oct 2024

10/10 Excellent

Yulia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Oct 2024

10/10 Excellent

Jimena, New York

Stayed 3 nights in Oct 2024

10/10 Excellent

Jose A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Sheila

Travelled with partner
Disliked: Amenities
The staff at desk were friendly but rooms were very minimalistic to the point of being a bit uncomfortable. Bed and pillows were not very comfortable (pillows were old and hard no head board on bed ) fridge didn’t work, toiletries were almost non existence and tub had some mold starting to form.
Stayed 1 night in Oct 2024

6/10 Okay

Nathalie

Travelled with partner
Liked: Cleanliness
This is not a 4 star property, more likely a 3 star. Location is not walking distance to major sites, but public transportation is easy to get. Was expecting a lot more for the price paid.
Stayed 4 nights in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we originally booked was not representative of the photo of the room. I needed to upgrade for an additional amount to get a larger room. The entire staff was very friendly and helpful during our stay. The breakfast buffet was excellent. The property was located central to public transportation and there were multiple restaurant options to choose from in the area.
Stayed 8 nights in Oct 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air condition is cut off due to supposedly the cool weather, but early October its wasn’t cold. The air is shut off and you have to open the window All of the garbage trucks and trash cans are loud and with the windows open they pick up at 3,4am every morning. Ridiculous absolutely ridiculous no sleep at all 3 different companies pick up right after each one.😤
Stayed 4 nights in Oct 2024

4/10 Poor

Anna

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No air con and no fans. Rooms extremely hot, room faced main road so traffic noise and bugs if windows left open
Stayed 3 nights in Oct 2024

6/10 Okay

Gerardo

Stayed 3 nights in Sep 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service
Was a awful start, gave us room in a old building, smelly hallway, room is dirty, bedding not changed, no toiletries replaced, however, called front desk, upgraded a room in different building , so after stay was fine. General speaking , staffs are all good and responsive, but the cleaning is a real concern.
Stayed 4 nights in Sep 2024

8/10 Good

Bradley, EDMONTON

Travelled with partner
Good
Stayed 3 nights in Oct 2024

2/10 Terrible

Zaid

Disliked: Cleanliness, staff & service, property conditions & facilities
I been there, this hotel was not a 4 star hotel, it’s more likely Motel. The cleaning was terrible of the room and there were holes in the room. I requested the front desk to give me a water in my room but he was so arrogant and he didn’t send a water bottle. I humbly request to new people don’t stay at this place and request to the management to improve the service and clean the rooms.
Stayed 3 nights in Sep 2024

10/10 Excellent

Guillermo

Stayed 1 night in Sep 2024